Sun Life
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    Sun Life
    (171 reviews)
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    Company Reviews

    Working at Sun Life

    4.6171 ratings in total
    5
    122
    4
    36
    3
    7
    2
    3
    1
    3
    94%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(170 ratings)
    Career development
    4.3(170 ratings)
    Benefits & perks
    4.4(170 ratings)
    Management
    4.3(170 ratings)
    Working environment
    4.4(170 ratings)
    Diversity & equal opportunity
    4.5(8 ratings)
    Ratings for Sun Life are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 172 reviews sorted by most recent
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    5.0
    Senior Manager
    Aug 2025
    Taguig City Metro Manila9 to 10 years in the role, current employee
    You'll love the benefits and the culture would make you stay.
    The good thingsYou'll be amazed at the benefits they offer upon entry. The culture of the organization will make you stay.
    The challengesRed tape - too many approvals required sometimes even for the simplest things. Although I love the benefits, our HR sucks! I still love the company overall.. no company is perfect.
    5.0
    Financial Adviser
    Aug 2025
    Bonifacio Global City Taguig City Metro Manila4 to 5 years in the role, current employee
    Understanding client needs and budget
    The good thingsBenefits and work and life balance.
    The challengesNone. Overall - I love working with Sun Life.
    5.0
    Insurance Sales Agent
    Aug 2025
    San Mateo Rizal2 to 3 years in the role, current employee
    Sun Life provides extensive and flexible training for advisors, with the main challenge being to consistently meet sales targets through personal effort.
    The good thingsfree trainings and webinars
    The challengesmeeting sales target
    3.0
    Life Insurance Agent
    Jun 2025
    Tayabas City Quezon7 to 8 years in the role, current employee
    Challenging and fulfilling. Positive: 1. Noble/Fulfilling Job especially when I delivered the company's Promise 2. Flexible Time 3. Unlimited Income if Hardworking 4. Personal Growth 5. Recognition, Incentives and travels 6. Learnings and Challenges 7. Learn valuable lessons from the rejections and challenges Negative: 1. Rejections and Discouragement 2. Social Judgment/others assume, we are only after the sales/commission 3. Unstable Income if not motivated 4.Too much pressure if I can't make a sale 5. Clients who suddenly stop making payments.
    3.0
    Sales Service Associate
    Feb 2025
    Manila City Metro Manila5 to 6 years in the role, current employee
    A good company, but the position can be discouraging at times...
    The good thingsFlexible working hours, hybrid setup (gives us the freedom to choose our work schedules), provides good compensation and benefits.
    The challengesWorking as an SSA sometimes makes me feel belittled. Some advisors and branch managers treat you as their “personal secretary”. Additionally, other departments from the head office pass some of their job responsibilities to you, even the simplest tasks. There is no proper system in their processes.
    1.0
    Unit Secretary - Admin Staff
    Oct 2024
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Super stress with this work.
    The good thingsWorkmates are good. Facilities are good. I enjoyed working in the field meeting with different people.
    The challengesWorking as an admin staff or unit secretary, I get to experience having boss who always demand. My wage is below the minimum wage. No proper contract. I always have a hard time with the management.
    5.0
    Medical Claims Analyst
    Oct 2024
    Bonifacio Global City Taguig City Metro Manila9 to 10 years in the role, current employee
    Simply the Best.
    The good thingsAnnual incentive program. One of the BEST COMPANIES FOR ME.
    The challengesNight shift schedule. But, if you're used to it, that would be okay.
    5.0
    Financial Advisor for Insurance and Certified Investment Solicitor for Investment
    Jul 2024
    San Juan City Metro Manila5 to 6 years in the role, former employee
    Great work ethics and wonderful colleagues like an extended family.
    The good thingsVery professional in all departments.
    The challengesSales prospecting so basically getting new clients even if you have maximized referrals and networking within friends and relatives. Sometimes it is much easier to close deal with complete strangers as they are up for the financial knowledge that you are trying to impart and the planning for brighter future not only for themselves but also for their families.
    5.0
    Chat Support Representative
    Nov 2023
    Antipolo City RizalLess than 1 year in the role, current employee
    It's okay because I also experience
    The good thingsBeing able to learn new things & communicate with others.
    The challengesemails, chat supports & follow ups
    4.0
    Claims Associate
    Oct 2023
    Great company to work with.
    The good thingsThe people and my boss
    The challengesThe turn around time of checks to be release
    5.0
    Sales manager
    Sep 2023
    Makati City Metro Manila11 to 12 years in the role, former employee
    It will make you a millionaire
    The good thingsHelping people prepare there financial future
    The challengesDouble standard and politics
    5.0
    Client service executive
    Sep 2023
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    one of the best places to work, great benefits, healthy culture
    The good thingsbenefits and culture
    The challengesa little bit of pressure when it comes to metrices
    5.0
    Communications Specialist
    Sep 2023
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Culture is the reason you will stay.
    The good thingsI started out as a consultant and thought that I wouldn't stay here for long as I was just looking for something temporary at the time. Didn't take long for me to fall in love with the culture of the company. The synergy of the team and department I work with is superb. Work was output-based rather than time-based. Well-compensated even when I was a consultant, even more so now that I am a regular employee. The company does a good job of making you feel valued.
    The challengesThe only thing I can think of is that processes are very manual and paper-reliant still but digitalization is underway.
