Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    1,001-5,000

    Primary location

    Mandaluyong City
    Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. Our Fortune-500 clients rely on our vast expertise in customer care management.Continuum customer care and call center solutions leverage world class voice, chat, email, and social technologies. We have over 15,000 employees in major international markets and serve tier 1 clients across multiple industry verticals.

    Reviews overview

    3.525 ratings in total
    5
    10
    4
    4
    3
    5
    2
    1
    1
    5
    92%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at Continuum Global Solutions?

    AI summary of recent reviews

    Employees at Continuum Global Solutions appreciate their supportive supervisors and team leaders who are willing to listen to their needs. The company offers competitive compensation including good base pay and incentives, while the work from home options and user-friendly tools contribute to a positive work experience for many.

    However, there are opportunities for improvement in several areas. Reviews indicate that management practices could be more flexible, while the training and support system for new hires needs enhancement. Additionally, some employees report experiencing administrative challenges, particularly around payroll processing and HR accessibility.

    Recent reviews

    5.0
    Customer Service Associate
    Aug 2025
    Cebu City Cebu1 to 2 years in the role, current employee
    Overall, my experience in Continuum is great and I would still love to continue working with them!
    The good thingsThe incentives are all worth it! If you are goal driven, it's the best place to work with!
    The challengesThe free coffee didn't last long and their sleeping lounge is not as clean as it is expected
    5.0
    IT Globa Service Desk
    Jun 2025
    Cebu City CebuLess than 1 year in the role, former employee
    they give a chance in terms of growth.
    The good thingsthey provide everything aside from chances and growth. they dont bother to train who are willing to learn.
    The challengeseverything is limited
    3.0
    Customer Service Representative
    Aug 2024
    Cebu City CebuLess than 1 year in the role, former employee
    Environment are not good
    The good thingsOkay for a newbie.strict in terms of metrics
    The challengesMany challenges to tackle
    Ratings for Continuum Global Solutions are shared as-is from employees in line with our community guidelines
    Find out more about working at Continuum Global Solutions. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.