Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    Business Process Outsourcing, Lead Verification

    Company size

    51-100

    Primary location

    37F Cyberscape Gamma Topaz & Ruby Roads Ortigas Center, Pasig City 1605
    Since 2010, Balboa Digital has provided custom call center programs for online lead generators and buyers. We have both inbound and outbound programs customized to clients' needs and integrated with their environments. We move prospects from hand raisers to qualified customers and when appropriate, transfer them to end merchants or sales consultants. Our helpful call center team responds in real time to customer inquiries, creating a positive experience and improving program conversion.

    Reviews overview

    4.76 ratings in total
    5
    5
    4
    0
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Balboa Digital Center Services?

    AI summary of recent reviews

    Employees at Balboa Digital Center Services appreciate the learning opportunities across different industries, the people-centered approach, and the company's willingness to listen to employee feedback. The high compensation and great benefits, along with opportunities for growth, are also highlighted as positive aspects. Additionally, the company is praised for providing a good work-life balance and having friendly managers and leads, as well as accommodating support staff, HR, and Team Leads.

    However, some potential challenges mentioned include difficulties in setting long-term goals and a perceived lack of transparency in certain areas. The fast-paced environment, while described as manageable, was also noted as a potential challenge.

    Recent reviews

    3.0
    Lead Verifier Specialist
    Jul 2023
    Iloilo Western VisayasLess than 1 year in the role, former employee
    Good for part timers
    The good thingsYou can learn a lot in different industries.
    The challengesCan't set long-term goals and not that transparent
    5.0
    Customer service representative
    Jun 2023
    3 to 4 years in the role, current employee
    Great culture and puts employees first
    The good thingsListens to employee feedback. Is people-centered.
    The challengesNone for now. I am happy working here.
    5.0
    Lead Verification Specialist
    Jul 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Superb management. Best bosses. Great culture.
    The good thingsThey offer a high compensation, they listen to feedbacks, and they have a heart for their employees.
    The challengesFast-paced but very manageable.
    Ratings for Balboa Digital Center Services are shared as-is from employees in line with our community guidelines
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