Employees at Intrado appreciate the positive work environment, describing it as friendly, supportive, and comfortable. Management is praised for being approachable, supportive, and providing opportunities for growth and flexibility. The company offers good work-life balance, with flexible schedules and the ability to work from home or the office. Additionally, compensation and benefits are seen as competitive, with above-average salaries and allowances.
However, some potential challenges are noted, such as the night shift schedules being difficult, particularly for those working in IT support roles. There are indications that workload can be high at times, with expectations of working long hours or during holidays. While management is generally praised, some employees feel that local management could be improved, with better understanding of employee roles and needs. Finally, some employees would like to see improved facilities, such as recreational areas or more food options on-site.