Infinity Support Philippines, Inc
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    Infinity Support Philippines, Inc
    (17 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Unit 3206 One Corporation Centre Doña Julia Vargas Ave, Pasig City, NCR, Philippines
    Infinity Support is one of the leading Call Centers providing superior technical support to some of the largest Web Hosting and Software companies in the United States.InfinitySupport is a Philippine-based support center whose founders and staff are pioneers within the Customer Support BPO space. With strong roots in the web hosting industry, InfinitySupport offers an extensive and customizable list of services that promises the finest technical service for your customers – anywhere, any time.Couple our brand adaptation skills with our technical superiority, and the result is a powerful partner that ensures excellent service which moves beyond generic quality assurance check lists.

    Reviews overview

    2.517 ratings in total
    5
    5
    4
    2
    3
    0
    2
    0
    1
    10
    53%
    Rate salary as high or average
    41%
    Employees recommend this employer to friends

    What’s it like working at Infinity Support Philippines, Inc?

    AI summary of recent reviews

    Employees at Infinity Support Philippines, Inc. appreciate the friendly environment, particularly with managers and officers being supportive. The company offers a competitive package with performance bonuses, and employees receive their pay on time for work completed. However, there are some potential areas for improvement. Facilities and equipment could be upgraded, with some reviews mentioning old and slow computers. Employee benefits such as health insurance, leave policies, and food/drink provisions could be enhanced according to feedback. Additionally, there is feedback that management practices could be strengthened in certain areas.

    Recent reviews

    1.0
    HR manager
    Sep 2022
    Pasig City Metro Manila5 to 6 years in the role, former employee
    No HMO during Pandemic
    The good thingsNo HMO, They use tap water for drinking, No Shuttle service for employee in times in first hit of Pandemic. Poor Internet Connection, Only Contractual and after the contract finish they will reset all the incentives given from old ones
    The challengesNo help from management no free food no perks poor place , many cockroaches in the pantry , bad people
    4.0
    Technical & helpdesk support
    Feb 2021
    Pasig City Metro Manila3 to 4 years in the role, former employee
    My experience with this company is unforgettable as it was my first job.
    The good thingsThe culture within this group is unlike any other, just basing with my own experience. The bosses I would say are too attached to their staffs. There should still be a level of distinction between the employer and employee.
    The challengesAgain, based from my experience couple of years ago, job might not pay as much as the other call centers before. Maybe now they have improved this process and salary might now be competitive.
    1.0
    Operations Manager
    Nov 2020
    Antipolo City Rizal9 to 10 years in the role, former employee
    Worst Company i worked for
    The good thingsNo HMO, They use tap water for drinking, No Shuttle service for employee in times in first hit of Pandemic. Poor Internet Connection, Only Contractual and after the contract finish they will reset all the incentives given from old ones
    The challengesSame same , worst Management , No system , Political employees
    Ratings for Infinity Support Philippines, Inc are shared as-is from employees in line with our community guidelines
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