The Operations Team Leader is responsible for the day-to-day management of a team of agents.
The Operations Team Leader is responsible for the day-to-day management of a team of agents.
30d+ ago
30d+ ago
Sequential Technologies International
(12 reviews)
Company Profile
Company overview
Industry
Business Support Services
Company size
1,001-5,000
Primary location
8F E.Commerce Plaza Building, 1 Garden Road, Eastwood City Cyberpark, Bagumbayan, Quezon City
Sequential Tech is the trusted outsourcing, consulting, and technology partner of Telecom, Media, Technology and Healthcare companies. We offer solutions that range across all customer interactions and touchpoints and excel at simplifying complex business challenges, driving measurable improvements. STI operates in 6 operations centers around the world, consisting of thousands of agents and employees in a fast-paced, dynamic, and collaborative environment.
Jobs at Sequential Technologies International
Based on your search activityThe Building Engineer is responsible for the continuous, efficient, and safe operation of all building systems and facilities.
The Building Engineer is responsible for the continuous, efficient, and safe operation of all building systems and facilities.
27d ago
27d ago
Reviews overview
4.312 ratings in total
5
7
4
3
3
1
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1
1
0
84%
83%
What’s it like working at Sequential Technologies International?
AI summary of recent reviews
Sequential Technologies International offers a welcoming environment characterised by its friendly, family-like atmosphere and supportive management team. The company provides valuable opportunities for professional development, particularly benefiting those starting their careers in the call centre industry.
However, employees note that the compensation package may be less competitive compared to larger companies in the industry. The work environment includes multiple performance metrics to meet, and some employees mention that frequent process changes can impact team coordination.
Recent reviews
5.0
Customer Service Representative
Apr 2025Libis Quezon City Metro Manila4 to 5 years in the role, current employee
As a first timer BPO employee, Stech gives me a wonderful experience.
The good thingsIts very light atmosphere invites me to stay long in this company. One to two days advance Salary releases, with you worrying about any disputes.
The challengesIt is now under a new management that requires me to be transferred in a location far from my home.
4.0
Customer Service
Sep 20223 to 4 years in the role, former employee
I've been so much grateful having the opportunity working in Stech, It develops career growth.
The good thingsThe good things happened while I was working with Stech is that I have developed my communication skills, I have practiced multi tasking, and providing best customer service.
The challengesThe challenges I've encountered while I was there was having a lot of changes in the processes which everyone is not synchronize.
5.0
Customer representative
Apr 20221 to 2 years in the role, former employee
Great experience. Found second family here..
The good thingsFriendly environment. Just like second family to me.
The challengesHas a high volume of calls.
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