Company Profile

    Company overview

    Company size

    1,001-5,000

    Primary location

    2/F San Miguel Properties Center, St. Francis Street, Mandaluyong City (across SM Megamall and EDSA Shangri-La)
    Process Synergy, Inc. (PROSYNC), a wholly-owned subsidiary of SMITS, Inc., is San Miguel’s committed business partner, offering results-driven, technology-based business solutions anchored on the principles of speed, accuracy and value for money. PROSYNC, incorporated on December 13, 2006, has for its primary purpose the following:“To engage in, conduct, and carry on the business of Business Process Outsourcing and providing information technology, support services and business solutions to satisfy the needs of customers in both domestic and foreign markets; and to sell, distribute and deliver technology products, related support services and consultancy services to such customers”.The prime movers of the organization, San Miguel Corporation (SMC) and PROSYNC, Inc. are not only skilled and proficient experts in the field of information technology but also active in their attempts to formulate new business endeavors and opportunities. In the effort to improve productivity levels and streamline both people and processes, SMC management created this subsidiary that will consolidate, standardize and automate the transactional support processes of the San Miguel Group (SMG) businesses and subsidiaries, and allow them (SMG) to focus on resources and expertise on their core competencies and functions that will lead to growth for the over-all businesses.

    Reviews overview

    3.515 ratings in total
    5
    4
    4
    5
    3
    3
    2
    0
    1
    3
    67%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at SMITS Inc & Process Synergy Inc?

    AI summary of recent reviews

    SMITS Inc & Process Synergy Inc maintains a positive work environment with a family-like atmosphere and strong colleague relationships. The company offers good work-life balance and provides certain perks such as free shuttle service and lunch. Additionally, the organisation demonstrates commitment to employee engagement through various activities and recognition programmes.

    However, employees have noted some areas for improvement, particularly regarding compensation, which is reported to be less competitive than market rates. The company could also enhance its career development opportunities, as there appear to be limited paths for advancement. Some employees have also indicated that the training support could be more structured, as currently much of the learning is self-directed.

    Recent reviews

    5.0
    Team Leader
    May 2025
    Pasig City Metro Manila11 to 12 years in the role, former employee
    At Process Synergy, I was part of a family-like, purpose-driven environment where "Malasakit" is deeply embedded, work-life balance is valued, employees truly feel they belong and matter, and corporate social responsibility is actively pursued to help the country.
    The good thingswork-life balance good and fun, family-like environment
    The challengessalary is not as competitive as what other company offers
    3.0
    Business Center Analyst
    Feb 2023
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Low Salary and Lack of career growth
    The good thingsFree lunch, Annual GC Redemption
    The challengesLow Salary, Limited Shuttle during weekends, Workload, Lack of promotion, lack of career growth
    3.0
    Financial analyst
    Jun 2022
    Quezon City Metro Manila3 to 4 years in the role, former employee
    Pros: Best people I met. Nice working experience for accouting. Cons: Poor management, no compassion regarding employees, no increase for years. Low salary and only basic benefits.
    The good thingsWork environment is ok.
    The challengesManaging your low salary before the next paycheck.
    Ratings for SMITS Inc & Process Synergy Inc are shared as-is from employees in line with our community guidelines
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