Wells Fargo
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    Wells Fargo
    (248 reviews)
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    Company Reviews

    Working at Wells Fargo

    4.4248 ratings in total
    5
    175
    4
    32
    3
    15
    2
    11
    1
    15
    97%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(247 ratings)
    Career development
    4.2(247 ratings)
    Benefits & perks
    4.3(247 ratings)
    Management
    3.9(247 ratings)
    Working environment
    4.3(247 ratings)
    Diversity & equal opportunity
    3.4(9 ratings)
    Ratings for Wells Fargo are shared as-is from employees in line with our community guidelines

    reviews

    Showing 43 reviews for Taguig City Metro Manila
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    1.0
    Customer Service Representative
    Nov 2025
    Taguig City Metro Manila2 to 3 years in the role, former employee
    Lack of work-life balance. Career growth also appears to be based on favoritism.
    The good thingsGreat pay, solid benefits, and really nice work facilities
    The challengesThe company continues to retain managers who are close to retirement, which limits growth opportunities and prevents fresh leadership perspectives.
    1.0
    Customer
    Sep 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Disappointing interview experience
    The good thingsFast response during application.
    The challengesI had high expectations for WF, but my recent experience with their HR recruitment interviewer was deeply disappointing. The interviewer (ig from McKinley) came across as intimidatin and dismissive—frequently cutting me off mid-explanation, only to ask irritated follow-up questions about the very points I was trying to clarify. The pace felt rushed, with questions fired off as if she were racing against the clock. What stood out most was the tone: she spoke as though she already knew everything about me, leaving little room for genuine dialogue. It felt less like a conversation and more like an interrogation where the only acceptable response was agreement. I’ve always thought highly of WF, but this interaction raised serious concerns. A company’s recruitment process should reflect its values—and this felt like a major red flag.
    14 people found this helpful
    5.0
    Associate Customer Service Representative
    Aug 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Valued their employees and well compensated.
    The good thingsgreat perfect its just that my health didn't allow me to proceed because of the effect of traveling from cavite to bgc
    The challengesTransportation from PITX to the Site
    1.0
    A senior
    Aug 2025
    Taguig City Metro Manila5 to 6 years in the role, current employee
    im not happy anymore, im just going to work because of money,in wf worklife balance is a myth.
    The good thingsno delay in salary, office facilities, guards are courteous and very helpfull.
    The challengestravel, in our department theres no hybrid or wfh set up, but in other department there is. Management there' s no fair when it comes to management decision theres always favoritism. qa its hard to dispute a qa failure even its disputable.
    5.0
    Evidence Based Control Evaluation Assessor, AVP
    Mar 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    A well organized institution with the right tools and support for staff.
    The good thingsTraining and Development, Infrastructure, Efficiency of Processes and Departments, Culture
    The challengesNothing major and material
    5.0
    Account Resolution Specialist
    Dec 2024
    Taguig City Metro Manilaformer employee
    Amazing to work with Wells Fargo.
    The good thingsOne of the best in terms of compensation and benefits.
    The challengesWork location, specially if your from the south or north area of Metro Manila.
    3.0
    Fraud Analyst
    Oct 2024
    Taguig City Metro Manila1 to 2 years in the role
    Subpar at best.
    The good thingsMy time at Wells Fargo had its ups and downs. On the positive side, I really appreciated the company’s commitment to career development. There were a lot of opportunities to grow, move up, and learn new things, which was a huge plus for me. Wells Fargo also makes an effort to ensure equal opportunities for everyone, which felt great to be part of.
    The challengesNot everything was smooth sailing. The work environment could definitely use some improvement. It often felt more stressful and chaotic than necessary, and that takes a toll after a while. Plus, the management wasn't always as supportive or organized as you'd hope. Compared to other companies based on what I searched in forums and such, I found it a bit subpar, which was frustrating at times.
