Wells Fargo
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    Wells Fargo
    (248 reviews)
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    Company Reviews

    Working at Wells Fargo

    4.4248 ratings in total
    5
    175
    4
    32
    3
    15
    2
    11
    1
    15
    97%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(247 ratings)
    Career development
    4.2(247 ratings)
    Benefits & perks
    4.3(247 ratings)
    Management
    3.9(247 ratings)
    Working environment
    4.3(247 ratings)
    Diversity & equal opportunity
    3.4(9 ratings)
    Ratings for Wells Fargo are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Customer Service Representative
    Nov 2025
    Taguig City Metro Manila2 to 3 years in the role, former employee
    Lack of work-life balance. Career growth also appears to be based on favoritism.
    The good thingsGreat pay, solid benefits, and really nice work facilities
    The challengesThe company continues to retain managers who are close to retirement, which limits growth opportunities and prevents fresh leadership perspectives.
    1.0
    Customer
    Sep 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Disappointing interview experience
    The good thingsFast response during application.
    The challengesI had high expectations for WF, but my recent experience with their HR recruitment interviewer was deeply disappointing. The interviewer (ig from McKinley) came across as intimidatin and dismissive—frequently cutting me off mid-explanation, only to ask irritated follow-up questions about the very points I was trying to clarify. The pace felt rushed, with questions fired off as if she were racing against the clock. What stood out most was the tone: she spoke as though she already knew everything about me, leaving little room for genuine dialogue. It felt less like a conversation and more like an interrogation where the only acceptable response was agreement. I’ve always thought highly of WF, but this interaction raised serious concerns. A company’s recruitment process should reflect its values—and this felt like a major red flag.
    14 people found this helpful
    4.0
    Service Crew
    Aug 2025
    Lingayen Pangasinan1 to 2 years in the role, current employee
    Could Be More Organized
    The good thingsWhat I like most is working with a team to achieve a common goal. I enjoy collaborating, sharing ideas, and supporting others because it helps us deliver better results. I believe this role’s team-oriented environment will let me contribute my strengths while learning from others.
    The challengesI don’t like working in a very disorganized environment because it can slow things down. However, I’ve learned to adapt by staying organized myself and helping set up simple systems so everyone stays on track.
    5.0
    Associate Customer Service Representative
    Aug 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Valued their employees and well compensated.
    The good thingsgreat perfect its just that my health didn't allow me to proceed because of the effect of traveling from cavite to bgc
    The challengesTransportation from PITX to the Site
    1.0
    A senior
    Aug 2025
    Taguig City Metro Manila5 to 6 years in the role, current employee
    im not happy anymore, im just going to work because of money,in wf worklife balance is a myth.
    The good thingsno delay in salary, office facilities, guards are courteous and very helpfull.
    The challengestravel, in our department theres no hybrid or wfh set up, but in other department there is. Management there' s no fair when it comes to management decision theres always favoritism. qa its hard to dispute a qa failure even its disputable.
    5.0
    Evidence Based Control Evaluation Assessor, AVP
    Mar 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    A well organized institution with the right tools and support for staff.
    The good thingsTraining and Development, Infrastructure, Efficiency of Processes and Departments, Culture
    The challengesNothing major and material
    5.0
    Account Resolution Specialist
    Dec 2024
    Taguig City Metro Manilaformer employee
    Amazing to work with Wells Fargo.
    The good thingsOne of the best in terms of compensation and benefits.
    The challengesWork location, specially if your from the south or north area of Metro Manila.
    3.0
    Fraud Analyst
    Oct 2024
    Taguig City Metro Manila1 to 2 years in the role
    Subpar at best.
    The good thingsMy time at Wells Fargo had its ups and downs. On the positive side, I really appreciated the company’s commitment to career development. There were a lot of opportunities to grow, move up, and learn new things, which was a huge plus for me. Wells Fargo also makes an effort to ensure equal opportunities for everyone, which felt great to be part of.
    The challengesNot everything was smooth sailing. The work environment could definitely use some improvement. It often felt more stressful and chaotic than necessary, and that takes a toll after a while. Plus, the management wasn't always as supportive or organized as you'd hope. Compared to other companies based on what I searched in forums and such, I found it a bit subpar, which was frustrating at times.
    2 people found this helpful
    3.0
    Associate Collections Specialist
    Aug 2024
    Taguig City Metro Manila1 to 2 years in the role
    "Equality" isn't really true and work "ethics" need to be improved by the company
    The good thingsSalary and benefits - great compared to other in house companies here in Ph.
    The challengesLOB Management won't look at the real numbers you bring on the table, they wanted ki$$-@$$ team members to promote. Sometimes there are pay discrepancies, it didn't happen once or twice but couple.
    1 person found this helpful
    4.0
    Customer Service Role
    Jun 2024
    Taguig City Metro Manila5 to 6 years in the role, former employee
    My overall experience at Wells Fargo has been amazing due to the company's great compensation and excellent facilities, though there is a need for improvement in the quality of managers they hire.
    The good thingsWorking at Wells Fargo has been a rewarding experience with high compensation and excellent facilities contributing to a positive work environment.
    The challengesAt Wells Fargo, I faced challenges such as stagnant career development and some managers who did not prioritize employee well-being.
    4 people found this helpful
    3.0
    Associate Customer Success Rep
    Oct 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Mediocre LOB that focus more on their numbers than what you can bring on the table overall making it toxic and not fun to work.
