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Listed twenty one days ago

Analyst Lead, Incident / Problem Management - JR0306823

at FIS Global

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • A competitive salary and benefits.
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • A competitive salary and benefits.
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
Serves as a subject matter expert in incident and problem management, leading complex cases and advising on process optimization.
Serves as a subject matter expert in incident and problem management, leading complex cases and advising on process optimization.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
21d ago
21d ago
Listed twenty hours ago

Sr Major Incident and Problem Coordinator - Multiple Locations

at Optum, a UnitedHealth Group Company
Be an early applicant

This is a Full time job

Makati City, Metro Manila(Hybrid)
As a Sr. Major Incident & Problem Coordinator, you will join the ETIPS - CIOP Dedicated Operations for Clinical eXperience (DocX) team supporting...
As a Sr. Major Incident & Problem Coordinator, you will join the ETIPS - CIOP Dedicated Operations for Clinical eXperience (DocX) team supporting...
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
20h ago
20h ago
Listed fourteen days ago

Problem Manager – ITIL Expertise Required

at Private Advertiser

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Opportunity for career growth
  • Highly competitive and flexible package salary
  • HMO Benefits since Day 1 (including up to 3 dependents)
  • Opportunity for career growth
  • Highly competitive and flexible package salary
  • HMO Benefits since Day 1 (including up to 3 dependents)
Problem management identifies and manages problems using preventative methods and identifying underlying causes to help prevent future issues.
Problem management identifies and manages problems using preventative methods and identifying underlying causes to help prevent future issues.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed one day ago

IT Service Incident Manager

at Institutional Shareholder Services Philippines Inc.

This is a Full time job

Makati City, Metro Manila(Hybrid)
The IT Service Incident Manager is accountable for the coordination, control, and governance of major and critical IT incidents.
The IT Service Incident Manager is accountable for the coordination, control, and governance of major and critical IT incidents.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed twenty eight days ago

FMCG Service Delivery Manager

at Capgemini Philippines Corp.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
₱220,000 – ₱300,000 per month
Your dreams, our goal. Make it real with Capgemini!
Your dreams, our goal. Make it real with Capgemini!
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
28d ago•Expiring
28d ago•Expiring
Listed one hour ago

Team Lead, Accounts Receivable/Collections (Customer Issue Resolution)

at 3M GLOBAL SERVICE CENTER PHILIPPINES

This is a Full time job

Bonifacio Global City, Metro Manila(Hybrid)
  • Work life balance
  • Great Place To Work
  • Hybrid Work Setup
  • Work life balance
  • Great Place To Work
  • Hybrid Work Setup
Supervises CIR teams, resolves disputes, drives performance, leads projects, and improves customer experience through cross-functional teamwork.
Supervises CIR teams, resolves disputes, drives performance, leads projects, and improves customer experience through cross-functional teamwork.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
1h ago
Listed one day ago

Incident Manager

at Vertere Global Solutions, Inc.

This is a Full time job

Alabang, Metro Manila(Hybrid)
Possesses strong attention to detail, leadership, problem solving and analytical skills in Incident, Problem and Change Management and IT Operations
Possesses strong attention to detail, leadership, problem solving and analytical skills in Incident, Problem and Change Management and IT Operations
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed two days ago

Lead Service Manager

at Simcorp Philippines, Inc.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • An attractive salary, bonus scheme
  • we provide a good work-life balance
  • flexible working hours and a hybrid workplace model
  • An attractive salary, bonus scheme
  • we provide a good work-life balance
  • flexible working hours and a hybrid workplace model
The Service Manager is responsible for managing assigned ITIL practices (Incident, Request, Change, Problem, Knowledge, Service Level) across Group IT
The Service Manager is responsible for managing assigned ITIL practices (Incident, Request, Change, Problem, Knowledge, Service Level) across Group IT
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twelve days ago

Service Management Senior Specialist

at Starbucks Philippines
Urgently hiring

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • A progressive compensation and benefits package
  • Comprehensive health care coverage and employee perks and benefits
  • Hybrid Work Set-up in Makati City
  • A progressive compensation and benefits package
  • Comprehensive health care coverage and employee perks and benefits
  • Hybrid Work Set-up in Makati City
Lead ITSM excellence at Starbucks PH—optimize incidents, changes, and governance using ITIL to deliver reliable, customer-driven IT services
Lead ITSM excellence at Starbucks PH—optimize incidents, changes, and governance using ITIL to deliver reliable, customer-driven IT services
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed nine days ago

Incident/Change/Problem Manager

at NYGC Services, Inc.

