Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    End‑to‑end outsourcing expertise, Strong client trust + scale, Proven track record, Employee growth & development

    Company size

    1,001-5,000

    Primary location

    Business Solutions Center, Ortigas Extension, Meralco Avenue, Pasig City, Metro Manila, Philippines
    Customer Frontline Solutions is the top companies' preferred provider of outsourced tellering, frontline customer services and customer solutions in the Philippines.Founded in January 2008, Customer Frontline Solutions is a subsidiary of Bayad Center under Meralco, under the MVP Group. CFS continues to expand its client base with a proven track record of providing “worry-free solutions”.CFS is a total customer solutions provider – helping companies focus on their core businesses. From 200 frontliners, CFS now has over 1,000 employees deployed in clients' sites, nationwide.

    Jobs at Customer Frontline Solutions

    Based on your search activity

    at Customer Frontline Solutions, Inc
    Pasig City, Metro Manila
    Coordinates training programs by managing participants, logistics, classroom operations, documentation, reports, inventories, and training evaluations
    Coordinates training programs by managing participants, logistics, classroom operations, documentation, reports, inventories, and training evaluations
    classification: Human Resources & RecruitmentHuman Resources & Recruitment
    14d ago
    14d ago

    at Customer Frontline Solutions, Inc
    Pasig City, Metro Manila
    Handles AP/AR transactions, validates documents, ensures accurate billing and accruals, maintains asset schedules, and supports closing, audit. Tasks.
    Handles AP/AR transactions, validates documents, ensures accurate billing and accruals, maintains asset schedules, and supports closing, audit. Tasks.
    classification: AccountingAccounting
    15d ago
    15d ago

    Our mission statement

    CLIENTS​- Create Happy CustomersINDUSTRY​​- Game Changer in Customer Service​​EMPLOYEES​​- Career & Personal Growth + Happy WorkplacePROVIDERS​​ - Win-Win PartnershipsCOUNTRY​​ - Generate Jobs and Contribute to Economy​​PLANET​ - Sustainable Practices​Our vision is to be the face of service creating happy customers for businesses and enriching Filipino lives by providing meaningful jobs.

    Gallery photos

    Reviews overview

    3.856 ratings in total
    5
    22
    4
    14
    3
    13
    2
    3
    1
    4
    68%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends

    What’s it like working at Customer Frontline Solutions?

    AI summary of recent reviews

    Customer Frontline Solutions offers a positive work environment where employees appreciate their friendly colleagues and the strong sense of teamwork. Staff members value the reliable salary payments and the opportunities to learn and develop through their daily work experiences and training programmes.

    However, employees face some challenges in their roles, particularly when managing interactions with demanding customers, which requires significant patience. Some staff members note that work-life balance can be challenging due to scheduling requirements, and there are opportunities to improve HR communication regarding employee queries and requests.

    Recent reviews

    2.0
    Inventory Officer
    Aug 2025
    Quezon City Metro Manila5 to 6 years in the role, former employee
    Great experience for fresh graduates but not recommended for tenurity
    The good thingsThe client treated us like we are part of the organic team even though we are hired under agency
    The challengesLack of manpower. I managed to be the only teller on the branch were I was assigned No work life balance. Even on your rest day, they will call you to report on work if they can find a reliever Power tripping superiors.
    4.0
    Customer Service Specialist
    Nov 2023
    Pasay City Metro Manila1 to 2 years in the role, former employee
    im gladly to be part of this company
    The good thingswell compensated and friendly workmates
    The challengeschallenges are in work i think none because all in the work can learn
    5.0
    Teller
    Aug 2023
    Marikina City Metro Manila3 to 4 years in the role, former employee
    Good to work i have full time job here
    The good thingsGood management and salary never delay
    The challengeshandling irate customer
    Ratings for Customer Frontline Solutions are shared as-is from employees in line with our community guidelines
    Find out more about working at Customer Frontline Solutions. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.