Enforce policies and create a positive atmosphere where everyone feels safe and welcome.
Enforce policies and create a positive atmosphere where everyone feels safe and welcome.
5h ago
5h ago
SM Retail
(60 reviews)
Company Profile
Company overview
Website
Industry
Fashion Retail & Department Stores
Specialities
Employee Engagement Activities, SM Retail's Unique Perks, Employee Recognition Programs, Community Involvement Initiatives
Company size
More than 10,000
Primary location
Pasay City
We are the largest retail chain in the Philippines, committed to providing our customers with an unparalleled shopping experience. Our secret is our people. The best minds and hearts in the business are right here at SM, innovating for the success of your favorite global brands.Our people are the heart of SM Life. Drive and Enthusiasm, Leadership, Integrity, Teamwork, and Entrepreneurship are the values that guide us every day.Experience SM Life today!
Jobs at SM Retail
Based on your search activityThe Campaign Marketing Manager plans, executes, and optimizes integrated marketing campaigns across channels.
The Campaign Marketing Manager plans, executes, and optimizes integrated marketing campaigns across channels.
2d ago
2d ago
Awards and accreditations
LinkedIn Talent Awards 2024 Finalist for Best Talent Acquisition Team 2024
Reviews overview
3.760 ratings in total
5
21
4
16
3
13
2
5
1
5
89%
72%
What’s it like working at SM Retail?
AI summary of recent reviews
SM Retail offers several positive aspects for employees, including a collaborative environment with helpful and supportive colleagues. The company provides competitive compensation and benefits, and employees appreciate the learning opportunities available through training and exposure to retail operations.
However, employees face some challenges, including maintaining work-life balance due to the six-day work week and long hours. There are concerns about limited career advancement opportunities in certain departments, and some areas experience difficulties with office politics and communication. The presence of outdated systems and equipment can also impact work efficiency.
Recent reviews
1.0
Selling Manager
Nov 2025Las Pinas City Metro ManilaLess than 1 year in the role, former employee
Traumatizing Experience
The good thingsRapport with my co-employees/Selling Managers
The challenges Humiliation from the assigned Regional Manager in front of the Ranks at the Selling area. Leadership must publicly commit to change and model respectful behavior. Overloaded work beyond the duties and responsibilities of a Selling Manager, Poor communication, and Transparency.
5.0
Sales Supervisor
Aug 2025Don Bosco Paranaque City Metro Manila18 to 19 years in the role, current employee
I have honed my skills in managing daily operations, driving sales growth, and leading high-performing teams. My experience working in SM retail has equipped me with a deep understanding of customer behavior, inventory management, and visual merchandising.
The good thingsSupervise and train sales staff to achieve sales targets and provide excellent customer service
- Manage inventory levels, conduct stock takes, and implement inventory control measures
The challengesDealing with technical issues on POS promo not taking effect.
2.0
Information Technology Associate
Apr 2025Pasay City Metro Manila14 to 15 years in the role, former employee
No work-life balance and have a stressful and toxic environment.
The good thingsGood for acquiring experience only.
The challengesMicromanagement. Too much workload with insufficient manpower. 6-day work but already compressed 5-day work week. Always have Opening Closing shifting when you speak up for, they will tell you to go back to 6-day work. No work-life balance and have a stressful and toxic environment.
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Find out more about working at SM Retail. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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