Arch Global Services
    (15 reviews)

    Company Profile

    Company overview

    Industry

    Insurance

    Company size

    101-1,000

    Primary location

    6th, 9th, 21st, 22nd Floor Three Cyberpod Centris - North Tower EDSA cor Quezon Ave, Quezon City 1100, Philippines
    Arch Global Services (Philippines) Inc. (AGSI) is a subsidiary of Arch Capital Group, a Bermuda public limited liability company, writes insurance, reinsurance and mortgage insurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe, Australia and South Africa, with a focus on specialty lines.AGSI is a subsidiary of Arch Capital Group Ltd. (AGCL). AGSI provides operational services and support to all entities within the global Arch enterprise. AGSI is committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.We provide direct support across the global Arch enterprise in US, Canada, Bermuda, Europe, South Africa, Australia, Hong Kong and Germany. AGSI offers career opportunities in areas including: Accounting, Actuarial Science, Claims, Cat Modeling, Finance, IT (Engineering, Development, Quality Assurance, Application/Systems Support, Data Warehousing), Legal and Underwriting Support. Our team operates out of locations in Quezon City and Cebu.

    Jobs at Arch Global Services

    Based on your search activity

    at Arch Global Services
    Bonifacio Global City, Metro Manila
    The Business Systems Analyst is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture...
    The Business Systems Analyst is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture...
    classification: Information & Communication TechnologyInformation & Communication Technology
    2d ago
    2d ago
    The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance...
    The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance...
    classification: Administration & Office SupportAdministration & Office Support
    26d ago
    26d ago

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    Reviews overview

    4.515 ratings in total
    5
    11
    4
    2
    3
    1
    2
    1
    1
    0
    93%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends

    What’s it like working at Arch Global Services?

    AI summary of recent reviews

    Arch Global Services offers several positive aspects that employees consistently highlight. The company provides excellent work-life balance with reasonable hours and minimal overtime requirements. Compensation packages are competitive, including 13th month pay and additional perks. The work environment is characterised by professional and friendly colleagues, and the company offers flexible work arrangements including hybrid options.

    However, employees have noted some areas for improvement. Career advancement opportunities can be limited with slow progression paths, and there is a lack of formal training programmes, particularly for technical roles and new graduates. Additionally, many positions require night shift work, which can require adjustment for some employees.

    Recent reviews

    2.0
    Employee
    Mar 2026
    Taguig City Metro Manila2 to 3 years in the role, current employee
    It's okay company but not flexible and management issues
    The good thingshybrid work setup and the standard 13th month pay
    The challengesThe company placed me in a role where the onshore team did not appear to have a genuine need for the position. I felt undervalued and experienced unfair treatment. In addition, the manager seemed indifferent to these issues and showed clear preferential treatment toward certain team members. Additionally, the leave approval process was very strict, and it is difficult to file for and obtain time off. Whenever a leave request was submitted, the company immediately began searching for replacement applicants. There are times that the payment is insufficient
    4.0
    Software Engineer
    Mar 2025
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Not for early career developers who want rapid growth
    The good thingsWork life balance, polite and very professional co-workers
    The challengesNo room for growth. If you are a dev not in GSO IT (python developer, DEs), your opinions do not matter, your tickets are ignored by IT, and you are treated like a non-tech personnel for your tech stack. You're also not allowed to re-tool since no training is given.
    5.0
    Junior Financial Analyst
    Feb 2025
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Well, I could say that so far, Arch is the best employer I’ve ever had. If you are looking for a company that really gives importance to work-life balance, then this is the right place to be. Also, the work environment here is very positive and happy.
    The good thingsArch really practice a work-life balance. I was never required to work during weekends and haven’t experienced to work overtime for more than 2 hours. Plus, workload is very light.
    The challengesTo be honest, I haven’t had a bad experience here.
    Ratings for Arch Global Services are shared as-is from employees in line with our community guidelines
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