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Listed three days ago

Knowledge Analyst

at Trip.com Group

This is a Full time job

Taguig City, Metro Manila
  • Competitive Salary
  • Fast-paced Organization
  • Career Growth
  • Competitive Salary
  • Fast-paced Organization
  • Career Growth
We are looking for a knowledge analyst who will be responsible for developing, maintaining, and monitoring regular operational reports and KPIs.
We are looking for a knowledge analyst who will be responsible for developing, maintaining, and monitoring regular operational reports and KPIs.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed three days ago

Real Time Analyst | Quezon City

at TaskUs

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱45,000 per month
Real Time Analyst will be responsible for intraday performance management.
Real Time Analyst will be responsible for intraday performance management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eleven days ago

Data Manager, Extended Operations (Well Managed Solutions)

at Capital One Philippines Support Services Corp.

This is a Full time job

Muntinlupa City, Metro Manila(Hybrid)
  • Hybrid work arrangement.
  • Hybrid work arrangement.
Acts as the primary technical and operational liaison between US leadership and the Philippines pod, ensuring global adherence to WMS data standards.
Acts as the primary technical and operational liaison between US leadership and the Philippines pod, ensuring global adherence to WMS data standards.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed nineteen days ago

Reporting Analyst - West Mckinley, Taguig City

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
- HMO for staff + 3 dependents - Leaves convertible to cash - Night Differential pay
- HMO for staff + 3 dependents - Leaves convertible to cash - Night Differential pay
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed five days ago

Reports Analyst (Hybrid)

at Shearwater Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Stay healthy with HMO upon hire
  • Be secured with FREE Life Insurance
  • Offers Learning & Development Programs
  • Stay healthy with HMO upon hire
  • Be secured with FREE Life Insurance
  • Offers Learning & Development Programs
The Reports Analyst is accountable for focusing on data visualization, analytics design and development and reporting.
The Reports Analyst is accountable for focusing on data visualization, analytics design and development and reporting.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed eight days ago

Data Analyst - Tableau

at UnifyCX

This is a Full time job

Quezon City, Metro Manila
₱110,000 – ₱120,000 per month
We are looking for a detail-oriented Data Analyst with strong Tableau experience to support reporting and analytics within a UnifyCX program.
We are looking for a detail-oriented Data Analyst with strong Tableau experience to support reporting and analytics within a UnifyCX program.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty three days ago

Real Time Analyst

at NTT Business Process Outsourcing
Expiring soon

This is a Full time job

Quezon City, Metro Manila
  • Diverse and inclusive work environment
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed fifteen days ago

Speech Analytics Program Lead

at SERVICE FIRST ASIA PACIFIC
Be an early applicant

This is a Full time job

Alabang, Metro Manila
₱35,000 – ₱40,000 per month
The ideal candidate combines strong analytical expertise with leadership capability and a passion for continuous improvement.
The ideal candidate combines strong analytical expertise with leadership capability and a passion for continuous improvement.
subClassification: Sales - InboundSales - Inbound
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed eighteen days ago

Capacity Plan Specialist

at Sun Life Global Solutions – Philippines

This is a Full time job

Taguig City, Metro Manila(Hybrid)
As a Capacity Planning Specialist, you will leverage projected work volumes, along with staffing data to develop forward-looking strategies.
As a Capacity Planning Specialist, you will leverage projected work volumes, along with staffing data to develop forward-looking strategies.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed two days ago

Sr. Analyst, Process Analytics

at Cardinal Health International Philippines Inc.
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila
Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities. Create clear, testable Business...
Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities. Create clear, testable Business...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed fourteen days ago

Senior Business Analytics Expert

at TDCX Philippines

This is a Full time job

Pasig City, Metro Manila
Provide business insight through metrics, reporting, and variance analysis
Provide business insight through metrics, reporting, and variance analysis
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twenty two days ago

Senior Analyst, Workforce Optimization

at Cardinal Health International Philippines Inc.

This is a Full time job

Santa Ana, Metro Manila
Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed...
Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed more than thirty days ago

Business Analyst - RCM

at Cardinal Health International Philippines Inc.
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila
The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business...
The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed eleven days ago

Workforce Reporting Analyst | Southwoods, Binan

at Ubiquity

This is a Full time job

Biñan, Laguna
Apply today and start your journey with Ubiquity!
Apply today and start your journey with Ubiquity!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed twenty three days ago

Business Intelligence Developer (Google Workspace Tools) - TP Eastwood

at Teleperformance
Expiring soon

This is a Full time job

Quezon City, Metro Manila
Build scalable BI solutions with Google Workspace tools. Competitive salary, benefits & career growth opportunities await.
Build scalable BI solutions with Google Workspace tools. Competitive salary, benefits & career growth opportunities await.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed twenty two days ago

Forecast Analyst

at Qualfon Philippines, Inc.

