Infinity Support Philippines, Inc
Write a review
    Infinity Support Philippines, Inc
    (17 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Infinity Support Philippines, Inc

    2.517 ratings in total
    5
    5
    4
    2
    3
    0
    2
    0
    1
    10
    53%
    Rate salary as high or average
    41%
    Employees recommend this employer to friends
    Work/Life balance
    2.2(17 ratings)
    Career development
    2.4(17 ratings)
    Benefits & perks
    2.2(17 ratings)
    Management
    2.4(17 ratings)
    Working environment
    2.5(17 ratings)
    Ratings for Infinity Support Philippines, Inc are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
    Sort by
    most recent
    1.0
    HR manager
    Sep 2022
    Pasig City Metro Manila5 to 6 years in the role, former employee
    No HMO during Pandemic
    The good thingsNo HMO, They use tap water for drinking, No Shuttle service for employee in times in first hit of Pandemic. Poor Internet Connection, Only Contractual and after the contract finish they will reset all the incentives given from old ones
    The challengesNo help from management no free food no perks poor place , many cockroaches in the pantry , bad people
    4.0
    Technical & helpdesk support
    Feb 2021
    Pasig City Metro Manila3 to 4 years in the role, former employee
    My experience with this company is unforgettable as it was my first job.
    The good thingsThe culture within this group is unlike any other, just basing with my own experience. The bosses I would say are too attached to their staffs. There should still be a level of distinction between the employer and employee.
    The challengesAgain, based from my experience couple of years ago, job might not pay as much as the other call centers before. Maybe now they have improved this process and salary might now be competitive.
    1.0
    Operations Manager
    Nov 2020
    Antipolo City Rizal9 to 10 years in the role, former employee
    Worst Company i worked for
    The good thingsNo HMO, They use tap water for drinking, No Shuttle service for employee in times in first hit of Pandemic. Poor Internet Connection, Only Contractual and after the contract finish they will reset all the incentives given from old ones
    The challengesSame same , worst Management , No system , Political employees
    1.0
    tsr
    Jul 2020
    Antipolo Rizal Laguna1 to 2 years in the role, former employee
    No health card (pandemic)
    The good thingsNo Good things here in company
    The challengesno vendo machine, water is not purified they use tap water computer unit of agents are old and slow no health card even the situation now (pandemic)
    5.0
    Technical & helpdesk support
    Jun 2020
    3 to 4 years in the role, former employee
    Extraordinary experience. You will learn more in this company.
    The good thingsFriendly environment specially to the officers in charge. I'm very greatful working with them. More powers!
    The challengesThe vendo machine at maintenace. 😂
    1.0
    Csr
    Mar 2020
    5 to 6 years in the role, former employee
    No calamity loan the force agents to work even there is an emergency situation
    The good thingsNothing is good in the company
    The challengesAgent force to work even there is a emergency in covid19 poor management no pay no work,less benefits
    1.0
    CSR
    Mar 2020
    5 to 6 years in the role, former employee
    Bad attitude of co workers , Poor Benefits
    The good thingsNone is good in this company
    The challengesNothing challenge routinaly,poor benefits specially Sl Vl conversion will took over 2 years to convert your credits
    1.0
    Csr
    Feb 2020
    3 to 4 years in the role, former employee
    Crab Mentality
    The good thingsNone good things happen here
    The challengesNo,poor management,dirty environments,dirty pantry many cockroaches
    1.0
    Team leader supervisor
    Feb 2020
    5 to 6 years in the role, former employee
    Dirty company
    The good thingsNo good things on this company
    The challengesNo challenges at work poor management,poor training facilities,old and slow computers
    1.0
    CSR
    Feb 2020
    3 to 4 years in the role, former employee
    No Salary increase
    The good thingsNo vacation leave conversion,dirty pantry,dirty environment,lazy maintenance
    The challengesNothing challenge, daily routine work task,nothing new
    5.0
    CSR
    Sep 2019
    3 to 4 years in the role, current employee
    Boss and Staff are Friendly
    The good thingsI've been in this company for more than a Year now and I can say that it's one of the good company that I've been so far. Salary is on time.. no dispute. You will get what you've worked for. Staffs are friendly.
    The challengesThe working environment is a bit lonely because of a few agent. Maybe because they are all at night shift and I'm in morning shift. hehe
    1 person found this helpful
    5.0
    Finance and accounting specialist
    Sep 2019
    5 to 6 years in the role, former employee
    Open Door Policy is what sets Infinity Support apart from other BPO companies I've worked with
    The good thingsThe employees feel more comfortable with voicing their ideas since it implies that you are more than willing to hear them. This type of policy can also encourage your employees to voice concerns they may have. Plus competitive package and performance bonuses
    The challengesActivities and out-door fun that promotes employee engagement. Though they have weekly and monthly performance awarding, it is still best to unwind with your colleagues in an out-of-town adventure or probably just anywhere outside office.
    1 person found this helpful
    5.0
    IT manager
    Jul 2019
    Great!
    The good thingsGreat Company all equipments are updated , good work life balance , all co employee are well verse
    The challengesYou will develop your skill set
    1 person found this helpful
    1.0
    Trainee
    Mar 2019
    the only good thing is that you get paid
    The good thingsthe only good thing is that you get paid
    The challengesnot good management, old and worn out equipments, dont have a good system, no work and life balance
    3 people found this helpful
    1.0
    csr
    Mar 2019
    Less than 1 year in the role, former employee
    no last break.. you need to shoulder your pre employment medical exam and give 100 for the atm
    The good thingsthe people are okay but policies arent
    The challengesno last break.. you need to shoulder your pre employment medical exam and give 100 for the atm
    2 people found this helpful
    5.0
    OUTBOUND SALES REPRESENTATIVE
    Feb 2017
    AWSOME AND FANTASTIC
    The good thingsSTATE OF THE ART FACILITIES AND CONVENENT
    The challengesFULL FILLING AND GREAT OPPORTUNITIES
    1 person found this helpful
    4.0
    tech support engineer
    Jun 2015
    3 to 4 years in the role, former employee
    starter
    The good thingsGood company and the best company where u can start with as an entry level.They will provide you all of the best things you will need in the future which will serve as your stepping stone.
    The challengesDifferent persons and different moods will challenge you everyday in giving technical and non technical support at the same time
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Antipolo City RizalPasig City Metro ManilaRizal Laguna