Crawford and Company
    (27 reviews)

    Company Profile

    Company overview

    Industry

    Insurance

    Company size

    101-1,000

    Primary location

    247 McKinley Bldg 7th Avenue corner 24th Street, Bonifacio Global City, Taguig City
    Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities.Jim Crawford, an insurance claims manager, founded Crawford & Company in 1941 with the idea that an independent claims adjusting firm could provide insurers with a cost effective and efficient alternative to in-house adjusters. From his initial goal of providing timely, quality service to every client, Crawford has grown from a small regional operation to the world’s largest independent provider of claims management and related solutions to the risk management and insurance industry, with a global network of more than 700 locations in 63 countries.

    Gallery photos

    Reviews overview

    3.427 ratings in total
    5
    8
    4
    3
    3
    10
    2
    4
    1
    2
    92%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends

    What’s it like working at Crawford and Company?

    AI summary of recent reviews

    Crawford and Company is praised for its training and development opportunities, potential for career growth, competitive compensation and benefits, and friendly, supportive work environment. However, some employees have experienced challenges with work-life balance due to long hours and overtime expectations. There are also concerns about certain management decisions, such as frequent reorganisations and changes in processes or direction. Additionally, employees have noted issues with technology and infrastructure, including slow or unreliable applications and tools. While opportunities for advancement exist, some employees have found career progression paths to be unclear or vague at times.

    Recent reviews

    4.0
    Operations
    May 2024
    Iloilo City Iloilo3 to 4 years in the role, former employee
    Pretty good experience
    The good thingsGood working experience
    The challengesWork/life balance, overtimes, employee management
    5.0
    Graphic design
    May 2023
    Las Pinas City Metro Manila1 to 2 years in the role, former employee
    Great onshore leaders, and team lead.
    The good thingsEmployee friendly, training, and leadership.
    The challengesSalary, and direction of career might be vague at times.
    3.0
    IT
    Mar 2023
    Iloilo City Iloilo5 to 6 years in the role, current employee
    Regression over the years.
    The good thingsFriendly colleagues locally and internationally and good lower to middle management managers(people-focused). Good benefits and average to above average salary if you are in Taguig. The decisions made by leadership made sense to me in the early years.
    The challengesThe constant (reorganization of IT administration and operational processes every year) changes made no sense; it also felt like they planned obsolescence for employees in the long run. The regression from working solutions to wrong proposals and decisions that even executive leadership managers quit knowing where their careers might end up to save themselves.
    Ratings for Crawford and Company are shared as-is from employees in line with our community guidelines
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