This is a Full time job

Alabang, Metro Manila(Hybrid)
₱50,000 – ₱75,000 per month
We are hiring for Incident Manager role for Alabang Muntinlupa-Hybrid/3x a week RTO
We are hiring for Incident Manager role for Alabang Muntinlupa-Hybrid/3x a week RTO
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed ten hours ago

Service Delivery Manager

at Flat Planet Philippines , Inc.

This is a Full time job

Makati City, Metro Manila(Hybrid)
Deliver Exceptional Service. Inspire High-Performing Teams.
Deliver Exceptional Service. Inspire High-Performing Teams.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
10h ago
10h ago
Listed one day ago

IT Operations Analyst II (Incident Management) Pasay

at Conduent

This is a Full time job

Pasay City, Metro Manila(Hybrid)
Responsibilities:• Coordinates and drives Restoration of Service for Major Incident events.• Coordinating a large Cross Functional Team• Conducts...
Responsibilities:• Coordinates and drives Restoration of Service for Major Incident events.• Coordinating a large Cross Functional Team• Conducts...
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed one day ago

Project Manager (BPO)

at Carelon Global Solutions

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty two hours ago

Project Manager

at FARBEN INFORMATION (SINGAPORE) PTE. LTD.

This is a Contract/Temp job

Ortigas, Metro Manila(Hybrid)
₱118,000 – ₱150,000 per month
  • High-visibility programme with direct executive stakeholder exposure.
  • Flexible hybrid setup with competitive compensation package.
  • Lead a critical tech resilience transformation from end to end
  • High-visibility programme with direct executive stakeholder exposure.
  • Flexible hybrid setup with competitive compensation package.
  • Lead a critical tech resilience transformation from end to end
Drive enterprise tech resilience transformation at scale. A high-impact PM opportunity with executive exposure in a fast-growing Asian organization.
Drive enterprise tech resilience transformation at scale. A high-impact PM opportunity with executive exposure in a fast-growing Asian organization.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
22h ago
22h ago
Listed twenty two hours ago

Emerging Tech Operations Lead

at EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

This is a Full time job

Taguig City, Metro Manila(Hybrid)
The Emerging Relationships Manager is responsible for enabling, shaping, and operationalizing new and early‑stage ecosystem and alliance relationships
The Emerging Relationships Manager is responsible for enabling, shaping, and operationalizing new and early‑stage ecosystem and alliance relationships
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
22h ago
22h ago
Listed one hour ago

MIS Team Lead

at Trends Group, Inc.
Be an early applicant

This is a Full time job

Makati City, Metro Manila(Hybrid)
MIS L3 Team Lead oversees infrastructure services, handles escalations, ensures SLAs, leads teams, and drives continuous improvement.
MIS L3 Team Lead oversees infrastructure services, handles escalations, ensures SLAs, leads teams, and drives continuous improvement.
subClassification: Gardening & LandscapingGardening & Landscaping
classification: Trades & Services(Trades & Services)
1h ago
1h ago
Listed sixteen hours ago

Sr. Consultant, Technical Solutions (Payments)

at Visa Philippines Business Processing Center, Corp.

This is a Full time job

Pasay City, Metro Manila(Hybrid)
  • Leader in Digital Payments
  • Competitive Compensation and Benefits
  • Inclusive Corporate Culture
  • Leader in Digital Payments
  • Competitive Compensation and Benefits
  • Inclusive Corporate Culture
The Senior Consultant,  will lead the design, implementation and configuration of CyberSource solutions to merchants and acquirers.
The Senior Consultant,  will lead the design, implementation and configuration of CyberSource solutions to merchants and acquirers.
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
16h ago
16h ago
Listed twenty nine days ago

Service Desk Operations Manager | AU MSP, Dayshift

at First Focus Information Technology, Inc.

This is a Full time job

Ortigas, Metro Manila(Hybrid)
₱150,000 – ₱220,000 per month
  • Competitive Salary | Paid Training & Certification | MVP Award
  • 10 paid training days | Mentoring | Promote from within
  • Loyalty profit share | Referral bonus | HMO from Day 1 | 25 days AL
  • Competitive Salary | Paid Training & Certification | MVP Award
  • 10 paid training days | Mentoring | Promote from within
  • Loyalty profit share | Referral bonus | HMO from Day 1 | 25 days AL
Lead and scale IT support operations for MSP customers, combining technical expertise, client focus, and strong team leadership.
Lead and scale IT support operations for MSP customers, combining technical expertise, client focus, and strong team leadership.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
29d ago•Expiring
29d ago•Expiring
Listed one day ago

Change Management Manager (Prosci)

at Visa Philippines Business Processing Center, Corp.