This is a Full time job

Manila City, Metro Manila(Remote)
This role is responsible for developing accurate contact volume and staffing forecasts that support operational planning, and business decision-making
This role is responsible for developing accurate contact volume and staffing forecasts that support operational planning, and business decision-making
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed eighteen days ago

Workforce Management Analyst I

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Assists with forecasting demand, building and maintaining schedules, monitoring intraday performance & preparing standard workforce reports.
Assists with forecasting demand, building and maintaining schedules, monitoring intraday performance & preparing standard workforce reports.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty three days ago

MIS Reports Analyst

at Cognizant Technology Solutions Philippines Inc.
Expiring soon

This is a Full time job

Quezon City, Metro Manila
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed three days ago

Knowledge Analyst - HTL

at Trip.com Group
Be an early applicant

This is a Full time job

Manila City, Metro Manila
At least 1 year of experience as a Data Analyst; experience in customer care centers or the travel industry is preferred. Excellent verbal and...
At least 1 year of experience as a Data Analyst; experience in customer care centers or the travel industry is preferred. Excellent verbal and...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eight days ago

Research Analyst

at FactSet

This is a Full time job

Manila City, Metro Manila
As a Research Analyst, you will be responsible for monitoring live market data, ensuring timely and accurate updates to our platform. This includes...
As a Research Analyst, you will be responsible for monitoring live market data, ensuring timely and accurate updates to our platform. This includes...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed fourteen days ago

Reporting Analyst

at IntouchCX

This is a Full time job

Manila City, Metro Manila
Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a...
Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed four days ago

Reference Data Services Analyst 1 - C09 - TAGUIG

at Citigroup Business Process Solutions Pte. Ltd.
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila
The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems...
The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed more than thirty days ago

Data Quality Analyst

at Tahche Outsourcing Services Inc

This is a Full time job

Manila City, Metro Manila
The Data Quality Analyst supports the Online Research Department by analyzing and verifying market research data to ensure accurate, high-quality...
The Data Quality Analyst supports the Online Research Department by analyzing and verifying market research data to ensure accurate, high-quality...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed eight days ago

Digital Commercial Reporting Analyst

at Probe CX
Be an early applicant

This is a Full time job

Quezon City, Metro Manila(Hybrid)
The Digital Commercial Reporting Analyst is responsible for developing and maintaining reports, dashboards, and KPIs to support digital and...
The Digital Commercial Reporting Analyst is responsible for developing and maintaining reports, dashboards, and KPIs to support digital and...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed more than thirty days ago

Data and Reporting Analyst

at Global Payments Process Centre, Inc.
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
Analyzes call center data to identify work flow anomalies and establish call volume trends to forecast staffing levels, reduce variances from...
Analyzes call center data to identify work flow anomalies and establish call volume trends to forecast staffing levels, reduce variances from...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago
30d+ ago
Listed twenty four days ago

URGENT! Business Intelligence Associate | Teleperformance McKinley

at Teleperformance
Expiring soon

This is a Full time job

Taguig City, Metro Manila
Drive data-driven insights as a BI Associate. Competitive pay, healthcare, career growth & latest tech.
Drive data-driven insights as a BI Associate. Competitive pay, healthcare, career growth & latest tech.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago
24d ago
Listed eight days ago

Transformations CoE - Retail Innovation Reporting Analyst

at GM Philippines Inc.
Be an early applicant

This is a Full time job

Santa Ana, Metro Manila(Hybrid)
Work Arrangement: This position is categorized as hybrid on NIGHSHIFT. This means the successful candidate is expected to report to the office...
Work Arrangement: This position is categorized as hybrid on NIGHSHIFT. This means the successful candidate is expected to report to the office...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed seventeen days ago

Business Intelligence Analyst / Reporting Analyst (Makati) | Onsite

at TASQ
Be an early applicant

This is a Full time job

Makati City, Metro Manila
Partner with diverse teams to capture reporting needs and ensure they align seamlessly with business goals. Streamline reporting workflows through...
Partner with diverse teams to capture reporting needs and ensure they align seamlessly with business goals. Streamline reporting workflows through...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed nine days ago

MIS Executive – Call Center

at Gratitude Philippines
Be an early applicant

This is a Full time job

Manila City, Metro Manila
We are looking for analytical and detail-oriented professionals to join our BPO operations as a Business Intelligence Analyst / Reporting Analyst....
We are looking for analytical and detail-oriented professionals to join our BPO operations as a Business Intelligence Analyst / Reporting Analyst....
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
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