    2 people found this helpful
    3.0
    Associate Collections Specialist
    Aug 2024
    Taguig City Metro Manila1 to 2 years in the role
    "Equality" isn't really true and work "ethics" need to be improved by the company
    The good thingsSalary and benefits - great compared to other in house companies here in Ph.
    The challengesLOB Management won't look at the real numbers you bring on the table, they wanted ki$$-@$$ team members to promote. Sometimes there are pay discrepancies, it didn't happen once or twice but couple.
    1 person found this helpful
    4.0
    Customer Service Role
    Jun 2024
    Taguig City Metro Manila5 to 6 years in the role, former employee
    My overall experience at Wells Fargo has been amazing due to the company's great compensation and excellent facilities, though there is a need for improvement in the quality of managers they hire.
    The good thingsWorking at Wells Fargo has been a rewarding experience with high compensation and excellent facilities contributing to a positive work environment.
    The challengesAt Wells Fargo, I faced challenges such as stagnant career development and some managers who did not prioritize employee well-being.
    4 people found this helpful
    3.0
    Associate Customer Success Rep
    Oct 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Mediocre LOB that focus more on their numbers than what you can bring on the table overall making it toxic and not fun to work.
    The good thingsFacilities, Free Parking, Location, and near to my place
    The challengesYou're not appreciated on what you can bring on the table overall and the atmosphere is dull and seems dead during your 7.5 hours of taking calls.
    7 people found this helpful
    5.0
    FCM - CAC
    Sep 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Wells Fargo one of the best
    The good thingseveryone is professional and knowledgeable
    The challengesTransportation not much compensations
    2 people found this helpful
    5.0
    Customer service representative
    Sep 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    You will be of a family
    The good thingsPeople are all good and supportive
    The challengesIncentives are said to be included in your base salary.
    3.0
    Senior Escalations Representative (Back Office)
    Sep 2023
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Good Company But Bad Management/Leadership
    The good thingsBuilding facilities, Benefits, Opportunities, Income!
    The challengesLeadership and Management. Its really hard to work professionally if people who are managing you are the ones who will lead you to failure. No Growth.
    5 people found this helpful
    5.0
    Client Service Officer
    Sep 2023
    Taguig City Metro Manila5 to 6 years in the role, current employee
    A well balanced workplace
    The good thingsEndless opportunities for those with positive mindset and has good work ethics adn discipline.
    The challengesits all about your perception, a Good company doesn't always have good employees so there will always be unconscious bias with management
    1 person found this helpful
    5.0
    Customer Success Representative
    Jul 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    This company is great to stay with.
    The good thingsgood compensation, always consider employee well being.
    The challengesthe pressure on everyday task.
    5.0
    Team lead
    May 2023
    Taguig City Metro Manila5 to 6 years in the role, current employee
    Together we'll go far
    The good thingsCareer Movement. Lots of other LOBs to transfer to.
    The challengesDepending on the line of business, some LOB would have heavy workload, some would have light workload
    5.0
    Communications Consultant
    May 2023
    Taguig City Metro Manila7 to 8 years in the role, former employee
    Nothing but the best
    The good thingsI loved my stay here in Wells Fargo. I would have taken my job with me when I migrated if it was an option, but they do no offer remote work due to risks. I would have stayed with this company until my retirement. I was well taken care of and my boss was the best.
    The challengesMeeting a few toxic people, but hey, you get that anywhere right? The company itself I have no complaints!
    5.0
    Phone Banker
    Feb 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Most Competitive Salary
    The good thingscompensation, benefits, inclusivity, diverse, wellness
    The challengesIt's locations, while its within a fascinating environment - transportation is pricey. They provide shuttle tho.
    3.0
    Manager
    Feb 2023
    Taguig City Metro Manila5 to 6 years in the role, current employee
    Depends on your priority
    The good thingsSalary, Pro-LGBT, good facilities, retirement
    The challengesLocation, Learning - you won't be able to compete with a low-paying BPO company, too much focus on LGBT
    5.0
    Quality Assurance Analyst
    Jan 2023
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Good Stay here so far depending on Line of Business you are with.
