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Listed fifteen days ago

Technical Application Support Specialist || WFH

at OutForce Inc.

This is a Full time job

Metro Manila(Remote)
  • Competitive compensation package aligned with your skills and experience.
  • Comprehensive HMO coverage, including a free dependent on Day 1
  • Engaging team activities and events to keep work enjoyable
  • Competitive compensation package aligned with your skills and experience.
  • Comprehensive HMO coverage, including a free dependent on Day 1
  • Engaging team activities and events to keep work enjoyable
We are seeking a Technical/Application Support Specialist to provide expert application support for our global clients.
We are seeking a Technical/Application Support Specialist to provide expert application support for our global clients.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
15d ago
15d ago
Listed twenty eight days ago

Senior Workforce Representative - w/ Outbound Dialer Experience (RTA)

at Optum, a UnitedHealth Group Company
Expiring soon

This is a Full time job

Metro Manila(Hybrid)
  • Market competitive Pay Levels
  • Hybrid
  • Retirement Benefits
  • Market competitive Pay Levels
  • Hybrid
  • Retirement Benefits
2+ years of experience as an RTA or scheduler, with hands-on experience using GAX (Genesys Administrator Ext), specifically the Pulse Outbound Dialer.
2+ years of experience as an RTA or scheduler, with hands-on experience using GAX (Genesys Administrator Ext), specifically the Pulse Outbound Dialer.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago
28d ago
Listed sixteen days ago

Technical/ Application Support Team Lead || REMOTE

at OutForce Inc.

This is a Full time job

Metro Manila(Remote)
  • Competitive compensation package aligned with your skills and experience
  • Engaging team activities and events to keep work enjoyable
  • Comprehensive HMO coverage, including a free dependent on Day 1
  • Competitive compensation package aligned with your skills and experience
  • Engaging team activities and events to keep work enjoyable
  • Comprehensive HMO coverage, including a free dependent on Day 1
We are seeking a Support Team Lead to provide expert application support for our global clients while leading a small team of support specialists.
We are seeking a Support Team Lead to provide expert application support for our global clients while leading a small team of support specialists.
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
16d ago
16d ago
Listed twenty eight days ago

Workforce Management Analyst

at Nezda Technologies, Inc.
Expiring soon

This is a Full time job

Metro Manila
  • Opportunity to work with leading WFM tools such as NICE IEX, Genesys, Pulse
  • Opportunity to work with leading WFM tools such as NICE IEX, Genesys, Pulse
We are hiring Workforce Schedulers with strong WFM experience in RTA and scheduling. Candidates must have hands-on experience preferably in dialer.
We are hiring Workforce Schedulers with strong WFM experience in RTA and scheduling. Candidates must have hands-on experience preferably in dialer.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
28d ago
28d ago
Listed six hours ago

Workforce Analyst - Executive | Bridgetowne Site

at WNS Global Services, Inc.

This is a Full time job

Quezon City, Metro Manila
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
Perform real-time management, determine schedules, and/or execute shift bids at site level.
Perform real-time management, determine schedules, and/or execute shift bids at site level.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Listed fifteen hours ago

WorkForce Management Generalist

at Symbos CX

This is a Full time job

Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We’re looking for a Senior Workforce Management Analyst to provide end-to-end support across the WFM lifecycle.
We’re looking for a Senior Workforce Management Analyst to provide end-to-end support across the WFM lifecycle.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed fifteen days ago

Senior Java Developer || WFH || UK Time

at OutForce Inc.

This is a Full time job

Metro Manila(Remote)
  • Comprehensive HMO coverage, including a free dependent on Day 1
  • Permanent WFH and company laptop provided
  • Engaging team activities and events to keep work enjoyable
  • Comprehensive HMO coverage, including a free dependent on Day 1
  • Permanent WFH and company laptop provided
  • Engaging team activities and events to keep work enjoyable
We are looking for a Java Integration Developer with strong backend development experience and exposure to third-party system integrations.
We are looking for a Java Integration Developer with strong backend development experience and exposure to third-party system integrations.
subClassification: Developers/ProgrammersDevelopers/Programmers
classification: Information & Communication Technology(Information & Communication Technology)
15d ago
15d ago
Listed seventeen days ago

URGENT: Workforce Manager; Workforce Planning Manager; Workforce Supervisor

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed fourteen hours ago

Business Analyst

at Aon Insurance and Reinsurance Brokers Philippines, Inc

This is a Full time job

Makati City, Metro Manila(Hybrid)
This role involves analysing business needs, documenting client requirements into APAC and Aon agreed standard requirement templates.
This role involves analysing business needs, documenting client requirements into APAC and Aon agreed standard requirement templates.
subClassification: AnalystsAnalysts
classification: Consulting & Strategy(Consulting & Strategy)
14h ago
14h ago
Listed fifteen days ago

URGENT: Workforce Manager; Workforce Planning Manager; Workforce Supervisor

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed twenty four days ago

URGENT: Workforce Manager; Workforce Planning Manager; Workforce Supervisor

at HCL Technologies Philippines Inc
Expiring soon

This is a Full time job

Taguig City, Metro Manila
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed seventeen days ago

Workforce (WFM) MANAGER | Shaw and Eastwood Site | Dayshift

at Acquire Intelligence

This is a Full time job

Mandaluyong City, Metro Manila
  • Dayshift, Work-life balance
  • Annual Performance-based appraisal
  • HMO for you + 2 free dependents upon reg
  • Dayshift, Work-life balance
  • Annual Performance-based appraisal
  • HMO for you + 2 free dependents upon reg
What are you waiting for? Come for a career, stay for the fun!
What are you waiting for? Come for a career, stay for the fun!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twenty two days ago

