Reed Elsevier
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    Reed Elsevier
    (229 reviews)
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    Company Reviews

    Working at Reed Elsevier

    4.4229 ratings in total
    5
    158
    4
    35
    3
    24
    2
    3
    1
    9
    92%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(229 ratings)
    Career development
    4.0(229 ratings)
    Benefits & perks
    4.3(229 ratings)
    Management
    4.0(228 ratings)
    Working environment
    4.4(229 ratings)
    Diversity & equal opportunity
    4.7(3 ratings)
    Ratings for Reed Elsevier are shared as-is from employees in line with our community guidelines

    reviews

    Showing 45 reviews for Quezon City Metro Manila
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    2.0
    Support Specialist
    Nov 2025
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Policies are clear, but feeling welcome is optional
    The good thingsRun! :) everything’s on paper, but guidance is off the radar
    The challengesWhile more time for practice would greatly improve the learning experience, it seems newcomers are expected to “figure it out” quickly. The salary and workplace culture are often talked about, but transparency is lacking, making it confusing for those just starting. Supervisors, who are supposed to guide and mentor, sometimes act more like bystanders than leaders. A little engagement with newcomers—welcoming them properly, checking their progress, and making them feel part of the team—would go a long way. As it stands, the industry experience can feel more like trial by fire than supportive learning.
    5 people found this helpful
    3.0
    Senior Accountant
    Jul 2025
    Quezon City Metro Manila2 to 3 years in the role, former employee
    Supportive workplace with great benefits, but recent management changes impacted the culture.
    The good thingsREPH offers a 7-hour work shift, generous benefits and compensation, including 4 HMO dependents, 30 paid time off (PTO), and a retirement fund with company matching. It’s a great environment for continuous learning and establishing your career. It used to have a strong work-life balance and supportive culture.
    The challengesHowever, recent changes led to a noticeable increase in attrition. Many employees have left, and new external hires in management have struggled to uphold REPH’s established culture. This shift has introduced micromanagement and internal politics, which affected the once positive and collaborative work environment.
    12 people found this helpful
    3.0
    Data and Marketing
    Feb 2025
    Quezon City Metro Manila1 to 2 years in the role, former employee
    A good company for building experience but would not advice to stay long term
    The good thingsWas open to no experience applicants, 8 hrs shift/ day included break
    The challengesLow salary, pay raise and monthly incentives that is almost none existent, limited opportunity for growth, too much bureaucracy
    4 people found this helpful
    5.0
    Analyst
    Apr 2024
    Quezon City Metro Manila7 to 8 years in the role, current employee
    REPH- best company I've ever been!
    The good thingsREPH adheres to its core values. They value their employees. Everyone is professional and respects each employee. Work life balance is observed. Good working environment, great benefits early retirement, HMO is up to 4 free dependents on day 1, up to 30 PTOs, rewards, engagement activities, etc..) Management is great (Servant Leaders)
    The challenges Challenges are inevitable for every company. With REP, it depends on the division and department. Some say. low salary, some volume of workload. I'm lucky to have moved to SMO, which I think is the best division (salary and work flexibility wise).
    3 people found this helpful
    5.0
    Events Operations Analyst
    Jun 2023
    Quezon City Metro Manila5 to 6 years in the role, current employee
    Event Coordination, Event Management and admin tasks.
    The good thingsPromotes work-life balance. And a fun environment plus the work from home set up
    The challengesThe return to office once a week adds to the stress as you need to travel going to work.
    5.0
    Manager
    May 2023
    Quezon City Metro Manila9 to 10 years in the role, former employee
    Good workplace to start up your career.
    The good thingsGood environment for learning.
    The challengesPay is not very competitive.
    1 person found this helpful
    3.0
    Editorial Associate
    May 2023
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Don’t fall for the flowery words, Run!
    The good thingsLocation 7hr Working Shift Retirement Plan
    The challenges- Compensation is not at par with your market value - Disorganized Management - Lack of career progression unless laterally moving into one dept or division - PTO Utilization; Though it may vary team to team but for us it was a hassle and hustle before you can utilized - We are not valued - As a cost saving site, It prioritize saving vs checking the ground zero for day to day activities - Terrible workload As for candidates - They want the best candidate for the petty roles yet not compensating them better
    12 people found this helpful
    5.0
    data analyst
    Apr 2023
    Quezon City Metro Manila1 to 2 years in the role, current employee
    great place to work in
    The good thingsgreat culture and work life balance
    The challengesstrict in tenure before qualified for promotion
    5.0
    Operations manager
    Apr 2023
    Quezon City Metro Manila9 to 10 years in the role, current employee
    Valuing what matters
    The good thingsCompany Culture, Benefits, Bottom-up management approach. A great place to work.
