Reed Elsevier
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    Reed Elsevier
    (229 reviews)
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    Company Reviews

    Working at Reed Elsevier

    4.4229 ratings in total
    5
    158
    4
    35
    3
    24
    2
    3
    1
    9
    92%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(229 ratings)
    Career development
    4.0(229 ratings)
    Benefits & perks
    4.3(229 ratings)
    Management
    4.0(228 ratings)
    Working environment
    4.4(229 ratings)
    Diversity & equal opportunity
    4.7(3 ratings)
    Ratings for Reed Elsevier are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 230 reviews sorted by most recent
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    2.0
    Support Specialist
    Nov 2025
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Policies are clear, but feeling welcome is optional
    The good thingsRun! :) everything’s on paper, but guidance is off the radar
    The challengesWhile more time for practice would greatly improve the learning experience, it seems newcomers are expected to “figure it out” quickly. The salary and workplace culture are often talked about, but transparency is lacking, making it confusing for those just starting. Supervisors, who are supposed to guide and mentor, sometimes act more like bystanders than leaders. A little engagement with newcomers—welcoming them properly, checking their progress, and making them feel part of the team—would go a long way. As it stands, the industry experience can feel more like trial by fire than supportive learning.
    5 people found this helpful
    3.0
    Senior Accountant
    Jul 2025
    Quezon City Metro Manila2 to 3 years in the role, former employee
    Supportive workplace with great benefits, but recent management changes impacted the culture.
    The good thingsREPH offers a 7-hour work shift, generous benefits and compensation, including 4 HMO dependents, 30 paid time off (PTO), and a retirement fund with company matching. It’s a great environment for continuous learning and establishing your career. It used to have a strong work-life balance and supportive culture.
    The challengesHowever, recent changes led to a noticeable increase in attrition. Many employees have left, and new external hires in management have struggled to uphold REPH’s established culture. This shift has introduced micromanagement and internal politics, which affected the once positive and collaborative work environment.
    12 people found this helpful
    3.0
    Data and Marketing
    Feb 2025
    Quezon City Metro Manila1 to 2 years in the role, former employee
    A good company for building experience but would not advice to stay long term
    The good thingsWas open to no experience applicants, 8 hrs shift/ day included break
    The challengesLow salary, pay raise and monthly incentives that is almost none existent, limited opportunity for growth, too much bureaucracy
    4 people found this helpful
    2.0
    Content Editor
    Sep 2024
    Iloilo City Iloilo1 to 2 years in the role, former employee
    The company is great for those starting out in corporate but can get toxic the longer you stay. Learned all my soft skills here which helped a lot for my other jobs.
    The good things* Fun activities and clubs * Decent work life balance, overtime is not necessary with most teams * Provides employees with various upskill programs * Clear career path
    The challenges* Rampant office politics, creates a toxic work environment * Management is not flexible to employee's needs, contradicts their motto of "Valuing what matters" * Very low starting salary and almost non-existent raises * Almost impossible to get bonuses and a promotion (depending on the department's funding) within a reasonable and natural timeframe
    5 people found this helpful
    5.0
    Analyst
    Apr 2024
    Quezon City Metro Manila7 to 8 years in the role, current employee
    REPH- best company I've ever been!
    The good thingsREPH adheres to its core values. They value their employees. Everyone is professional and respects each employee. Work life balance is observed. Good working environment, great benefits early retirement, HMO is up to 4 free dependents on day 1, up to 30 PTOs, rewards, engagement activities, etc..) Management is great (Servant Leaders)
    The challenges Challenges are inevitable for every company. With REP, it depends on the division and department. Some say. low salary, some volume of workload. I'm lucky to have moved to SMO, which I think is the best division (salary and work flexibility wise).
    3 people found this helpful
    5.0
    Content Editor
    Oct 2023
    Iloilo City Iloilo3 to 4 years in the role, former employee
    Great Company to work
    The good thingsWork, Life, Balance. Company supports Law Students. 8 hour shifts with paid lunch. Chill environment.
    The challengesHigher compensation than what the company offers.
    2 people found this helpful
    5.0
    Software Engineer I
    Sep 2023
    Less than 1 year in the role, current employee
    Great Company and WFH
    The good thingsHybrid setup, average pay, great benefits
    The challengesCareer progression is relatively slow compared to other companies
    1 person found this helpful
    5.0
    Publishing Editor
    Aug 2023
    Cavite Calabarzon5 to 6 years in the role, current employee
    Competitive in all aspect
    The good thingsWork life balance, free Trainings for growth and development, competitive salary
    The challengesnone as of the moment
    5.0
    Events Operations Analyst
    Jun 2023
    Quezon City Metro Manila5 to 6 years in the role, current employee
    Event Coordination, Event Management and admin tasks.
    The good thingsPromotes work-life balance. And a fun environment plus the work from home set up
    The challengesThe return to office once a week adds to the stress as you need to travel going to work.
    5.0
    Manager
    May 2023
    Quezon City Metro Manila9 to 10 years in the role, former employee
    Good workplace to start up your career.
    The good thingsGood environment for learning.
    The challengesPay is not very competitive.
    1 person found this helpful
    3.0
    Editorial Associate
    May 2023
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Don’t fall for the flowery words, Run!
    The good thingsLocation 7hr Working Shift Retirement Plan
    The challenges- Compensation is not at par with your market value - Disorganized Management - Lack of career progression unless laterally moving into one dept or division - PTO Utilization; Though it may vary team to team but for us it was a hassle and hustle before you can utilized - We are not valued - As a cost saving site, It prioritize saving vs checking the ground zero for day to day activities - Terrible workload As for candidates - They want the best candidate for the petty roles yet not compensating them better
    12 people found this helpful
    5.0
    data analyst
    Apr 2023
    Quezon City Metro Manila1 to 2 years in the role, current employee
    great place to work in
    The good thingsgreat culture and work life balance
    The challengesstrict in tenure before qualified for promotion
    5.0
    Operations manager
    Apr 2023
    Quezon City Metro Manila9 to 10 years in the role, current employee
    Valuing what matters
    The good thingsCompany Culture, Benefits, Bottom-up management approach. A great place to work.
