Working at Reed Elsevier company profile and information

Company overview

Website

Reed Elsevier

Industry

Broadcast Media, Entertainment and Publishing

Specialities

Legal, Technology, Sales, Marketing, Human Resources, Finance, Accounting, Customer Support

Company size

5,001-10,000

Primary location

2nd Floor Building H, UP Ayala Technohub, Commonwealth Ave., Quezon City

RELX | Reed Elsevier is the shared services arm of RELX, a global provider of information-based analytics and decision tools for professional and business customers.RELX | Reed Elsevier is proud to be a recognized employer of choice for providing future-ready careers to highly talented and dedicated professionals in the fields of Technology, Sales, Legal, Finance and Accounting, Marketing, Human Resources, and Customer Support.We support RELX businesses in all major market segments: Risk (LexisNexis Risk Solutions); Scientific, Technical & Medical (Elsevier); Legal (LexisNexis Legal & Professional); and Exhibitions (RX Global).

Jobs at Reed Elsevier

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Data Encoder (Quezon City)

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

Quezon City, Metro Manila

Enters, verifies, and corrects data from source documents. Checks accuracy, processes batches, reviews outputs, and distributes to departments.

classification: Administration & Office SupportAdministration & Office Support

25d ago

OTC Operations Director

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

Quezon City, Metro Manila

Covers five core activities: Credit (Re-)Assessment, Credit Control, Cash Allocation, Receivables Monitoring, and Bad Debt Management.

classification: Banking & Financial ServicesBanking & Financial Services

6d ago

Our mission statement

Our mission is to help customers gain insights and achieve results in faster, more effective ways. We support our business partners with services that deliver innovative solutions, superior outcomes and exceptional customer experience.Our vision is to be the Center of Excellence with uniquely branded culture, engaged talent and leading technology.

Featured

We are RELX | Reed Elsevier

Know more about RELX | Reed Elsevier and the benefits and programs we offer to accelerate success, cultivate leadership, elevate impact and shape tomorrow.

Awards and accreditations

Employer of the Year | Stevie® Awards for Great Employers 2025

Top 25 - Global Inspiring Workplaces 2025

Top 3 - Inspiring Workplaces in Asia 2025

Best-in-Class Special Recognition for Inspiring Culture & Purpose 2025

Top 43 Philippines' Best Employers | Inquirer & Statista 2025

Excellence in Hybrid Working | HR Excellence Awards 2025

Excellence in Workforce Flexibility | HR Excellence Awards 2025

Top Employer of the Year | Asia CEO Awards Circle of Excellence 2025

People’s Choice for Favorite Companies | Stevie® Awards 2024

AI Pioneer | LinkedIn Talent Awards | Finalist 2024

Global Capability Center of the Year | Solaia IT-BPM Awards | Finalist 2024

Top 15 Global Shared Services Companies in the Philippines 2023

Gallery photos

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Reviews overview

4.4229 ratings in total

5

158

4

35

3

24

2

3

1

9

92%

Rate salary as high or average

90%

Employees recommend this employer to friends

What’s it like working at Reed Elsevier?

AI summary of recent reviews

Reed Elsevier stands out for its strong emphasis on work-life balance, offering convenient shift schedules and hybrid work arrangements. The company provides comprehensive benefits including generous HMO coverage and retirement plans, while fostering an inclusive and professional culture. Employees particularly value the learning and development opportunities available through various training programs and clear career pathways.

However, employees note some areas for improvement, particularly regarding compensation, which is often described as below market rates with limited raises. Career progression can be slower than desired, with strict requirements for advancement. Some departments have experienced challenges with recent management changes, leading to increased bureaucracy and shifting priorities.

Recent reviews

2.0

Support Specialist

Nov 2025

Quezon City Metro ManilaLess than 1 year in the role, former employee

Policies are clear, but feeling welcome is optional

The good thingsRun! :) everything’s on paper, but guidance is off the radar

The challengesWhile more time for practice would greatly improve the learning experience, it seems newcomers are expected to “figure it out” quickly. The salary and workplace culture are often talked about, but transparency is lacking, making it confusing for those just starting. Supervisors, who are supposed to guide and mentor, sometimes act more like bystanders than leaders. A little engagement with newcomers—welcoming them properly, checking their progress, and making them feel part of the team—would go a long way. As it stands, the industry experience can feel more like trial by fire than supportive learning.

3.0

Senior Accountant

Jul 2025

Quezon City Metro Manila2 to 3 years in the role, former employee

Supportive workplace with great benefits, but recent management changes impacted the culture.

The good thingsREPH offers a 7-hour work shift, generous benefits and compensation, including 4 HMO dependents, 30 paid time off (PTO), and a retirement fund with company matching. It’s a great environment for continuous learning and establishing your career. It used to have a strong work-life balance and supportive culture.

The challengesHowever, recent changes led to a noticeable increase in attrition. Many employees have left, and new external hires in management have struggled to uphold REPH’s established culture. This shift has introduced micromanagement and internal politics, which affected the once positive and collaborative work environment.

3.0

Data and Marketing

Feb 2025

Quezon City Metro Manila1 to 2 years in the role, former employee

A good company for building experience but would not advice to stay long term

The good thingsWas open to no experience applicants, 8 hrs shift/ day included break

The challengesLow salary, pay raise and monthly incentives that is almost none existent, limited opportunity for growth, too much bureaucracy

Ratings for Reed Elsevier are shared as-is from employees in line with our community guidelines

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