Receptionist
Provide customer service at the front desk.
Job opportunities
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Jobs in Jobstreet right nowJob growth
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In the last yearSalary
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Typical monthly salaryJob satisfaction
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Job opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearJob satisfaction
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On this page
- What's it like to be a Receptionist?
- How to become a Receptionist
- Latest Receptionist jobs
- Top skills and experience for Receptionists
- Receptionist role reviews
What's it like to be a Receptionist?
Receptionists work in the service industry. They open and close an establishment for customers and guests, ensuring that their inquiries, needs, and requests are addressed. They handle customer care for clients and guests in establishments in the hospitality, transport, storage and communication, real estate, business, community and personal service industries.
Tasks and duties
- Welcoming and assisting guests, visitors, or customers.
- Answering calls and inquiries.
- Setting appointments for clients or making and confirming reservations.
- Transmitting and receiving messages.
- Presenting bill statements and collecting payments.
- Receiving mail and packages and distributing these.
- Handling guest and client requests or complaints.
How to become a Receptionist
Most Receptionists have a bachelor degree in hotel and restaurant management or tourism. You may also complete any college degree and then take a vocational course in front office services.
- Complete a bachelor degree in hotel and restaurant management or tourism which includes courses in hospitality and service.
- Alternatively, complete the Technical and Education Skills Development (TESDA) vocational course Front Office Services NCII (Tesda) which runs for 442 hours or 2 years. Then successfully pass the Assessment and Certification Exam, National Certificate – Level II (NCII).
- Gain at least a year of experience in administrative work. Computer and telephone skills are required.
- Apply for Receptionist jobs in hotels and restaurants, transport or storage services, communication, real estate, or business services.
- With experience, you can move up to Supervisor.
- Successful Receptionists can also be promoted to Executive Secretary or Administrative Assistant.
Compare your salary
Find out how your salary compares with the average salary for Receptionists.Latest Receptionist jobs on Jobstreet
Be one of the first to discover these recently listed jobs, or browse all Receptionist jobs on Jobstreet right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Receptionist employers on Jobstreet are looking for job seekers with expertise in the following areas. Reception
Call Taking
Neat Personal Presentation
Customer Service
Appointment Setting
Fax Machines
Phone Etiquette
Multitasking
Photocopying
Communication Skills
Front of House
Confidence
Hospitality
Microsoft Office
Administrative Support
Office Technology
Cash Register Operation
Organised
Sorting
Tourism
Source: Jobstreet job ads and Jobstreet Profile data
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Latest Receptionist reviews
Jun 2023
Being a Receptionist is an easy and challenging role.
Reviewer's QualificationUndergraduate Certificate of Education Studies
ExperienceLess than a year
Organisation sizeMedium (20-199 employees)
SpecialisationAdministration & Office Support
The good thingsIf you enjoy communicating with other departments and helping provide assistance, you are a perfect candidate for being a Receptionist. The people that you will assist have a lot of inquiries and once...
The challengesThere are a few clients that might be rude when asking questions however this will be on a rare occasion. This might be difficult at first. The best way to deal with this is to be knowledgeable in you...
Read more
Jun 2023
Welcoming the clients
Reviewer's QualificationCertificate I in Hospitality
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationSales
The good thingsWelcome the guest or clients while offering a cup of tea caring the clients and assess
The challengesIf the clients is getting angry because the staff is have a costumer already but it's ok I handle it and assist
Read more
Source: Jobstreet role reviews
Jobstreet has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.Jobstreet collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through ph.jobstreet.com
