Panasiatic Solutions
    (26 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    Not specified

    Reviews overview

    3.826 ratings in total
    5
    7
    4
    11
    3
    5
    2
    2
    1
    1
    62%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends

    What’s it like working at Panasiatic Solutions?

    AI summary of recent reviews

    Panasiatic Solutions offers valuable opportunities for professional development, particularly in communication and customer service skills. The company maintains a supportive work environment with friendly colleagues and approachable supervisors. Employees appreciate the health benefits and paid training, while the experience serves as a solid foundation for career growth in the BPO industry.

    However, employees face certain challenges including lower compensation compared to industry standards and demanding work schedules with mandatory overtime. The role requires managing strict performance metrics while handling high call volumes, and some employees find it challenging to maintain the required statistical targets while managing multiple accounts.

    Recent reviews

    5.0
    Customer Service Call Centre Representative
    Oct 2025
    Bacolod City Negros Occidental1 to 2 years in the role, former employee
    During my experience as a call center representative, I handled customer inquiries and complaints
    The good thingsWorking as a call center agent offers valuable communication experience, opportunities to develop problem-solving skills, and the chance to build confidence while helping customers.
    The challengesWorking as a call center representative can be challenging due to dealing with difficult customers, handling high call volumes, maintaining patience under pressure, and meeting strict performance targets.
    4.0
    Customer Service Representative
    Aug 2025
    Bacolod City Negros OccidentalLess than 1 year in the role, former employee
    Valuable 9-month experience that strengthened my customer service and communication skills in a fast-paced BPO environment.
    The good thingsWhat I liked the most about my previous job at PanAsiatic Solutions was the opportunity to interact with customers daily and help resolve their billing and account concerns. I enjoyed being able to provide clear solutions, build trust through professional communication, and ensure that each customer felt valued. The role also helped me develop stronger communication skills and adaptability, which gave me a solid foundation for handling more complex customer service situations in my later roles.
    The challengesOne of the challenges I experienced in my role at PanAsiatic Solutions was dealing with high call volumes and sometimes handling frustrated customers back-to-back. While it was tough at times, it taught me patience, resilience, and how to stay calm under pressure. Another challenge was the limited growth opportunities since it was an entry-level account, but I used the experience as a stepping stone to build my customer service foundation and prepare for more complex roles later on.
    5.0
    Customer Service Representative
    Sep 2024
    Bacolod City Negros OccidentalLess than 1 year in the role, former employee
    Good work experience.
    The good thingsThey provide Good salary and they gave it in advance.
    The challengesThe management requires Mandatory overtime.
    Ratings for Panasiatic Solutions are shared as-is from employees in line with our community guidelines
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