Platinum Outsourcing
    (12 reviews)

    Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    BPO Services, Outsourcing

    Company size

    101-1,000

    Primary location

    Asian Star Building, Asean Drive Filinvest Corporate City, Alabang, Muntinlupa, 1781 Metro Manila
    Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, servicing exclusively an Australian client base (no night shift!).We are one of Australia's fastest growing BPO's, ranking as one of Australia's fastest growing companies in the 2022 and 2024 Australian Financial Review Fast Starters List, as well as the Smart Company Smart50.We retain a 4.5 Employer Rating on Glassdoor, offer a range of work setups, and compensate our team above market!Come join us.

    Jobs at Platinum Outsourcing

    Based on your search activity

    at Platserv PH
    Muntinlupa City, Metro Manila
    3+ years of demonstrated experience as a bookkeeper in an Australian entity
    3+ years of demonstrated experience as a bookkeeper in an Australian entity
    classification: AccountingAccounting
    16d ago
    16d ago

    Awards and accreditations

    Australian Financial Review Fast Starter 2022
    Australian Financial Review Fast Starter 2022

    Gallery photos

    Reviews overview

    4.612 ratings in total
    5
    10
    4
    0
    3
    1
    2
    1
    1
    0
    100%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at Platinum Outsourcing?

    AI summary of recent reviews

    Platinum Outsourcing stands out for its excellent work-life balance and dayshift schedules, offering hybrid work arrangements and weekend offs. The company maintains a professional and friendly work environment with supportive leadership, while providing engaging activities like sports festivals and monthly games. Employees particularly appreciate the responsive support teams and the strong sense of camaraderie among colleagues.

    Areas for improvement include the need for better office facilities, with employees noting the need for upgrades to restrooms, pantry spaces, and the addition of amenities like a clinic and rest areas. The training programme could benefit from a more structured approach with additional coaching support, and there are concerns about the short break times, particularly the 30-minute lunch period which can be challenging for employees.

    Recent reviews

    3.0
    Customer Service Role
    Feb 2026
    Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, former employee
    Platinum Outsourcing suits those seeking dayshift or hybrid CSR roles.
    The good things Good Points: Good work-life balance Dayshift schedule Some accounts offer weekends off Hybrid setup available These are strong advantages, especially for employees who prefer a more balanced schedule compared to the typical graveyard BPO shift.
    The challengesAreas for Improvement: PEME: The company does not cover the cost of the pre-employment medical exam, which could be improved to support new hires. Facilities: Office and restroom facilities need renovation. Fixtures are low quality, and spaces like the pantry are small and crowded. Training: Training is fast-paced and not batch-style. Employees quickly handle calls while doing admin tasks, which may be difficult for beginners. Coaching: Limited structured coaching. Feedback focuses more on attendance than skill development. KPI: Attendance is heavily prioritized, and performance evaluations may not always seem fully objective.
    5.0
    Senior Order Entry Associate
    Jul 2025
    Las Pinas City Metro ManilaLess than 1 year in the role, current employee
    Satisfied as of the moment
    The good things The schedule and off are fixed. The People and the Boss are friendly and they have lots activities in the company fun run, sport fest, free massage every quarter, fun games every last day of the month.
    The challengesHigh suggest to have they own clinic/ nurse in the office. Maybe they will provide this soon.
    5.0
    Service Scheduler
    Jul 2025
    Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, current employee
    Team is very helpful and funVery simple and happy team
    Ratings for Platinum Outsourcing are shared as-is from employees in line with our community guidelines
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