This is a Full time job

Pasay City, Metro Manila(Hybrid)
Channel Strategy Consultant driving AI, process optimization, and ops efficiency to improve client satisfaction and outcomes.
Channel Strategy Consultant driving AI, process optimization, and ops efficiency to improve client satisfaction and outcomes.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed one day ago

Subject Matter Expert - Hybrid

at Loanworks Technologies

This is a Full time job

Ortigas, Metro Manila(Hybrid)
  • Lead & Influence Learning
  • Career Growth & Visibility
  • Specialized Industry Expertise
  • Lead & Influence Learning
  • Career Growth & Visibility
  • Specialized Industry Expertise
Opportunity to shape and influence team capability and performance Be part of a collaborative and high-performing team culture
Opportunity to shape and influence team capability and performance Be part of a collaborative and high-performing team culture
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed nine days ago

IT Delivery Lead

at CreditAccess Philippines Financing Company, Inc

This is a Full time job

Pasig City, Metro Manila(Hybrid)
  • Financial Inclusion and Social Contribution
  • Values Based
  • One of leading MI companies in Phils #3 after only 12 years of operations
  • Financial Inclusion and Social Contribution
  • Values Based
  • One of leading MI companies in Phils #3 after only 12 years of operations
Lead and manage IT projects, requests, and service delivery to ensure timely and effective technology solutions that support business objectives.
Lead and manage IT projects, requests, and service delivery to ensure timely and effective technology solutions that support business objectives.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed twenty five days ago

Senior Manager - Continuous Improvement

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE

This is a Full time job

Metro Manila(Hybrid)
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
25d ago•Expiring
Listed one day ago

Technical Support Billing Manager (O2C) - APAC Shift

at Ingram Micro Philippines BPO LLC

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • A worldwide leader in IT distribution and solutions,
  • Career growth opportunities with continuous learning, and internal mobility
  • Work-life balance
  • A worldwide leader in IT distribution and solutions,
  • Career growth opportunities with continuous learning, and internal mobility
  • Work-life balance
This is a newly created leadership role offering the opportunity to work with global teams and gain broad international exposure.
This is a newly created leadership role offering the opportunity to work with global teams and gain broad international exposure.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed one day ago

Sr. Project Manager (BPO)

at Carelon Global Solutions

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed nine hours ago

IOC Major Incident Manager

at Dexcom Philippines
Be an early applicant

This is a Full time job

Manila City, Metro Manila(Hybrid)
You will be part of the Integrated Operations Center (IOC), a high-impact organization responsible for ensuring the stability, availability, and...
You will be part of the Integrated Operations Center (IOC), a high-impact organization responsible for ensuring the stability, availability, and...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9h ago
9h ago
Listed twenty seven days ago

Team Leader

at Booth and Partners

This is a Full time job

Makati City, Metro Manila(Hybrid)
Monthly Gross Basic Salary
  • B Corp Certified Company
  • HMO from Day 1
  • Work From Home Opportunity
  • B Corp Certified Company
  • HMO from Day 1
  • Work From Home Opportunity
Apply now if your communication and interpersonal skills are exceptional!
Apply now if your communication and interpersonal skills are exceptional!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed eight days ago

Technical Account Manager

at Everise Philippines Ltd.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
Acts as the liaison between our clients and Everise IT, for the purpose of identifying technical issues and remediating them.
Acts as the liaison between our clients and Everise IT, for the purpose of identifying technical issues and remediating them.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
8d ago
8d ago
Listed five days ago

Tech Support Consultant

at Optum, a UnitedHealth Group Company

This is a Full time job

Metro Manila(Hybrid)
  • Competitive Total Rewards Package
  • Retirement Benefits
  • HMO Coverage from Day 1
  • Competitive Total Rewards Package
  • Retirement Benefits
  • HMO Coverage from Day 1
2+ years of experience in major incident coordination and service restoration
2+ years of experience in major incident coordination and service restoration
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed twenty three hours ago

Process Excellence & Transformation Manager for Insurance Account

at Cognizant Technology Solutions Philippines Inc.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
23h ago
Listed one day ago

ERP Support Specialist (NetSuite) | Up to PHP80K | Day | Hybrid | Project-Based

at Emapta

This is a Full time job

Mandaluyong City, Metro Manila(Hybrid)
Up to PHP80K + Day 1 HMO + Day Shift
  • Day 1 HMO coverage with free dependent
  • Day shift schedule
  • Unlimited upskilling through Emapta Academy courses
  • Day 1 HMO coverage with free dependent
  • Day shift schedule
  • Unlimited upskilling through Emapta Academy courses
Support ERP systems, solve user issues, and improve processes. Grow enterprise tech expertise with a global team.
Support ERP systems, solve user issues, and improve processes. Grow enterprise tech expertise with a global team.
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
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