TTEC
    (125 reviews)

    Company Profile

    Company overview

    Website

    Specialities

    free courses, certifications, learning modules

    Company size

    More than 10,000

    Primary location

    10F Five E-Com Center Blk18 H, Barangay76 NCR, Fourth District, Pasay City, NCR
    Who we are (values, mission, purpose)We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level.Our DNA At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.Our Purpose Deliver humanity to business.Our Vision Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

    Featured

    Welcome to TTEC life

    Gallery photos

    Reviews overview

    4.0125 ratings in total
    5
    52
    4
    42
    3
    15
    2
    10
    1
    6
    84%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends

    What’s it like working at TTEC?

    AI summary of recent reviews

    Employees at TTEC appreciate the transparent and supportive management, as well as the positive work environment that values employee-centric culture. Career growth opportunities are available for determined individuals, and the company offers good benefits such as HMO coverage, life insurance, and tuition reimbursement.

    However, there are some potential challenges, such as the inconvenient location for some employees, concerns about salary levels, particularly for entry-level positions, instances of heavy workloads or imbalanced workload distribution, and difficulties adapting to frequent changes in processes and procedures.

    Recent reviews

    4.0
    Yes
    Mar 2022
    1 to 2 years in the role, former employee
    Cook with Extensive Fine Dining Experience
    The good thingsOpen and Honest Communication. ... Cooperation, Support, and EmpowermentCompassion, Respect, and Understanding. ... Flexibility.
    The challengesUnclear Goals Lack of purpose DIFFERENT CAPABILITIES DIFFERENT PERSONALITIES There competition the other
    4.0
    IT technical support
    Mar 2022
    Quezon City Metro Manila
    Self-confidence and always pray to god.
    The good thingsI like to improve my knowledge and skill and to meet a new friends to help with things you need this campany.
    The challengesI don't want anyone who doesn't enjoy this campaign because there are many friends I can meet.
    1.0
    CSR
    Nov 2021
    Overworked and uncooperative departments
    The good thingsMy salary from my account was relatively high as compared to other accounts in the market.
    The challengesAll employees are overworked. The workload distribution is unfair. Some agents are taking in more workload than other agents. Disputes with other departments (i.e; HR) are exhaustingly hard to resolve. It would take a lot of time, patience, and effort before they resolve your disputes.
    Ratings for TTEC are shared as-is from employees in line with our community guidelines
    Find out more about working at TTEC. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.