Genpact offers several positive aspects that employees value, including a flexible work-from-home setup and supportive management that creates an encouraging work environment. The company provides comprehensive training programs that are particularly beneficial for new hires, and maintains a workplace culture characterised by friendly colleagues and a supportive atmosphere. Many employees appreciate the company's approach to employee development and the accessible nature of leadership.
However, there are areas where employees suggest room for improvement. These include concerns about compensation levels, particularly for entry-level positions, and challenges related to workload management during peak periods. Some employees also note difficulties with schedule management and shift flexibility, while others mention that career progression opportunities might be limited in certain departments or smaller accounts.