Smart Communications Inc
    (328 reviews)

    Company Profile

    Company overview

    Industry

    Telecommunications & Internet Service Providers

    Company size

    More than 10,000

    Primary location

    6799 Ayala Avenue, Makati, NCR, Philippines
    Smart Communications, Inc. (Smart) is a wholly-owned wireless communications and digital services subsidiary of PLDT, Inc., the Philippines’ largest and only integrated telecommunications company. Smart serves approximately 96% of the country’s cities and municipalities with its combined 2G, 3G, 4G LTE, and 5G network*, providing mobile communications services, high-speed internet connectivity, and access to digital services and content to over 70.6 million Filipinos*, supporting the country’s growing digital economy, and providing the best customer experience for an increasingly digital Filipino lifestyle.*as of end-September 2021Our VisionLead and inspire Filipinos to create a better tomorrow.Our MissionEmpower Filipinos everywhere with customer-focused digital innovations that make it easy to unlock and share our infinite potential.Our ValuesDeliver awesome customer experiencesTake care of our peopleCollaborate to winFast is better than perfectMalasakitHumility to listen and learn

    Gallery photos

    Reviews overview

    4.2328 ratings in total
    5
    160
    4
    105
    3
    35
    2
    16
    1
    12
    78%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends

    What’s it like working at Smart Communications Inc?

    AI summary of recent reviews

    Smart Communications Inc stands out for its comprehensive benefits package, including excellent health coverage and guaranteed bonuses. The company provides a supportive learning environment particularly beneficial for fresh graduates, along with a positive workplace culture characterised by helpful and approachable colleagues.

    However, employees have noted areas for improvement, including below-market compensation and minimal salary increases. The career advancement process tends to be slow, and some employees have expressed concerns about management practices, particularly regarding role clarity and communication.

    Recent reviews

    2.0
    Enterprise Support Officer
    Feb 2025
    Makati City Metro Manila5 to 6 years in the role, former employee
    Not recommendable better to apply other telco.
    The good thingsGood health benefits
    The challengesPoor management, no growth, very low salary increase (you need to be “sipsip” to have high increase) and lack of leadership.
    5.0
    Finance Role
    Dec 2024
    Makati City Metro Manila
    great
    The good thingsGood Starting and great to retire with
    The challengesa few but can be handled
    5.0
    Senior Trade Marketing Manager
    Dec 2024
    Makati City Metro Manila5 to 6 years in the role, current employee
    All in all, I enjoyed working with Smart, it was a great experience to learn innovations and a lot more.
    The good thingsBenefits, and New friends
    The challengesWorkloads and Pressure
    Ratings for Smart Communications Inc are shared as-is from employees in line with our community guidelines
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