Employees at PCSO Lotto appreciate the rewards and promotions available, as well as the high and flexible income potential. They enjoy assisting customers and meeting different people through their roles, with some mentioning the positive team environment. However, there are challenges such as dealing with customers who have high tempers and needing to be patient. The workload can be demanding with lack of rest days. Additionally, some reviewers noted uncertainty around operations continuing under new leadership as a potential challenge.