    The challengesSome of the work streams are challenging but very possible to overcome with leadership support.
    4.0
    Marketing Campaign Analyst
    Mar 2023
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    It is a corporate company
    The good thingsThe supervisors are very attentive and focused to help you reach your goals
    The challengesYou really have to work for every promotion. You need to do a lot of reportings, a lot of case studies for the required yellow belt. You need to step up and have to think for a lot of initiatives and best practices and come up with something that will help get the job done easily and easier but still with quality
    2 people found this helpful
    5.0
    Software Quality Engineer II
    Mar 2023
    Quezon City Metro Manila7 to 8 years in the role, former employee
    GOAT of the BPO Industry
    The good thingsAs a BPO, they are the Greatest Of All Time. Although they are Shared Services, their nature resembles that of a BPO
    The challengesEven the IT Development Department are treated as a BPO.
    4 people found this helpful
    5.0
    Content Editor
    Dec 2022
    Quezon City Metro Manila5 to 6 years in the role, former employee
    Best place for a long term career
    The good thingsHR support, Engagement Activities, Benefits, and work culture.
    The challengesDepending on the department you work for, metrics is too high just to meet monthly incentive. Borderline to extensive OT including weekends but all of these are paid.
    5.0
    Invoice Processing Administrator
    Sep 2022
    Quezon City Metro Manila1 to 2 years in the role, former employee
    Great experience! Very great environment.
    The good thingsGreat company! They are very diverse and covers a lot of process which you can learn.
    The challengesAs much as there are a lot of learning opportunities, there are quite some colleagues who doesn't grab that chance and stay stagnant.
    2 people found this helpful
    5.0
    Quality analyst II
    Feb 2022
    Quezon City Metro Manila3 to 4 years in the role, current employee
    Valuing what matters
    The good thingsThey have work- life balance.
    The challengesNone since they are valuing their employees.
    2 people found this helpful
    5.0
    Data Quality Specialist II
    Feb 2022
    Quezon City Metro Manila5 to 6 years in the role, current employee
    Reed has fostered all of the traits above and developed me and many in the very best they could, that’s why I’m still going strong reaching 6 years and more and more.
    The good thingsI’ve got a lot to thank Reed for, most especially, as I sustain to provide my mom’s HMO since day 1, team buildings, best BUs, the giving back community projects, great summer outings, fun family events, i even missed the most awaited year end party because of this pandemic but still they find the best solutions as we work from home to enjoy and be mentally healthy and most of all making sure to have people with the same vision and goals.
    The challengesAbout 6 years ago, I thought I knew everything, as I came from the most reputable companies but I didn’t and still don’t, I’m still learning and a lot more despite being in this industry for so long but this last 6 years (almost) with Reed has really been the making of me.
    2 people found this helpful
    5.0
    Analyst
    Feb 2022
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Care for employees, fun company
    The good thingsTheir care for employees even during or before pandemic is great. Supervisors are supportive, guiding, and kind. Company has a lot of activities too like clubs and seminars. Worksite is also great. Gives out lots of bonus too depending on team and performance.
    The challengesThere is overtime depending on workload.
    2 people found this helpful
    5.0
    Operations supervisor
    Feb 2022
    Quezon City Metro Manila5 to 6 years in the role, current employee
    Company indeed value what matters!
    The good thingsEmployees are taken care of. There's a great balance between work and personal life so much so that a lot of employees stay even after being offered bigger salaries.
    The challengesWork-from-home setup is all but temporary. Looking forward to more concrete plans on how employees can enjoy the WFH set up permanently.
    5.0
    Legal Analyst
    Feb 2022
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Work, Life, Balance at it's best!
