Company Profile

Company overview

Website

Admerex Solutions

Company size

1,001-5,000

Primary location

Multiple Sites; (ALPHA) 107 L.P. Leviste Street, Makati, 1630 Metro Manila; (ASTRA) 107 L.P. Leviste Street, Makati, 1630 Metro Manila; (ALTO) 6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila; (ARIS) 2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, 6000 Cebu; (ATLAS) AS Fortuna Street Bakilid Mandaue City

Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.In October 2020, Admerex joined and became a Support Services Group Company – a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America – and has been designated as its Regional Headquarters in the Asia-Pacific.Our PH Sites:Mandue City (Atlas Site)FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, CebuCebu City (Aris Site)2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, CebuMakati City (Alpha Site)The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro ManilaMandaluyong City (Astra Site)G/F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro ManilaMandaluyong City (Alto Site)6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro ManilaMandaluyong City (Estancia Site)5th Flr., Estancia North Wing Capitol Commons, Meralco Ave, Pasig, 1605 Metro ManilaCebu (ATLAS Site)9F Skyrise Bldg., Cebu Business Park, Samar Loop

Gallery photos

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Reviews overview

3.928 ratings in total

5

12

4

8

3

2

1

3

54%

Rate salary as high or average

79%

Employees recommend this employer to friends

What’s it like working at Admerex Solutions?

AI summary of recent reviews

Employees at Admerex Solutions appreciated the friendly colleagues and good work environment, which included a neat workplace and fun activities. Some reviewers felt they gained valuable work experience and new knowledge while working there.

However, there were concerns raised about the compensation not being commensurate with experience or sufficient to meet employees' needs. Dealing with difficult or irate clients was noted as a challenge, particularly in customer-facing roles. There were also some concerns about poor management practices, such as lack of opportunities for advancement and constantly changing processes.

Recent reviews

2.0

Support Specialist

May 2022

The work environment is good, it's just the compensation that's not competitive.

The good thingsAs a support specialist, you get to keep in touch directly to the off shore clients.

The challengesThe employees are not well compensated according to their years of experience in the BPO industry.

5.0

CredIT and collection specialist

Feb 2022

Cebu City Cebu1 to 2 years in the role, former employee

I LEARNT A LOT FROM THEM

The good thingsTHEY HIRED ME BECAUSE I AM GOOD AT WORK EVEN NOT ON INTERVIEW.

The challengesIT IS NORMAL TO HAVE TOXIC WORKMATES YET YOU CAN EXILE BY DOING YOUR BEST.

5.0

Collection specialist

Jan 2022

Manila City Metro Manila3 to 4 years in the role, current employee

Small salary. Stress at work

The good thingsWork experience. Good officemate. Good environment

The challengesLow salary. Stress of work. Not level on salary.

Ratings for Admerex Solutions are shared as-is from employees in line with our community guidelines

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