Smart Communications Inc
    (328 reviews)

    Company Reviews

    Working at Smart Communications Inc

    4.2328 ratings in total
    5
    160
    4
    105
    3
    35
    2
    16
    1
    12
    78%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(328 ratings)
    Career development
    3.8(328 ratings)
    Benefits & perks
    4.1(328 ratings)
    Management
    3.6(328 ratings)
    Working environment
    4.0(328 ratings)
    Diversity & equal opportunity
    3.4(7 ratings)
    Ratings for Smart Communications Inc are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 329 reviews sorted by most recent
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    2.0
    Enterprise Support Officer
    Feb 2025
    Makati City Metro Manila5 to 6 years in the role, former employee
    Not recommendable better to apply other telco.
    The good thingsGood health benefits
    The challengesPoor management, no growth, very low salary increase (you need to be “sipsip” to have high increase) and lack of leadership.
    1 person found this helpful
    5.0
    Finance Role
    Dec 2024
    Makati City Metro Manila
    great
    The good thingsGood Starting and great to retire with
    The challengesa few but can be handled
    5.0
    Senior Trade Marketing Manager
    Dec 2024
    Makati City Metro Manila5 to 6 years in the role, current employee
    All in all, I enjoyed working with Smart, it was a great experience to learn innovations and a lot more.
    The good thingsBenefits, and New friends
    The challengesWorkloads and Pressure
    2.0
    Sales Associate
    Jul 2024
    Calamba City Laguna
    Good benefits but no work life balance.
    The good thingsWorkmates are very happy to be around, benefits for employees and also for dependents are very much appreciated. Medicines are free and ready for reimbursement.
    The challengesManagement and low career growth. Salary increases very low.
    1 person found this helpful
    5.0
    Data Engineer Intern
    Jun 2024
    Makati City Metro Manila
    My Data Engineering Internship experience was informative, challenging, and memorable.
    The good thingsPeople are great and approachable. I definitely learned a lot about data engineering as they allow me to gain hands-on experience in different tasks.
    The challengesMoving from a different place. Apparently, my role isn't qualified for a work from home setup.
    4.0
    Senior Specialist
    Jun 2024
    Makati City Metro Manila
    You will learn a lot by working in this company.
    The good thingsVery good for career start up. Unbiased with regards to educational pedigree.
    The challengesQuite low paying compared to other companies. Career rank up will take quite a while.
    3.0
    Radio Access Network Supervisor
    Nov 2023
    Makati City Metro Manila5 to 6 years in the role, current employee
    Smart is a good starting company for fresh graduates, but not long term. If you really want to go into networking/communications, I suggest apply to its sister company (PLDT) as they have BETTER BENEFITS for their employees.
    The good thingsA good starting point for fresh graduates. The team nurtures you with new learnings and opportunities for you to enhance your skills
    The challengesSalary is not competitive compared with other companies; Employee benefits is low and could be better. Salary grading is still the same from a decade ago. No work-life balance at most times.
    1.0
    IT operation
    May 2023
    Pasig City Metro Manila1 to 2 years in the role, former employee
    An unattractive choice for IT professionals due to limited growth
    The good thingsRemote work is common, and there is not much workload. You have the flexibility to play games and watch Netflix while on duty.
    The challengesThere is limited career growth, poor management, inadequate compensation, and a lack of willingness to provide internal training. At Smart Communications, self-learning is emphasized. If you are currently in the IT field, I would recommend considering opportunities with other companies.
    4 people found this helpful
    3.0
    Enterprise Support Officer
    Mar 2023
    1 to 2 years in the role, former employee
    Terrible, will not recommend to others
    The good thingsHMO and some bonuses from company.
    The challengesTerrible Management, lack of leadership.
    2 people found this helpful
    5.0
    Infrastructure Operations Engineer
    Nov 2022
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Great benefits and Good working environment to start with
    The good thingsPerks and Bonuses. Great opportunities ahead
    The challengesNothing. No challenge No change
    1.0
    Marketing
    Sep 2022
    3 to 4 years in the role, current employee
    Terrible management, no work-life balance
    The good thingsGuaranteed 14th & 15th month bonus, but that's it.
    The challengesYour voice is NOT heard when you voice out concerns regarding people you work with. There is no work-life balance as people still contact you and EXPECT you to respond even after working hours or weekends. Everything is urgent (even when it is not). There is always re-organization. The roles are unclear as I found myself doing another team's job. Very heavy politics as well.
    3 people found this helpful
    4.0
    Accountant
    Sep 2022
    Makati City Metro Manila11 to 12 years in the role, former employee
    Proud smartees.. it is always priviledge to be a part of this company
    The good thingsBest company i had, good team mates, trainings and benefits
    The challengesTranport issues since company is located in makati and pasig
    3.0
    Business analyst
    Aug 2022
    Makati City Metro Manila5 to 6 years in the role, former employee
    Low Pay. Over Worked. Office Politics. But Great HMO
    The good thingsLow Pay. Over Worked. Office Politics. But Great HMO
    The challengesLow Pay. Over Worked. Office Politics.
    2 people found this helpful
    5.0
    Process analyst
    Jun 2022
    Very good for training grounds
    The good thingsBenefits and working environment
    The challengesBroad line of work and salary
    4.0
    Supervisor
    Jun 2022
    9 to 10 years in the role, former employee
    Good company overall
    The good thingsVery great benefits specially on health and retirement