    The good thingsFacilities, Free Parking, Location, and near to my place
    The challengesYou're not appreciated on what you can bring on the table overall and the atmosphere is dull and seems dead during your 7.5 hours of taking calls.
    7 people found this helpful
    5.0
    Fraud analyst
    Oct 2023
    Less than 1 year in the role, former employee
    it was good place to work, the management and hr were very considerate
    The good thingsperks and compensation
    The challengesthe schedule because you cant choose schedules specially if u r new
    5.0
    Customer service
    Oct 2023
    Makati City Metro Manila3 to 4 years in the role, former employee
    Good co workers the place
    The good thingsEvrything the people the place the invironment
    The challengesThe manager and some of the team member but moat of them are good
    5.0
    FCM - CAC
    Sep 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Wells Fargo one of the best
    The good thingseveryone is professional and knowledgeable
    The challengesTransportation not much compensations
    2 people found this helpful
    5.0
    Customer service representative
    Sep 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    You will be of a family
    The good thingsPeople are all good and supportive
    The challengesIncentives are said to be included in your base salary.
    3.0
    Senior Escalations Representative (Back Office)
    Sep 2023
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Good Company But Bad Management/Leadership
    The good thingsBuilding facilities, Benefits, Opportunities, Income!
    The challengesLeadership and Management. Its really hard to work professionally if people who are managing you are the ones who will lead you to failure. No Growth.
    5 people found this helpful
    3.0
    Fraud analyst
    Sep 2023
    1 to 2 years in the role, current employee
    Excellent & Humane Employer
    The good thingsWells Fargo always looks on the welfare of their employees. It provides all the necessities as to the employees well being
    The challengesProximity from home is the only challenge I encounter fir this company
    2 people found this helpful
    5.0
    Client Service Officer
    Sep 2023
    Taguig City Metro Manila5 to 6 years in the role, current employee
    A well balanced workplace
    The good thingsEndless opportunities for those with positive mindset and has good work ethics adn discipline.
    The challengesits all about your perception, a Good company doesn't always have good employees so there will always be unconscious bias with management
    1 person found this helpful
    5.0
    FIELD technology services
    Aug 2023
    I recommend this company to my friends
    The good thingsProvide high salary Provide opportinuties to grow They provide training fron your development
    The challengesThey are many layers, like you have local manager and next level manager located in india, but you have another level 3 manager located in PH. Which you need constant communication from those 3.
    5.0
    Loan processor
    Jul 2023
    Valenzuela Makati City Metro Manila1 to 2 years in the role, current employee
    Company helps Build your Career
    The good thingsThe people in the company are so welcoming and warm
    The challengesDue to weather condition, travelling is now beginning to be a challenge
    5.0
    Customer Success Representative
    Jul 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    This company is great to stay with.
    The good thingsgood compensation, always consider employee well being.
    The challengesthe pressure on everyday task.
    5.0
    Associate account manager
    Jul 2023
    Bulacan Malalag Davao del Sur1 to 2 years in the role, current employee
    CULTURE, CAREER DEVELOPMENT
    The good thingsmany perks, culture is different from your normal bpo/call center system
    The challengesHiring process is too long.
    5.0
    Phone Banker
    Jun 2023
    3 to 4 years in the role, former employee
    It's been a great experience and learned a lot with the company.
    The good thingsThe leaders are very supportive. Training are very helpful. Subordinates are nice to work with.
    The challengesMust'be able to learn daily about updates on banking process.
    5.0
    Senior Control Management Specialist
    May 2023
    Better than the other bank I've worked for.
    The good thingsCompensation, Facilities, Employee Engagement/Satisfaction, Work-Life Balance
    The challengesHybrid is not maximized. Could still do better.
    1 person found this helpful
    5.0
    Team lead
    May 2023
    Taguig City Metro Manila5 to 6 years in the role, current employee
    Together we'll go far
    The good thingsCareer Movement. Lots of other LOBs to transfer to.
    The challengesDepending on the line of business, some LOB would have heavy workload, some would have light workload
    5.0
    Customer Service Representative
    May 2023
    The company cares for it's employees .
    The good thingsCompensation and benefits
    The challengesThe office location and shift schedule
    5.0
    Communications Consultant
    May 2023
    Taguig City Metro Manila7 to 8 years in the role, former employee
    Nothing but the best
    The good thingsI loved my stay here in Wells Fargo. I would have taken my job with me when I migrated if it was an option, but they do no offer remote work due to risks. I would have stayed with this company until my retirement. I was well taken care of and my boss was the best.
    The challengesMeeting a few toxic people, but hey, you get that anywhere right? The company itself I have no complaints!
    5.0
    CSR
    Apr 2023
    Mckinley Sulop Davao del Sur1 to 2 years in the role, current employee
    great experience, a lot of learning experience
    The good thingsenjoyed working in the company
    The challengeseveryday is a challenge but a great learning experience
    5.0
    Operations Manager (Associate)
    Mar 2023
    Las Pinas City Metro Manila1 to 2 years in the role, current employee
    Perks and Benefits are really awesome!!!
    The good thingsCulture, People, Structure, System and Benefits
    The challengesChange, Risk, Schedule, Opportunities, People Development
    5.0
    Phone Banker
    Feb 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Most Competitive Salary
    The good thingscompensation, benefits, inclusivity, diverse, wellness
    The challengesIt's locations, while its within a fascinating environment - transportation is pricey. They provide shuttle tho.
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