SMITS Inc & Process Synergy Inc
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    SMITS Inc & Process Synergy Inc
    (15 reviews)
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    Company Reviews

    Working at SMITS Inc & Process Synergy Inc

    3.515 ratings in total
    5
    4
    4
    5
    3
    3
    2
    0
    1
    3
    67%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(15 ratings)
    Career development
    3.4(15 ratings)
    Benefits & perks
    3.0(15 ratings)
    Management
    2.9(15 ratings)
    Working environment
    3.7(15 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for SMITS Inc & Process Synergy Inc are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 15 reviews sorted by most recent
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    5.0
    Team Leader
    May 2025
    Pasig City Metro Manila11 to 12 years in the role, former employee
    At Process Synergy, I was part of a family-like, purpose-driven environment where "Malasakit" is deeply embedded, work-life balance is valued, employees truly feel they belong and matter, and corporate social responsibility is actively pursued to help the country.
    The good thingswork-life balance good and fun, family-like environment
    The challengessalary is not as competitive as what other company offers
    3.0
    Business Center Analyst
    Feb 2023
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Low Salary and Lack of career growth
    The good thingsFree lunch, Annual GC Redemption
    The challengesLow Salary, Limited Shuttle during weekends, Workload, Lack of promotion, lack of career growth
    1 person found this helpful
    3.0
    Financial analyst
    Jun 2022
    Quezon City Metro Manila3 to 4 years in the role, former employee
    Pros: Best people I met. Nice working experience for accouting. Cons: Poor management, no compassion regarding employees, no increase for years. Low salary and only basic benefits.
    The good thingsWork environment is ok.
    The challengesManaging your low salary before the next paycheck.
    3.0
    Account analyst
    Mar 2022
    Pasig City Metro Manila3 to 4 years in the role, former employee
    very nice experience
    The good thingsfree shuttle free lunch free pandesal
    The challengessalary and benefits not fit for a family
    4.0
    Accounting Analyst
    Jun 2020
    9 to 10 years in the role, current employee
    Environment friendly
    The good thingsI enjoyed working with my co-workers here
    The challengesThe challenges may be the overload documents
    1.0
    Secretary
    Jun 2020
    3 to 4 years in the role, current employee
    It makes me more competitive and flexible
    The good thingsIt gaves me memorable experience and develop my character to be more mature and competitive
    The challengesMy first year was challenging because of our language barrier which is korean though they speak in english somehow
    1.0
    Financial analyst
    Jan 2020
    1 to 2 years in the role, former employee
    Work >>>> salary
    The good thingsCoworkers are same age as me
    The challengesYoull have to learn by yourself
    5.0
    CSR
    Jul 2017
    Free trainings
    The good thingsWork kife balance
    The challengesClients expectations
    4.0
    Accounting analyst
    May 2017
    1 to 2 years in the role, current employee
    Good.
    The good thingsYour workmates. And the work environment.
    The challengesIts too far from home.
    5.0
    Customer service team leader
    May 2017
    3 to 4 years in the role, former employee
    Great working environment
    The good thingsColleagues
    The challengesBenefits
    4.0
    Business analyst
    Dec 2016
    1 to 2 years in the role, current employee
    fun
    The good thingsoffering great opportunities.
    The challengesImprove on communicating with employees with small group and outside HOC.
    4.0
    Human Resources Management Group - Organizational Development Associate
    Nov 2016
    1 to 2 years in the role, current employee
    Good people. Good experience.
    The good thingsPromotes employee engagement. Promotes employee relations. The company has several good employee activities that enhance employee motivation and work-life balance. The company has good employees.
    The challengesThe company has to improve their reportorial systems and documentation procedures.
    1.0
    Supervisor
    Aug 2015
    1 to 2 years in the role, former employee
    \"The BPO arm of San Miguel Corporation\"
    The good thingsThe people I work with but most them left before me. They try to build their people, they engage supervisors to be more efficient at work by sharing the services. They do acknowledge people when they did something great.
    The challengesI worked there for 2 years and I wasn't able to get an increase. They are not competitive. The reasoning for not getting an increase is because of our clients. Promises that were broken. In grade promise but never really happen. We were the first batch that received the new compensation. Compared to the people we are working with, same work load but lower pay. Felt degraded as an employee
    2 people found this helpful
    5.0
    Customer service representative
    Jul 2015
    1 to 2 years in the role, former employee
    Prosync review
    The good thingsGreat working environment Stress free Very easy product training Good trainers Good office Good pay Great staff and co employees Less workload Good equipment Great medical benefits Good compensation Good incentives On time salary
    The challengesShifting schedules Strict rules Very high quality assurance
    4.0
    CSR
    Jun 2015
    1 to 2 years in the role, former employee
    CSR
    The good thingsyes
    The challengeslông term
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    Reviews by location
    Pasig City Metro ManilaQuezon City Metro Manila