    The challengesSome of the work streams are challenging but very possible to overcome with leadership support.
    4.0
    Marketing Campaign Analyst
    Mar 2023
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    It is a corporate company
    The good thingsThe supervisors are very attentive and focused to help you reach your goals
    The challengesYou really have to work for every promotion. You need to do a lot of reportings, a lot of case studies for the required yellow belt. You need to step up and have to think for a lot of initiatives and best practices and come up with something that will help get the job done easily and easier but still with quality
    2 people found this helpful
    5.0
    Software Quality Engineer II
    Mar 2023
    Quezon City Metro Manila7 to 8 years in the role, former employee
    GOAT of the BPO Industry
    The good thingsAs a BPO, they are the Greatest Of All Time. Although they are Shared Services, their nature resembles that of a BPO
    The challengesEven the IT Development Department are treated as a BPO.
    4 people found this helpful
    5.0
    Lead Generation Specialist
    Mar 2023
    Amazing People, supervisor and great place to work
    The good thingsGreat people and a refreshing workplace
    The challengesnone none none none none
    5.0
    RTR Supervisor
    Feb 2023
    5 to 6 years in the role, former employee
    More fun working in REPH.
    The good thingsInclusivity and Diversity
    The challengesManagement - too focus on savings and not on employee's welfare and growth
    5.0
    Segment Data Analytics Lead
    Jan 2023
    5 to 6 years in the role, current employee
    Great people with cultivating culture!
    The good thingsThe people and the culture. The company also values work-life balance, family and a culture of respect.
    The challengesI don't think I had any. Of course, no company is perfect, but REPH strives to always balance everything out. Our leaders take it to heart the "servant leadership" concept.
    1 person found this helpful
    5.0
    Content Editor
    Dec 2022
    Quezon City Metro Manila5 to 6 years in the role, former employee
    Best place for a long term career
    The good thingsHR support, Engagement Activities, Benefits, and work culture.
    The challengesDepending on the department you work for, metrics is too high just to meet monthly incentive. Borderline to extensive OT including weekends but all of these are paid.
    5.0
    Accounts payable specialist
    Dec 2022
    Iloilo Western Visayas5 to 6 years in the role, former employee
    REPH was not just a workplace, but a home to all its employees too.
    The good thingsWork and life balance were promoted by REPH which helped the employees maintain a good relationship with their families and friends while performing well as an employee.
    The challengesNone. I've had so much fun working with REPH all throughout my career.
    1.0
    Bpo
    Oct 2022
    Im working as a bpso in up village
    The good thingsIts because im interested and enjoyed working in your company
    The challengesIf im not willing to go and beyond but im still enjoy because im interested
    5.0
    Customer care
    Sep 2022
    Caloocan City Metro Manila
    Good experience any field and giod company
    The good thingsIs very good person any people in the word
    The challengesMy challenges is onsite is very difficulties commute transportation is very hard during pandemic....
    1 person found this helpful
    5.0
    Invoice Processing Administrator
    Sep 2022
    Quezon City Metro Manila1 to 2 years in the role, former employee
    Great experience! Very great environment.
    The good thingsGreat company! They are very diverse and covers a lot of process which you can learn.
    The challengesAs much as there are a lot of learning opportunities, there are quite some colleagues who doesn't grab that chance and stay stagnant.
    2 people found this helpful
    5.0
    Sales support
    Jul 2022
    9 to 10 years in the role
    A company that values their employees
    The good thingsCareer Growth, Compensation & Benefits, HMO
    The challengesNone that I can think of at the moment
    4.0
    data keyers
    Jun 2022
    Less than 1 year in the role, former employee
    well, i have already in any field, working in office and also in a private agency
    The good thingsto work as a teamwork and have a good attitude
    The challengeswell, maybe being pressured and any bad perception i think
    5.0
    Solution consultant
    Jun 2022
    The company that values what truly matters
    The good thingsActive employee engagement. Great opportunites for learning and development. Culture and community is great and work-life balance is maintained.
    The challengesNothing. The experience has been very rewarding.
    5.0
    Operations supervisor
    Jun 2022
    Iloilo City Iloilo7 to 8 years in the role, current employee
    It's a great company
    The good thingsIt has a great working environment and invests in D and I of the employees
    The challengesI just don't t feel like I am being equally paid in my role (supervisory)
    4.0
    SMO
    Jun 2022
    former employee
    A good company for starters and learn experiences
    The good thingsWork life balance is practiced in the company. Boundaries between work time and after work is well practiced. Opportunities for career growth is encouraged (whether it may be promotion, learning a new skill or new software). 7 working hours and 1 hr break(paid)
    The challengesPay is not competitive, some of the management needs more exposure
    2 people found this helpful
    5.0
    Operation supervisor
    Jun 2022
    9 to 10 years in the role, current employee
    Great culture. Non-toxic environment. Valuing employees.
    The good thingsCulture. Working environment. Company leadership. Overall compensation package. Benefits. Location. Valuing what matters.
    The challengesThe main challenges with this company are government imposed. I hope the government comes to its senses and give the companies a free hand in running its operations.
    4.0
    Support
    Mar 2022
    3 to 4 years in the role, former employee
    Good pay and possible growth
    The good thingsGood pay and benefits Professional work environment Bosses are not too formal Work from home
    The challengesWorkload Changing tasks Work life balance
    1 person found this helpful
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