    5.0
    Area sales manager
    Aug 2023
    Bonifacio Global City Taguig City Metro Manila7 to 8 years in the role, former employee
    Great Company! From Management to Culture is excellent
    The good thingsThe culture is great! They really value their people and they are also generous in giving incentives and bonuses
    The challengesSales target other than that everything is great
    5.0
    I take charge of all elearning content.
    Aug 2023
    3 to 4 years in the role, current employee
    Sun Life is a great company to work for.
    The good thingsCompetitive pay and the management does have concern for employees.
    The challengesSlow internet at the Feliza office, but that may be solved by working from home. That's why I hope the company will no longer require employees to work at the office most days of the week.
    2 people found this helpful
    5.0
    Medical Underwriter
    Jul 2023
    Makati City Metro Manila1 to 2 years in the role, current employee
    My working experience was great.
    The good thingsWorking with good people.
    The challengesI think the only challenges is sometimes woking beyond hours
    5.0
    Financial advisor
    Jul 2023
    1 to 2 years in the role, former employee
    I had a good time working with my teammates.
    The good thingsExpect not only career growth but self development also. Don't waste or skip trainings provided by the company. It will be beneficial for you.
    The challengesCommission based. When you run out of prospective client you have to take leads from someone. You should go anywhere where there is prospect to talk to. And you should almost give the favor in order to win the clients.
    5.0
    Financial advisor
    Jul 2023
    Rizal Pakil Lagunacurrent employee
    Create both time and money
    The good thingsBonuses, travels and incentives are on top of your hard-earned monthly commission. Trainings are always provided and regularly held to sharpen our saw.
    The challengesYou are the boss of your own skills, and time. If you do not possess discipline, you may not be suited for the big-time opportunities. No regular salary- we rely on our own commission based on the results of our works. There are 0 sales months which sometimes saddens the journey.
    5.0
    Financial advisor
    Apr 2023
    Metro Manila1 to 2 years in the role, current employee
    Well rewarded efforts that has positive social impact.
    The good thingsWell rewarded efforts that has positive social impact. Generous environment
    The challengesIt works like a business, if you don't work you don't get all the amazing perks.
    3.0
    Financial advisor
    Mar 2023
    3 to 4 years in the role, former employee
    Good company and a lot of extra curricular activities. A lot of trainings required to be more knowledgeable and confident.
    The good thingsFlexible work from home job.
    The challengesMeeting the sales target.
    5.0
    Financial Advisor
    Dec 2022
    Makati City Metro Manila1 to 2 years in the role, current employee
    Great, Good company, pays well based performance.
    The good thingsProfessionalism, Continuously Learning, Friendly atmosphere.
    The challengesNo salary based on Commission only.
    5.0
    CCR
    Oct 2022
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Perfect company ever
    The good thingssalary benefits commissions 13th month pay 14th month pay opportunities environment admin events
    The challengesnone based on my experience as a CCR for 8 months
    4.0
    Financial advisor
    Oct 2022
    Cebu City Cebu1 to 2 years in the role, former employee
    Good source of income
    The good thingsManage your own time
    The challengesThe challenges about this company is you need to be come competetive and atleast you have to gain the "qouta" per month. But this company is really good.
    1 person found this helpful
    5.0
    Compliance specialist
    Aug 2022
    1 to 2 years in the role, former employee
    I consider Sunlife as Pro-employees
    The good thingsSLOCPI has one of the best Human Resources services. It takes care of its employees well.
    The challengesDealing with colleagues that have different personalities.
    5.0
    Supervisory/Managerial Position
    Jul 2022
    Quezon City Metro Manila3 to 4 years in the role, former employee
    100% Achiever and commited
    The good thingsI want to share my experiences, my knowlegde, sillks and my leadership skills and also to motivate people to achieve thier goals and target.
    The challengesSo far none I can easily adopt working environement, I am willing to be train.
    5.0
    Financial advisor
    Apr 2022
    Dagupan City Pangasinan1 to 2 years in the role, former employee
    With Sun Life of Canada PH I learned a lot that i can apply to myself.
    The good thingsI enjoyed meeting with clients and talks about their future plans. And offer them opportunities that will help them achieve their goals.
    The challengesI enjoyed learning more about Life insurance and investments that can help me to achieve my goals in the future.
    5.0
    Unit Manager
    Sep 2021
    Olongapo City Zambales9 to 10 years in the role, current employee
    I recruit, train and supervise a team of financial advisors to help them achieve their personal goals by providing sound financial advise to their clients.
    The good thingsThe flexibility of time allows me to pursue other passions in life and take care of myself and my family
    The challengesSince the job is sales related, there is a minimum production requirement to retain your license. This will be difficult if you are not doing your sales activities consistently.
    5.0
    Insurance agent
    Sep 2021
    1 to 2 years in the role, current employee
    Great compensation, and has an edge for being known for so long as a established company
    The good thingsBenefits, salary, perks of the events. continuous grow and development
    The challengesflexible time working
    2.0
    Lead
    Jul 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Good pay, low work quality
    The good thingsAbove average compensation
    The challenges1. Teams are understaffed, work life balance often suffers and so does work quality 2. IT Governance needs improvement, they only follow North America governance and there are a lot of improvements needed. 3. Motto is to deliver, forget about quality
    5.0
    Marketing researcher
    Jul 2021
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Being an Intern I learned a lot as their Marketing researcher
    The good thingsFlexible hours and healthy working environment
    The challengesDoes not have any co-interns to work with
    1 person found this helpful
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