(13 reviews)

Company Profile

Company overview

Industry

Business Support Services

Company size

51-100

Primary location

6F Philcom Bldg 8755 Paseo de Roxas St. Salcedo Village Makati City

Incoho is a leading Chicago-based company focusing on accounts receivable management, customer service, and back-office support. Our client roster includes international banks, telecommunications and energy companies, and other global organizations.Product & ServicesIncoho Inc. is a business process outsourcing company that focuses on providing back-office support services to businesses around the world. Their services are delivered through a team of highly skilled professionals based in the Philippines. They specialize in providing a wide range of services such as data entry, accounting and bookkeeping, customer service, and administrative support. They offer cost-effective solutions that are tailored to the specific needs of their clients. With their flexible and scalable services, they help businesses of all sizes to streamline their operations and increase efficiency. They aim to provide their clients with the support they need to grow their businesses and achieve their goals.

Reviews overview

4.813 ratings in total

5

11

4

1

3

1

2

0

1

0

77%

Rate salary as high or average

92%

Employees recommend this employer to friends

What’s it like working at Incoho Philippines, Inc.?

AI summary of recent reviews

Employees consistently praise the management team at Incoho Philippines, Inc. for being considerate, supportive, and genuinely caring about their staff. Colleagues are friendly and professional, creating a warm, family-like atmosphere that contributes to high employee loyalty. The company promotes excellent work/life balance through hybrid and remote work arrangements, and staff appreciate the straightforward policies and opportunities to learn and develop new skills in a supportive environment.

However, there are some potential challenges to consider. Career growth opportunities may be somewhat limited due to the company's size, and some employees find night shift work demanding. Meeting daily quotas requires strong typing skills and effective communication with team leaders, though support is available. Additionally, there is room for expansion of facilities as the company continues to grow.

Recent reviews

5.0

Office Staff

May 2026

Manila City Metro ManilaLess than 1 year in the role, former employee

Data Encoder its my experience

The good thingsI enjoy to the serve to one another.

The challengesI want to improve my typing skills.

4.0

Data Encoder

Nov 2024

Makati City Metro ManilaLess than 1 year in the role, former employee

As a fresh graduate, I had a good experience working in a work-from-home setup. Although there were no additional benefits, I wish the contract duration could have been extended to 6 months instead of 3, as I had already familiarized myself with the work. Nonetheless, I am grateful to the company for the opportunity, which led me to better offers after gaining experience with them.

The good thingsI had a great experience working with my team leaders, who provided excellent guidance to help me complete my tasks efficiently each day. As a fresh graduate, I also appreciated the HR team's support that they were always accommodating and willing to explain and assist me, even after my contract ended.

The challengesOne of the challenges was meeting daily quotas, but I managed it well due to my strong typing skills. The key is effective communication as well with TLs, especially if you're struggling to meet targets there willing to help you just inform them though as everyone has different perspectives and work ethics its up to you.

5.0

Call Centre Role

Mar 2024

Makati City Metro ManilaLess than 1 year in the role, former employee

Small but happy organization and management have so much trust in their employees.

The good thingsIt's a hybrid! It's a small BPO company with great potential. The employees here are very friendly and loyal, which explains why most of them have stayed for over 10-15 years, uncommon in a BPO sector.

The challengesI want to be a full-time employee, but there is no vacancy yet. I have to wait until they hire me back as a full-time staff.

Ratings for Incoho Philippines, Inc. are shared as-is from employees in line with our community guidelines

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