Sun Life
    (171 reviews)

    Company Reviews

    Working at Sun Life

    4.6171 ratings in total
    5
    122
    4
    36
    3
    7
    2
    3
    1
    3
    94%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(170 ratings)
    Career development
    4.3(170 ratings)
    Benefits & perks
    4.4(170 ratings)
    Management
    4.3(170 ratings)
    Working environment
    4.4(170 ratings)
    Diversity & equal opportunity
    4.5(8 ratings)
    Ratings for Sun Life are shared as-is from employees in line with our community guidelines

    reviews

    Showing 15 reviews for Taguig City Metro Manila
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    5.0
    Senior Manager
    Aug 2025
    Taguig City Metro Manila9 to 10 years in the role, current employee
    You'll love the benefits and the culture would make you stay.
    The good thingsYou'll be amazed at the benefits they offer upon entry. The culture of the organization will make you stay.
    The challengesRed tape - too many approvals required sometimes even for the simplest things. Although I love the benefits, our HR sucks! I still love the company overall.. no company is perfect.
    5.0
    Financial Adviser
    Aug 2025
    Bonifacio Global City Taguig City Metro Manila4 to 5 years in the role, current employee
    Understanding client needs and budget
    The good thingsBenefits and work and life balance.
    The challengesNone. Overall - I love working with Sun Life.
    5.0
    Medical Claims Analyst
    Oct 2024
    Bonifacio Global City Taguig City Metro Manila9 to 10 years in the role, current employee
    Simply the Best.
    The good thingsAnnual incentive program. One of the BEST COMPANIES FOR ME.
    The challengesNight shift schedule. But, if you're used to it, that would be okay.
    5.0
    Client service executive
    Sep 2023
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    one of the best places to work, great benefits, healthy culture
    The good thingsbenefits and culture
    The challengesa little bit of pressure when it comes to metrices
    5.0
    Communications Specialist
    Sep 2023
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Culture is the reason you will stay.
    The good thingsI started out as a consultant and thought that I wouldn't stay here for long as I was just looking for something temporary at the time. Didn't take long for me to fall in love with the culture of the company. The synergy of the team and department I work with is superb. Work was output-based rather than time-based. Well-compensated even when I was a consultant, even more so now that I am a regular employee. The company does a good job of making you feel valued.
    The challengesThe only thing I can think of is that processes are very manual and paper-reliant still but digitalization is underway.
    5.0
    Area sales manager
    Aug 2023
    Bonifacio Global City Taguig City Metro Manila7 to 8 years in the role, former employee
    Great Company! From Management to Culture is excellent
    The good thingsThe culture is great! They really value their people and they are also generous in giving incentives and bonuses
    The challengesSales target other than that everything is great
    2.0
    Lead
    Jul 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Good pay, low work quality
    The good thingsAbove average compensation
    The challenges1. Teams are understaffed, work life balance often suffers and so does work quality 2. IT Governance needs improvement, they only follow North America governance and there are a lot of improvements needed. 3. Motto is to deliver, forget about quality
    5.0
    Marketing researcher
    Jul 2021
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Being an Intern I learned a lot as their Marketing researcher
    The good thingsFlexible hours and healthy working environment
    The challengesDoes not have any co-interns to work with
    1 person found this helpful
    2.0
    CCR
    May 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Do not make the mistake of applying here
    The good thingsCompensation is ok and the rewards from the recognition program is ok
    The challengesManagers see people as a means to an end. They are valuable only if they can help advance the careers of management. Lack of humble leadership. No business decorum during meetings.
    3.0
    Customer Service Associate
    Sep 2020
    Bonifacio Global City Taguig City Metro Manila5 to 6 years in the role, current employee
    For Operations Department, currently, most employees are overworked. They show that they care for the work life balance of the employees but actually they don't.
    The good thingsWith the previous management of the Operations Department, work life balance was observed. Tasks are still achievable and can be handled timely.
    The challengesNow, the Operations Department is chaotic. They say that they don't force people to render over time, even on weekends but actually, most Managers do. Work life balance is not observed anymore. Overload tasks are given.
    5.0
    associate
    Mar 2020
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Sun Life is the great company you can work with. Colleagues are super nice and approachable
    The good thingscolleagues are approachable and friendly. I gain friends and family.
    The challengesI didnt have the experience that I didnt enjoy
    1.0
    ios developer
    Oct 2017
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Inconsistent salary range offer
    The good thingscompany and hr appears to be nice
    The challengesHi, i was contacted by one of their hr officers via text message and mentioned that a S position is fit for my role.So I checked the position that I'm was being tasked into. I saw that the salary amount ranged is xx-000 to yy-000 . Then a week after i received a phone call. When we got to the point when i was asked as to how much my expected salary is, i said xx-000 . The hr officer then said they cant offer me such amount since my current salary is far from xx-000 (this is not verbatim). Also she mentioned that they are not showing the salary range that they offer, that it is hidden. Since, it has been a week since i checked into the job advertisement, i just thought maybe i remembered incorrectly. We ended the call after a few more dialogues. Then i checked into the job advertisement again, it clearly states xx-000 to yy-000 . So i texted back, saying the reason why i said xx-000 as to my asking salary. Then i received, “Oh maybe that’s for Z position, u’ve applied for N position”. and so i replied back, i said “I understand i didn't pass the phone interview. but to state some clarifications, i didn't apply, Sun Life was the one who contacted me. And I checked again, the salary is for S position, not for Z nor N positions.” And i haven't received a reply anymore.
    1 person found this helpful
    3.0
    Customer service rep
    May 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Family oriented environment
    The good thingsThe co-workers are awesome
    The challengesLack of opportunties
    5.0
    Process Management Consultant
    May 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Good Management
    The good thingsValue work-life balance so much.
    The challengesNeed to work hard to be regularized.
    5.0
    Customer service representative
    Nov 2016
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role
    Amazing company
    The good thingsManagement handles employees well. Compensation is great Company will help you achieve long term goals
    The challengesYou have to be professional at all times
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