SME - Telephony & Reporting

at Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI)

This is a Full time job

Taguig City, Metro Manila
  • Part of Fortune 500 Company
  • Onsite with flexible work set up
  • One of the World's Most Ethical Company
  • Part of Fortune 500 Company
  • Onsite with flexible work set up
  • One of the World's Most Ethical Company
Support global facilities with telephony systems management, technical support, data analysis, reporting, and 24/7 contact center operations.
Support global facilities with telephony systems management, technical support, data analysis, reporting, and 24/7 contact center operations.
subClassification: Body Corporate & Facilities ManagementBody Corporate & Facilities Management
classification: Real Estate & Property(Real Estate & Property)
22d ago
22d ago
Listed twenty one days ago

Sr Analyst Workforce Management (WFM) | Weekends Off

at Stark Asia Solutions Inc.

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed sixteen days ago

Workforce Management Lead

at TDCX Philippines

This is a Full time job

Metro Manila
  • HMO and Life Insurance on Day 1
  • Career development programs
  • Excellent perks and benefits
  • HMO and Life Insurance on Day 1
  • Career development programs
  • Excellent perks and benefits
As a Workforce Lead, you are expected to provide weekly plan to workforce leader and operations team to identify the opportunities and challenges.
As a Workforce Lead, you are expected to provide weekly plan to workforce leader and operations team to identify the opportunities and challenges.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed more than thirty days ago

HR Service Delivery Senior Manager

at Wells Fargo Philippines
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila
Wells Fargo is seeking an HR Service Delivery Senior Manager who will be part of the HR Global Delivery Activity group. We believe in the power of...
Wells Fargo is seeking an HR Service Delivery Senior Manager who will be part of the HR Global Delivery Activity group. We believe in the power of...
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
30d+ ago
30d+ ago
Listed one day ago

Hiring! Supervisor Workforce Management | Teleperformance Davao

at Teleperformance
Be an early applicant

This is a Full time job

Davao
Lead contact centre operations with competitive pay, benefits, and career growth opportunities in a supportive team environment.
Lead contact centre operations with competitive pay, benefits, and career growth opportunities in a supportive team environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed nine days ago

Senior Manager, Workforce Management | Iloilo

at Ubiquity
Be an early applicant

This is a Full time job

Iloilo, Western Visayas
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed nine days ago

Manager, Workforce Management l Iloilo

at Ubiquity

This is a Full time job

Iloilo, Western Visayas
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed ten days ago

WFM Manager | Teleperformance Clark

at Teleperformance

This is a Full time job

Clark Freeport Zone, Pampanga
This role requires a data-driven leader who can forecast demand, manage scheduling, and collaborate cross-functionally to align workforce capacity
This role requires a data-driven leader who can forecast demand, manage scheduling, and collaborate cross-functionally to align workforce capacity
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed fourteen days ago

Workforce Scheduling Associate | Teleperformance Davao

at Teleperformance

This is a Full time job

Davao
Optimise staffing schedules & boost operations. Competitive pay, health insurance & career growth await.
Optimise staffing schedules & boost operations. Competitive pay, health insurance & career growth await.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twenty one days ago

Workforce Management Software Administrator - Teleperformance MOA

at Teleperformance
Be an early applicant

This is a Full time job

Mall of Asia, Metro Manila
Optimise workforce planning with cutting-edge software. Competitive salary, health insurance & career growth.
Optimise workforce planning with cutting-edge software. Competitive salary, health insurance & career growth.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed three days ago

Assistant Manager, HRBP

at Vision Express Philippines

This is a Full time job

Makati City, Metro Manila
Provide HR support and partner with leaders to drive engagement, onboarding, and workforce planning.
Provide HR support and partner with leaders to drive engagement, onboarding, and workforce planning.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
3d ago
3d ago
Listed twenty eight days ago

B2B Content & Campaign Specialist

at Hammerjack
Expiring soon

This is a Full time job

Metro Manila(Hybrid)
Hiring for a B2B Content & Campaign Specialist on behalf of an Australian client.
Hiring for a B2B Content & Campaign Specialist on behalf of an Australian client.
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
28d ago
28d ago
Listed ten days ago

WFM Manager

at eClerx Philippines, Inc.

This is a Full time job

Muntinlupa City, Metro Manila
₱85,000 – ₱90,000 per month
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programmes
  • Opportunities for career advancement and skills development
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programmes
  • Opportunities for career advancement and skills development
Workforce Management Manager to lead workforce planning, forecasting, scheduling, and reporting functions within a fast-paced BPO environment.
Workforce Management Manager to lead workforce planning, forecasting, scheduling, and reporting functions within a fast-paced BPO environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed sixteen days ago

Workforce Management Analyst I

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Assists with forecasting demand, building and maintaining schedules, monitoring intraday performance & preparing standard workforce reports.
Assists with forecasting demand, building and maintaining schedules, monitoring intraday performance & preparing standard workforce reports.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed twenty two hours ago

Workforce Planner (Capacity Planner)

at IntouchCX

This is a Full time job

Manila City, Metro Manila
We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view
We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed nine days ago

Manager, Workforce Management l Manila

at Ubiquity

This is a Full time job

Metro Manila
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed nine days ago

Senior Manager, Workforce Management | Manila

at Ubiquity

This is a Full time job

Metro Manila
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
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