Real Connect Call Center Inc.
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    Real Connect Call Center Inc.
    (4 reviews)
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    Write a review

    Company Profile

    Company overview

    Company size

    11-50

    Primary location

    Manila Luxury, Pearl Drive, Pasig, NCR, Philippines
    VISIONREAL CONNECT the local outsource center of the world preferred by international clientele in terms of lowest price, quality of work and volume of sales with value and integrity in a long business relationships.MISSIONREAL CONNECT contributes to the growing outsource community by providing high quality at the lowest price through excellent sales and services. To provide career opportunities to the people by giving good compensation and a decent lives and good future career for people and for the company.ABOUT USReal Connect Call Center Inc. is a Philippine Call Center that is humbly located in the heart of Real, Quezon Province Philippines. In continuing in business and due to demands from our Clientele we recently opened a new center located at Pearl drive Ortigas Center main street for local people going to Central Business District of Pasig.We simply started with UK lead generation campaign then recognized and become globally competitive local outsource center in the U.S. and Canada.With flexibility and talents of our PEOPLE we are now doing multiple services globally.• Lead Generation Voice and Non Voice.• Sales and Marketing Voice and Non Voice.• Quality AssuranceWe believe in our PEOPLE and a long terms relationship with our clients. Because we deliver quality and quantity at the lowest cost.SERVICESWe provide a local global value.Our services specializes Lead Generation Campaigns and we provide with the best call center associates for your sales and marketing projects.Data Analyst for your administration and clerical worksQuality Assurance that will give you 99% quality of your projectsAnd technically, we simply provide the state of the art phone system, recordings and live stats report that you can watch closely just like you are inside your comfortable office wherever you are across the ocean.TECHNOLOGYWe provide unlimited options for service observation, remote access to call recordings, extensive real-time and historical reporting. Our networks and your data are secured from inside and out by highly-protected logins, individually administered passwords, and dual firewalls, all monitored for maximum up-time through our network management systems and scheduled security audits. Our Pre-recorded audio software enables our staff to always have a natural accent and will always be 100% compliant on every call they make or receive. The software allows you to have the best voiced reps at a fraction of the price of a live voice agent.CONTACT INFORMATIONREAL CONNECT CALL CENTER INC.,– owned and personally hands on operated.Provincial Office Address:36 Ilang – ilang Poblacion 1 Real, Quezon Philippines 4335Telephone Numbers:Landline: +63.42.331.1704City Office Address:M4 Manila Luxury BuildingPearl Drive Corner Gold LoopOrtigas Center Pasig CityEmail Us at [email protected]

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    Reviews overview

    2.84 ratings in total
    5
    1
    4
    1
    3
    0
    2
    0
    1
    2
    50%
    Rate salary as high or average
    0%
    Employees recommend this employer to friends

    What’s it like working at Real Connect Call Center Inc.?

    AI summary of recent reviews

    Employees at Real Connect Call Center Inc. appreciated the company's clients and found their co-workers approachable. They also valued opportunities for personal growth and to improve their English communication skills.

    However, there were some potential areas for improvement mentioned, such as management issues, particularly in HR and payroll. Employees also felt that salaries were low and there was a poor work environment. Additionally, some reviewers suggested additional training for team leads could be beneficial. The work was described as stressful by some employees.

    Recent reviews

    1.0
    LoL
    May 2021
    Ortigas Pasig City Metro Manila1 to 2 years in the role
    Find somewhere else don't apply here
    The good thingsTheir clients are good. And they're not.
    The challengesImpotent management. Most especially HR and payroll. They are working in that position but not their profession. Wanna be's.
    1.0
    project based agent
    Jul 2020
    1 to 2 years in the role, current employee
    not typical bpo company
    The good thingsapproachable guards and co workers
    The challengeslow salary, poor management and work environment, tl's attitude (needs more training) no personal and career growth
    5.0
    Call agent
    Nov 2019
    learning
    The good thingsTo be risktaker and challenge myself to do better
    The challengesthe challenges working my company is to have a stress
    Ratings for Real Connect Call Center Inc. are shared as-is from employees in line with our community guidelines
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