    The good thingsDecent salary offer and good annual increase as long you are 'Meets' Very flexible work arrangements, hassle free shuttles Average retirement pay benefits HMO inclusive of 2 dependents for free
    The challengesSometimes business needs require OT to meet urgent deadlines. Vacation leaves subject to approval depending on "peak" months
    5.0
    Employee
    Jan 2023
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Work life balance is real!
    The good thingsWhere you see and feel the real work-life balance experience. I don't even stress on office stuff afrer work hours and really focus on my personal affairs.
    The challengesNothing company related, just the location as we started with wfh, to hybrid, and eventualaly to more days on site when i reside in laguna. Will look at options to work around this challenge.
    5.0
    Project Management Quality Assurance Analyst
    Dec 2022
    Taguig City Metro Manila7 to 8 years in the role, current employee
    High compensation, competitive workplace
    The good thingsThe culture and compensation here is competitive. People are expected to deliver. I am happy working in this company.
    The challengesLimited RTO options.
    5.0
    Supervisory level
    Nov 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    You can develop more of your skills, attitude and integrity
    The good thingsGood ambiance, and the confident that one achievements is for everyone’s success
    The challengesI really don’t believe there is a challenge working here since everything is in order.
    5.0
    Strategic Execution
    Jul 2022
    Taguig City Metro Manila5 to 6 years in the role, former employee
    Overall a great company where you can develop your skills
    The good thingsStable, inclusive, offers competitive package, great benefits & facilities, provides career development path.
    The challengesI think the company can improve more on evaluating their employees - ditch the non quantifiable categories.
    5.0
    Senior Escalations Specialist
    Jul 2022
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Great company and provides yearly appraisal that commensurate your performance
    The good thingsValues Work Life Balance. Immediate Managers provides great support to outliers by focusing on one metric at a time
    The challengesIf you have pre-existing conditions such as hypertension, etc. you are likely to work with graveyard shift which could aggravate your condition, otherwise you could apply for a different LOB with a dayshift schedule a year after as long as your Overall Yearend Performance is MEETS (Low, Mid Or High)
    2 people found this helpful
    5.0
    retirement plan specialist
    Jul 2022
    Taguig City Metro Manila9 to 10 years in the role, former employee
    it's like having a family outside my home.
    The good thingsA great company to work in. People oriented and provides room for growth.
    The challengesSome new comers who does not understand well the culture may affect an anti people enviroment.
    5.0
    Collections Supervisor
    Jul 2022
    Taguig City Metro Manila5 to 6 years in the role, former employee
    Reasons to Join the Wells Fargo Company in Taguig
    The good thingsWorking at WF is rewarding since the company is committed to its employees' success and provides many resources to help them succeed in their roles. Management and employees at this organization have mutual regard for one another and are fully invested in the success of the business and each of its members. WF is committed to providing for its employees in a variety of ways, including monetarily, intellectually, physically, and emotionally. Because of this, employees are more willing to be invested in the organization and its success.
    The challengesParking space! The company, however, has provided four levels of parking for free. The problem is simply that too many employees drive a car.
    5.0
    Service specialist
    Jul 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    This Company is well known as Pro Employee
    The good thingsWells Fargo gives great opportunities to professionals who were not able to practice their profession. Employees are highly compensated.
    The challengesI did not have any problem working with the company.
    5.0
    Wealth and Investment Management (WIM) | Investment Contact Center Representative 2
    Apr 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Well compensated work!
    The good thingsWells Fargo is a good BPO Company, with a beautiful workplace, competitive salary, and benefits package, they have good training and learning experience. Management of Operations is supportive and understanding.
    The challengesWells Fargo says its culture has changed. Some employees disagree and I do too!
    5.0
    Learning & Development Facilitator
    Mar 2022
    Taguig City Metro Manila5 to 6 years in the role, current employee
    Second Home - Company you could retire in
    The good thingsGreat career opportunities, great people
    The challengesjust the location, though they do provide shuttle services from key points
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