BOSCH SERVICE SOLUTIONS, INC.Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services.By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That’s why we decided to change our name to Bosch Service Solutions as of September 1, 2014.We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.Our competenciesWe are a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services. In addition, we develop, implement, and operate new and innovative business models in cooperation with our clients.Our unique competence profile360° solution know-howBosch global network of 40,000 engineersMore than 10,000 IT experts worldwide60 business consultants (process redesign, user experience management, business modeling)Powerful implementationGlobal network of communication, monitoring, trust, and data centersBosch quality standards and quality gates in project managementHighest security and data protection standardsOperational excellence5,000 highly skilled and committed communication and monitoring agents handling over 90 million transactions per yearCapability management and continuous trainingState-of-the-art workforce management
BOSCH SERVICE SOLUTIONS, INC.Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services.By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That’s why we decided to change our name to Bosch Service Solutions as of September 1, 2014.We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.Our competenciesWe are a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services. In addition, we develop, implement, and operate new and innovative business models in cooperation with our clients.Our unique competence profile360° solution know-howBosch global network of 40,000 engineersMore than 10,000 IT experts worldwide60 business consultants (process redesign, user experience management, business modeling)Powerful implementationGlobal network of communication, monitoring, trust, and data centersBosch quality standards and quality gates in project managementHighest security and data protection standardsOperational excellence5,000 highly skilled and committed communication and monitoring agents handling over 90 million transactions per yearCapability management and continuous trainingState-of-the-art workforce management
BOSCH SERVICE SOLUTIONS, INC.Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services.By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That’s why we decided to change our name to Bosch Service Solutions as of September 1, 2014.We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.Our competenciesWe are a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services. In addition, we develop, implement, and operate new and innovative business models in cooperation with our clients.Our unique competence profile360° solution know-howBosch global network of 40,000 engineersMore than 10,000 IT experts worldwide60 business consultants (process redesign, user experience management, business modeling)Powerful implementationGlobal network of communication, monitoring, trust, and data centersBosch quality standards and quality gates in project managementHighest security and data protection standardsOperational excellence5,000 highly skilled and committed communication and monitoring agents handling over 90 million transactions per yearCapability management and continuous trainingState-of-the-art workforce management