    The good thingsManagement and the work itself
    The challengesI don't have any challenges working at this company
    1 person found this helpful
    5.0
    Invoicing Specialist
    Feb 2022
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Valuing what matters
    The good thingsThis company highly focuses on employee excellence! Great Benefits, Training and Working environment
    The challengesThe basic salary which is very low unlike other companies offering the same job but has a competitive pay.
    5.0
    PEO
    Jan 2022
    Quezon City Metro Manila5 to 6 years in the role, former employee
    Company benefits and work-life balance!
    The good thingsWork-life balance, company benefits, trainings, company environment, great teammates and retirement fund!
    The challengesDepends on the person. For the reluctant me the challenge was joining every circle/event to be seen.
    5.0
    RSO
    Dec 2021
    Quezon City Metro Manila7 to 8 years in the role, current employee
    Working in RESSPI is great
    The good thingsWork life balance, benefits and compensation, good working environment, trainings and progression, responsibility to community
    The challengesLike in every company there are people who are not good to work with but it's manageable since we have great leaders.
    1.0
    Applicant
    Aug 2021
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    NO EMPATHY IN THEIR HR DEPARTMENT
    The good thingsNONE SO FAR. THE EXPERIENCE IN APPLICATION LACKED EMPATHY.
    The challengesThe HR lacked principles in terms of updating the candidates if they are still under consideration for the role or not. They are diligent when your application is on process but if you're not selected for the role, they just disappear without a single word. I hope the HR here have some decency and respect for the applicants and update them AT LEAST whether they are no longer under consideration or whatnot.
    13 people found this helpful
    5.0
    Reed Elseiver Technology Services-End to End Systems Engineer for Lexi Advance
    Jul 2021
    Quezon City Metro Manila5 to 6 years in the role, former employee
    Its really a pleasure to be part of the pioneer batch of Reed Elsevier Philippines.
    The good thingsReed Elsevier is one of the great companies that I have joined. I would definitely recommend working in Reed Elsevier Philippines.
    The challengesI don't have any bad experience with Reed Elsevier Philippines.
    3.0
    Accountant
    Jul 2021
    Quezon City Metro Manila3 to 4 years in the role
    Could have been better
    The good thingsEmployees' safety is their priority, I commend their response during the pandemic; Good colleagues; hardcore accounting wherein you will gain a lot of experience; 2 PTOs per month
    The challengeswork-life imbalance, requiring employees to attend non-curricular activities (not everyone sees that as work life balance especially if events are on a weekend) and will affect your annual performance, mgt does not listen to concerns of employees; absorbs more workload but they will not add new headcount
    2 people found this helpful
    5.0
    Credentialing Analyst
    Apr 2021
    Quezon City Metro Manila3 to 4 years in the role, former employee
    It's been fun and great
    The good thingsLots of trainings for career development, very good working environment and accessible.
    The challengesI can't think of anything
    1 person found this helpful
    4.0
    SALES EXECUTIVE
    Feb 2021
    Quezon City Metro Manila1 to 2 years in the role, former employee
    REPH is a great place to work :)
    The good thingsThe culture here is great! They value their people and the benefit is competitive as well.
    The challengesThe company is a good place to work but there are teams that will treat you like a robot.
    1 person found this helpful
    5.0
    Systems engineer
    Feb 2021
    Quezon City Metro Manila5 to 6 years in the role, current employee
    Reed Elsevier is a great company
    The good thingsCompany value not only their customer but also their employee. A lot of benefits and they give you trainings for your improvement.
    The challengesSo far no challenges working for this company
    4.0
    Systems Engineer
    Feb 2021
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Healthy work environment
    The good thingsWork life balance, enjoyable activities. Yearly increases and bonuses, allowances.
    The challengesOut of operations tasks that needs to be accomplished for PDP ratings
    2 people found this helpful
    5.0
    Systems Engineer
    Feb 2021
    Quezon City Metro Manila7 to 8 years in the role, current employee
    A company to stay with for a long time
    The good thingsThe company has great benefits for the employees, such as higher than normal paid time off, great financial rewards and compensation, and employee engagement activities. It is one of those companies that you can see yourself staying with for a very long time.
    The challengesPerhaps more opportunities with new roles
    1 person found this helpful
    5.0
    Systems engineer
    Feb 2021
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Great place to work with!
    The good thingsOpportunities for growth Competitive benefits Work life balance
    The challengesWork adjustment Fast-pace technology Transpo allowance
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