Employees at Patra Corp appreciate the work from home set-up, which allows for a good work/life balance, and the virtual training that helps develop attentive listening and critical thinking skills. They note a supportive environment with helpful, friendly, and accommodating managers and colleagues, and value the flexibility to work at their own pace.
However, there are some potential challenges, such as the daily targets that some employees find demanding, concerns about queue management and the fairness of queue distribution, the need for better process alignment between the India and Philippines teams, and the occasional difficulty in getting hold of managers due to different schedules.