    The challengesSlow climb of salary increases even in promotions
    1 person found this helpful
    5.0
    Customer Development Manager
    Jun 2022
    Working with the number 1 telco in the Philippines is the best thing that happened in my life because of it's continuous innovation in the field of technology.
    The good thingsEmployees in the sales team are given a free hand in managing their account as long as it follows the general direction of the company. We can recommend and execute the programs in order to increase our sales.
    The challengesOur sales job is not routine because we have our own itinerary. Everyday is a new challenge. We need to do better in order for us to be number 1 in the industry. The most challenging part is how to increase the sales of the retailers which is not the job of the sales but more of the role of marketing. The main role of sales is to be able to make our business partners to sell to the retailers.
    5.0
    Territory Supervisor
    Jun 2022
    Manila City Metro Manila9 to 10 years in the role, former employee
    It was a great experience working for a company like Smart
    The good thingsI love the people I work with. The support system. Each department is helpful to make your task easy to do.
    The challengesGetting the right system to be be use as it is vital to the every day life of each employee especially those on the frontline
    3.0
    Engineer
    May 2022
    3 to 4 years in the role, current employee
    Good for fresh graduates and starters that is looking for experience
    The good thingsbenefits, hmo, good environment and office to work.
    The challengesAverage salary for engineers
    4.0
    Network engineer
    May 2022
    Paranaque City Metro Manila5 to 6 years in the role, former employee
    Career growth is good, low basic salary
    The good thingsWork-life balance. Annual bonuses.
    The challengesLow basic salary and lack of benefits compared to other big companies.
    5.0
    Truck driver
    Apr 2022
    nice company all benefits complete
    The good thingsMaximum salary have overtime and have a complete benefits
    The challengesSo far in my destination
    1.0
    Developer
    Feb 2022
    1 to 2 years in the role, former employee
    Toxic Environment and management. No work life balance.
    The good thingsThere is no good things in this company. They don't value work life balance. I used to work for almost 20hrs straight here and even in weekends. I get my sickness in here. Very toxic environment. they don't value people.
    The challengesThey like to rush things. They don't think about there people. Business is business. Poor management. Please spare yourselves. don't apply here. not worth your time.
    1 person found this helpful
    5.0
    manager
    Feb 2022
    Team player and hard work
    The good thingsPersonal and team development the meet the same goal for the company
    The challengesNone i like to growth with the company
    5.0
    Team lead
    Jan 2022
    Manila City Metro ManilaLess than 1 year in the role, former employee
    iwant working forever
    The good thingswork enjoy happy long live to work Iwant to need work this pandemic covid 19 all most 1 years no work no pay
    The challengesI don't like looking work 6 months or 3 months iwant work no problem use work hard working no problem because I want work forever
    5.0
    Sales Agent
    Dec 2021
    Tarlac City TarlacLess than 1 year in the role, current employee
    This is suitable for student seeking for part time jobs.
    The good thingsLearning how to communicate in the outside world.Boosting self confidence and self reliance,and be able to learn new things.
    The challengesIt is easy to learn.You can learn new things,meet new friends,explore new places and trainable for new job seekers.
    5.0
    Financial accountant
    Dec 2021
    Ubay BoholLess than 1 year in the role
    My experience before i'm working at private company i was assign at Audit team how to reconcile accounts and how to trace variance,While i'm still working,second job at Pawnshop and Pera Padala private company i'm experience how to releasing and sending money on its transaction.
    The good thingsI'm looking forward to try my best the opportunity and i would like to try another experience.
    The challengesI challenge to work this company to push my self work hard and try another experience for my financial support and my family.
    1.0
    IT operation
    Oct 2021
    Bad Management / Less care to people
    The good thingsGreat benefits and salary packages. OT’s are paid
    The challengesGood salary but BAD MANAGEMENT. The boss acts as “BOSS” not LEADERS. Doesn’t care about the care of employees.
    1 person found this helpful
    5.0
    Senior Key Accounts Manager
    Oct 2021
    Makati City Metro Manila
    One of the best employers in the country
    The good thingsLearnings on a different level. Great working environment. Compensation and benefits are above industry standards. A very stable company.
    The challengesDue to stiff competition in the industry, one should devote a lot of time, more than what is required. Dedication for work should be exemplary.
    1 person found this helpful
    5.0
    Agent
    Oct 2021
    Legazpi City AlbayLess than 1 year in the role, former employee
    I am working in smart network last feb. In dynatek eloading center agency
    The good thingsGood things is i experience working in this network
    The challengesMany competitors like globe,and dito network
    5.0
    Sr Core Opti Specialist
    Oct 2021
    Pasig City Metro Manila7 to 8 years in the role, current employee
    challenging but interesting
    The good thingslearning the latest technology and will be their role to the society
    The challengesthe company process which is sometime not being followed and people are not collaborative
    4.0
    Sr. Wireless Network Engineer
    Sep 2021
    Makati City Metro Manila3 to 4 years in the role, current employee
    A company that can be your stepping stone for better career in Telecommunications
    The good things• Excellent benefits and perks • Good working environment
    The challenges• Below market basic salary • Slow career advancement
    1 person found this helpful
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