Remitly Inc.
    (19 reviews)

    Company Profile

    Company overview

    Industry

    Financial Investment Services

    Company size

    101-1,000

    Primary location

    Mandaluyong City
    Remitly is one of the largest, independent digital remittance companies internationally. Transferring over $9 billion in annualized volume through its proprietary global money transfer network.Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, transparent, and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process.Remitly is backed by industry-leading investors, World Bank’s International Finance Corporation (IFC), Naspers’ PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders’ Co-Op, and TomorrowVentures.The company is headquartered in Seattle, with additional offices in London, Philippines, and Nicaragua and we continue to grow.For more information, visit Remitly.com.Our Cultural ValuesThe Remitly’s Cultural Values embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers every day. We put our customers at the center of everything we do.Our Core Values:Customer CentricityWe are here to serve and empower our customers. No if's, but's or maybe's.Deliver on PromisesWe tenaciously follow through on our commitments, no matter how small.Bias for ActionWe relentlessly prioritize and act. A good decision now is better than a great decision later.Continuously ImproveWe are curious and self-driven learners. We work hard to find the “best” way to do something and then we try to find an even better way.Sweat the DetailsWe stay connected to the details. We don’t settle for “good enough”.Data DrivenWe attempt to measure everything and to use data to make better decisions.Hire and Develop Exceptional PeopleWe hire unique and diverse talent and invest deeply in their success.Be an OwnerWe think and act on behalf of the entire company, and don’t limit ourselves to our roles or teams.Aim for the StarsWe dream big, think long term, and create audacious products and services.Don’t be Afraid to FailWe don't let fear impact our decisions or actions. If we stumble, we learn, and together we focus on innovating for our customers.Be TransparentWe believe in information symmetry, openly sharing knowledge with our customers, our partners and each other.Act with IntegrityWe have zero tolerance for unethical people, products, practices or partners.Be an Empathetic PartnerWe value positive, long-lasting relationships. We take time to consider others’ opinions and treat everyone with respectConstructively DirectWe give and accept feedback that's efficient, compassionate, and transparent. When necessary, we disagree and commit.

    Jobs at Remitly Inc.

    Based on your search activity

    at Remitly Inc.
    Manila City, Metro Manila
    We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If...
    We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    4d ago
    4d ago

    at Remitly Inc.
    Manila City, Metro Manila
    As an online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a...
    As an online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a...
    classification: Banking & Financial ServicesBanking & Financial Services
    30d+ ago
    30d+ ago

    Gallery photos

    Reviews overview

    3.419 ratings in total
    5
    10
    4
    0
    3
    2
    2
    1
    1
    6
    94%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends

    What’s it like working at Remitly Inc.?

    AI summary of recent reviews

    Employees at Remitly Inc. appreciate the competitive compensation, including high salaries and good benefits. They also value the company culture, which is described as values-driven, people-centric, and empathetic towards its employees. Additionally, reviews highlight the positive relationships with colleagues, who are described as nice and supportive.

    However, some reviews mention management as a potential area for improvement, with concerns about poor leadership, lack of support, and unrealistic expectations. A few reviews also indicate that there could be better training and support for new employees, particularly during the onboarding process. Additionally, a couple of reviews suggest that work-life balance could be improved, with long commutes and heavy workloads mentioned as potential challenges.

    Recent reviews

    1.0
    Risk Investigator
    Dec 2024
    Mandaluyong City Metro Manilacurrent employee
    This company has been a complete disappointment.
    The good thingsThere are no positives to speak of
    The challengesThis has been the worst company experience I have ever had. The treatment is inconsiderate, unfair, and they show no regard for their employees. I want to share my experience during my probationary period, as I feel it’s important for prospective employees to be aware of the challenges that may arise if they decide to join this company. Unrealistic Expectations from the Start From day one, the company’s approach was extremely unfair. Your performance score is based solely on the first three months, without any consideration of the unique challenges you might face during this time. First Month:
During my first month, I was placed into production without any proper support. My team consisted of other new hires, and there was no one to guide us. Despite this lack of support, there was an immediate expectation to meet performance targets, even though we had no chance to learn or adapt. Second Month:
In the second month, the company transitioned me to a more complex task (EDD), which had been handled by a senior and specialized team. This was a significant step up, and I had no real support to take on this responsibility. As a new employee, how was I supposed to manage a complex task like this without even being fully familiar with the basic duties? Yet again, the expectation was to hit performance targets immediately. Third Month:
By the third month, the company assigned me tasks that were not even covered during training, expecting me to figure things out on my own. They placed additional pressure on me to perform flawlessly, without giving me the necessary resources or support to succeed. Lack of Empathy for Personal Circumstances To make matters worse, the company shows no understanding when employees face genuine personal challenges. For instance, during a typhoon, when we couldn’t make it to work due to severe weather conditions, we was threatened with a Notice to Explain (NTE) for not attending. Despite the situation being covered widely in the news, and even though we informed them through the proper channels about my inability to report due to the storm, they demanded unnecessary proof (like photos or videos) to justify our absence. This is not only unreasonable but also disrespectful of employees’ circumstances.
    1.0
    Risk Investigator
    Apr 2024
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Salary is good, the job is ok, but management is hell
    The good thingsHigh paying salary, good location.
    The challengesPoor management, cost-cutting, and no job stability. Senior managers are power trippers and will only focus on making themselves look good with on-shore partners and will throw every associate under the bus when things go wrong.
    2.0
    Risk Investigator
    Apr 2024
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Poor stressful management :)
    The good thingsHigh paying salary.
    The challengesMANAGEMENT. Poor stressful management
    Ratings for Remitly Inc. are shared as-is from employees in line with our community guidelines
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