You will join the team of CSR/Collection agents as a Supervisor.
You will join the team of CSR/Collection agents as a Supervisor.
9d ago
9d ago
Premier BPO Inc.
(12 reviews)
Company Profile
Company overview
Industry
Facilities Management & Outsourced Services
Company size
51-100
Primary location
30F Cyber One Building Eastwood City Brgy. Bagumbayan, Quezon City 1110
Premier BPO, Inc. combines deep process efficiencies and hands-on, proven management with over 125 years combined experience in providing offshore BPO and call center shared services to Fortune 500 Companies to assure quality and economy.Our global footprint with multiple facilities in China andPakistan and facilities in the Philippines means Premier consistently delivers on the promise of superior services in right destinations specifically tailored your company’s BPO programs and needs.
Jobs at Premier BPO Inc.
Based on your search activityCustomer Service Representative handles inquiries, processes rentals, coordinates equipment delivery, and resolves issues.
Customer Service Representative handles inquiries, processes rentals, coordinates equipment delivery, and resolves issues.
25d ago
25d ago
Reviews overview
3.412 ratings in total
5
5
4
3
3
0
2
0
1
4
59%
67%
What’s it like working at Premier BPO Inc.?
AI summary of recent reviews
Employees at Premier BPO Inc. appreciate the positive culture and environment, with a small town feel and relaxed atmosphere compared to larger companies. Management is viewed as fair and supportive, and reviewers praised the company's policies and benefits, such as generous American clients and employee engagements. Some employees also valued the autonomy given to them in their roles.
However, there are potential challenges at the company as well. Multiple reviewers indicated that compensation could be improved, with lower than average pay. The workload and quotas, particularly when working on different accounts or clerical tasks, were seen as challenging by some. A few reviewers noted that the facilities could use updates, and the location was inconvenient for some employees due to traffic. There were also concerns raised about flawed processes and ineffective HR.
Recent reviews
1.0
Client services manager
Jun 2022Less than 1 year in the role, current employee
Considering that it has existed for 10 years, it still on a start up stage.
The good thingsSmall town culture, a place where everybody knows everybody.
The challengesVery low salary, flawed processes, and ineffective HR
1.0
Customer representative
Mar 2021Pasig City Metro Manila3 to 4 years in the role, former employee
Terrible place to work
The good thingsI cant remember being happy in this company
The challengesTerrible bosses, poor work life balance.
1.0
System support engineer
Mar 2021Quezon City Metro ManilaLess than 1 year in the role, current employee
Company doesnt care for employees
The good thingsNo good things the management is terrible
The challenges1 bad customer is all you need to get all your efforts thrown into the trash
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