(18 reviews)

Company Profile

Company overview

Company size

11-50

Primary location

3rd Ave. Cor. 30th St. Crescent Park West District Taguig 1634

About the HotelShangri-La will redefine luxury lifestyle and living in 2015, when it launches a landmark, mixed-use development that features Shangri-La Hotel, at the Fort, Manila, alongside Shangri-La Residences, Kerry Sports Manila, an elite lifestyle and leisure club, Horizon Homes, a collection of limited, highly customized homes situated on the highest floors, and retail outlets.Rising 250 meters high, Shangri-La, at the Fort, Manila, will be one of the tallest towers in the Philippines. The complex is located at the heart of Bonifacio Global City (BGC), an emerging contemporary lifestyle district at the centre of Metro Manila. This district is one of the fastest growing urban developments in Asia and comprises a colorful eclectic matrix of high-tech office buildings, high-rise residences, high-end and high-street retail brands, activity areas and expansive green spaces. Within easy reach are the international airport, international schools, embassies, a world-class medical facility, the Manila Golf Club and the Manila Polo Club.Shangri-La, at the Fort, Manila, is also a LEED (Leadership in Energy and Environmental Design)-certified green development, which is committed to achieving and maintaining the highest standard of sustainable design.True to its brand name, Shangri-La, at the Fort, Manila, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people. With its lifestyle hubs that reshape living, dining and shopping experiences, it is truly a dynamic destination for contemporary lifestyle and accessible luxury and a prime example of BGC’s maxim - a Home of Passionate Minds.

Reviews overview

4.718 ratings in total

5

15

4

1

3

1

2

1

0

89%

Rate salary as high or average

89%

Employees recommend this employer to friends

What’s it like working at Shangri-La at the Fort, Manila?

AI summary of recent reviews

Employees at Shangri-La at the Fort, Manila appreciate the opportunities for learning and growth, with regular training and exposure to new challenges. The work environment is praised for its friendly atmosphere, supportive management, and camaraderie among colleagues. Employees enjoy interacting with guests from diverse backgrounds, which provides them with knowledge and inspiration. Additionally, the benefits offered, such as average salaries, free accommodation, and food, are appreciated.

However, there are potential challenges that employees may face. As a 5-star hotel, they may need to handle demanding guests who expect exceptional service. Time management can be a challenge, particularly for those with long commutes or working extended hours. Dealing with guest complaints is an opportunity for employees to improve and provide better service. Employees must also maintain high standards in their work to meet the expectations of a 5-star hotel.

Recent reviews

5.0

Front desk

Nov 2022

Less than 1 year in the role, current employee

High salary with compensation

The good thingsWorking in a 5-star hotel like Shangri-la, helps me to be at my best.

The challengesAs a 5-star hotel, you will be able to deal with notable and high paying guest. they are demanding sometimes so you need to offer them a best quality service.

5.0

Room Attendant

Jan 2022

Taguig City Metro Manila3 to 4 years in the role, former employee

Great and fulfilling

The good thingsFriendly work atmosphere and management. you will learn many good technique and standards that you can apply in your daily basis and other work industries. Working with them can also be your advantage if you want to take another work growth to other company.

The challengesMy challenge to this company is my work travel because I have a minimum two and a half hour to travel from home to hotel. So you should have a very good time management to meet your daily work and home duties.

5.0

Food and Beverage Service Associate

Oct 2021

5 to 6 years in the role, current employee

Excellent and you will learn a lot about top quality guest service.

The good thingsI enjoy interacting with guests and colleagues that gave me a lot of knowledge and inspirations. It was a luxury being a Shangri-la employee

The challengesGuest complains that became my vitamins and strive to do better. The pressure is there , but the excitement is outstanding.

Ratings for Shangri-La at the Fort, Manila are shared as-is from employees in line with our community guidelines

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