Continuum Global Solutions
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    Continuum Global Solutions
    (25 reviews)
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    Company Reviews

    Working at Continuum Global Solutions

    3.525 ratings in total
    5
    10
    4
    4
    3
    5
    2
    1
    1
    5
    92%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(25 ratings)
    Career development
    3.3(25 ratings)
    Benefits & perks
    3.3(25 ratings)
    Management
    3.0(25 ratings)
    Working environment
    3.2(25 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Continuum Global Solutions are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    5.0
    Customer Service Associate
    Aug 2025
    Cebu City Cebu1 to 2 years in the role, current employee
    Overall, my experience in Continuum is great and I would still love to continue working with them!
    The good thingsThe incentives are all worth it! If you are goal driven, it's the best place to work with!
    The challengesThe free coffee didn't last long and their sleeping lounge is not as clean as it is expected
    5.0
    IT Globa Service Desk
    Jun 2025
    Cebu City CebuLess than 1 year in the role, former employee
    they give a chance in terms of growth.
    The good thingsthey provide everything aside from chances and growth. they dont bother to train who are willing to learn.
    The challengeseverything is limited
    3.0
    Customer Service Representative
    Aug 2024
    Cebu City CebuLess than 1 year in the role, former employee
    Environment are not good
    The good thingsOkay for a newbie.strict in terms of metrics
    The challengesMany challenges to tackle
    2.0
    Customer Service Representative
    Oct 2023
    Cebu City Cebu3 to 4 years in the role
    A company that has potential but smeared with toxic environment and politics.
    The good thingsOpportunity for growth.
    The challengesToxic work environment. High Turnover ratio.
    5.0
    Agent
    Jul 2023
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    Friendly environment.
    The good thingsThe management values their employee.
    The challengesNo difficulties or challenges.
    4.0
    CSR
    Jul 2023
    3 to 4 years in the role, former employee
    Over all are good satisfied
    The good thingsHumbel Flexible Dependaple Knowledgeable Hardworking Approachable Generous Integrity Verry helpfull
    The challengesA lot of intrigues Gossip More on favor give to the agent want and needs Disputes Always problems the payroll
    1.0
    Customer care associate
    Jun 2023
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    They want me to become a robot
    The good thingsthey offered a better salary rate compared to other companies near me
    The challengesThe management is extremely poor, they want us to work like a robot and follow their recommendations STEP BY STEP, a lot of people area already complaining that their way does not work and in fact it makes our customers even more angry yet we're still pressured to follow them because they are the ones that gives us our salaries.
    3.0
    Manager
    May 2023
    Cebu Central Visayas5 to 6 years in the role, former employee
    A company that gives opportunity but is mired down by politcs
    The good thingsA lot of good opportunities here since this is a relatively new company.
    The challengesEnvironment and Culture has still yet to be developed as it's being pulled down by office politics.
    3.0
    Customer service
    May 2023
    Late Payroll teammate sometimes no salary for a particular cut off
    The good thingsFriendly and good but still not enough
    The challengesneed new management since the payroll team is lousy
    1.0
    Customer care service
    Mar 2023
    Cebu Central VisayasLess than 1 year in the role, former employee
    Poor Management from HR to Directors
    The good thingsTbh, it is so hard to find good things about this company
    The challengesPoor management and drastic changes most agents, even trainers and supervisors find hard to adjust resulting to resignation. They have the highest turnover rate in Cebu just so you know.
    5.0
    CSR
    Feb 2023
    Imus City CaviteLess than 1 year in the role, former employee
    Good place to start with
    The good thingsfriendly and supervisors are good
    The challengesno nothing at all/ the best
    5.0
    IT Ops GSD 2
    Jun 2022
    Antipolo Rizal Laguna1 to 2 years in the role, current employee
    Be ready for anything
    The good thingsManagement and colleagues are easy to work with
    The challengesFood and snacks limited to 711 and pantry
    4.0
    Customer service agent
    Apr 2022
    Assisting customers in their Network or device concerns, billing and network plan options. The job was never easy because often times you will encounter a very expressive irate customers. Though those experience strengthen my skills in terms of dealing with various customers.
    The good thingsThey do offer good incentives that gives us more motivation to do good at work.
    The challengesLack of social activity which should allow us to exposed our talent to the world.
    5.0
    Customer Service
    Apr 2022
    Rodriguez RizalLess than 1 year in the role, former employee
    Great experience not toxic account
    The good thingsAccount is not toxic very accommodating supervisor and team leader
    The challengesSometimes the shifting schedule hahahah
    5.0
    Customer care associate
    Mar 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Good Company, really care about employees
    The good thingsThey really care about employees and appreciate efforts
    The challengesNot totally to the company but the DOF that requires us to go onsite
    5.0
    Customer Care Associates
    Feb 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Overall, It was a great!
    The good thingsWorking from home,stress free.
    The challengesI believe, none so far.
    1.0
    Chat support for Verizon Wireless
    May 2021
    Cebu City CebuLess than 1 year in the role
    Lack of support, bad training habits.
    The good thingsSalary is good and big. Also, the equipment are good.
    The challengesTraining is very hard for this company, the management lacks empathy for new hires and newbie.
    5.0
    Customer care associate
    May 2021
    Manila City Metro ManilaLess than 1 year in the role, former employee
    It is pleasure to work for that company because of the salary your getting is good and can help much to your family
    The good thingsFriendly work environment, performance rewards, great incentives,great salary base pay and great career opportunities
    The challengesHandling irate customer, answering calls that you can't gave resolutions, recieving calls that customer is upset and frustrated
    5.0
    Real time analyst
    Apr 2021
    Less than 1 year in the role, current employee
    Less stress good pay
    The good thingsWork From home Supervisor is okay Tools are easy to learn and use
    The challengesNo considerations to those under comorbidity category employee.
    4.0
    Workforce management
    Oct 2020
    Rizal Pakil Laguna3 to 4 years in the role, current employee
    Good, Brand new bpo company.
    The good thingsSame as the other BPO i think.
    The challengesBuilding administrator think he owns the company.
    1.0
    CSR
    Sep 2020
    Less than 1 year in the role, former employee
    Horrible Recruitment Process
    The good thingsNothing is enjoyable.
    The challengesThey don't even know how to provide constructive feedback.
    3.0
    Customer Care Associate IV
    Aug 2020
    current employee
    Got enjoyable work except for HR and management
    The good thingsThe best thing I loved about the work was verifying documents and identifying loopholes. I also loved helping people in need like travelers stranded due to fully booked hotels, I used to transfer them into a nearby sister hotel and just loved navigating the system to spot for the nearest location.
    The challengesThe office stinks. It could be due to plumbing issues. Also HR and clinic are only present at night. HR is difficult to come by if you are following up with documents.
    3.0
    Customer care associate
    Jul 2020
    Less than 1 year in the role, current employee
    I've learned the hard way
    The good thingsGaining new friends and new skills
    The challengesWorking on shifting graveyard shift
    1.0
    Customer service
    Jul 2020
    Less than 1 year in the role, former employee
    Horrible company, management and staff.
    The good thingsEasy account and light working place.
    The challengesEverything in the company is horrible.
    4.0
    Customer service
    Mar 2020
    Average. Just good enough for working moms.
    The good thingsSupervisors tend to hear out agents' needs
    The challengesEqual opportunity. People are gentle. No envious Co workers.
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