TPG Telecom
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    TPG Telecom
    (94 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    TPG Telecom

    Industry

    Telecommunications & Internet Service Providers

    Company size

    1,001-5,000

    Primary location

    16F i-square bldg, Meralco Avenue, Ortigas Center, Pasig City, Philippines
    Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom Limited (ASX: TPG) is a publicly listed company in Australia and is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.Orchid Cybertech Services Inc. (registered name of our Philippines company) is a subsidiary of TPG Telecom Ltd. The company was established on June 1, 2005, situated in Central Business District of Ortigas.What makes TPG Telecom and OCSI great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.

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    Reviews overview

    3.594 ratings in total
    5
    29
    4
    26
    3
    17
    2
    10
    1
    12
    86%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends

    What’s it like working at TPG Telecom?

    AI summary of recent reviews

    TPG Telecom offers several positive aspects that employees value, including fixed dayshift schedules and hybrid work arrangements that promote work-life balance. The workplace culture is characterised by friendly colleagues and supportive team leaders, while the company provides competitive compensation including good base pay and comprehensive benefits. Employees also appreciate the thorough training programmes that cover both service and technical aspects of telecommunications.

    However, employees face some challenges, including complex and frequently changing work processes that can affect consistency. There are also concerns about limited salary progression without promotion, high workload with multiple responsibilities, and the impact of management changes on work dynamics and decision-making processes.

    Recent reviews

    4.0
    Technical support representative
    Aug 2025
    Ortigas Pasig City Metro Manila4 to 5 years in the role, former employee
    We have been treated fairly and it has been great working with the iinet team.
    The good thingsThis may only be true if you are profiled to iiNet tech (Subsidiary of TPG). Working here is has been a delight, SS, team leaders, heck even the OM are great to work with. Kind, and it feels people care for one another, we are friendly to newbies but we expect you to also do your work to learn the job. People are responsible and accountable and will feel that if you have any requests - granted they are reasonable, then your TL or even management can cater your request.
    The challengesWFH since the pandemic but now transitioning to more and more onsite. Integrity is paramount here. If you`re found to be manipulating stats or cheating in any way to avoid work. You`ll be gone, but still with due process. Offer is above average but years down the line there will be very minimal movement of your salary not unless you are promoted.
    2.0
    Helpdesk Support Role
    Oct 2024
    Pasig City Metro Manila5 to 6 years in the role, former employee
    don't apply here. it used to be great back in the day but now this company is very appalling.
    The good thingsit was excellent back in the day but now.....no comment
    The challengesthe management is so toxic KPIs are very hard to achieve and if you fail one of them, you will be enrolled in PSP. The process of the department i been to is very confusing and it changes like every week or so. There's no solid or standard process. i false mistake it's like ur gonna lose your job right away
    1.0
    Helpdesk support
    May 2023
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Not recommended for work
    The good thingsFine basic pay. Hybrid work
    The challengesTurned worse in the past year
    Ratings for TPG Telecom are shared as-is from employees in line with our community guidelines
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