Company Reviews

    Working at Metropolitan Bank and Trust Company

    4.2278 ratings in total
    5
    134
    4
    86
    3
    42
    2
    6
    1
    10
    93%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(278 ratings)
    Career development
    4.0(278 ratings)
    Benefits & perks
    4.4(277 ratings)
    Management
    3.9(278 ratings)
    Working environment
    3.9(278 ratings)
    Diversity & equal opportunity
    3.8(8 ratings)
    Ratings for Metropolitan Bank and Trust Company are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 278 reviews sorted by most recent
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    most recent
    5.0
    Credit Analyst
    Oct 2025
    Iloilo City Iloilo17 to 18 years in the role, current employee
    Human nature can only be satisfied in knowing
    The good thingsFirstly, Metrobank as my first employer, primarily planned working there for two years; enough room to gather experience and earn my own. I had reservations being a bank personnel that time as I was still considering foreign affairs service, to be a statesman assigned abroad. Yet during my early years, I saw how colleagues were at each other; the workplace chemistry & environment were easily felt - older ones showed me the ropes, unselfishly mentored & guided me on my tasks, responsibilities & overall function; shared their stories & experiences. Other ones stretched their friendships outside work walls and some became real friends. These factors eventually led to -my decision to stay put. As credit evaluator, it has shown me a clearer picture of banks` purpose and socio-economic roles as financial institutions, and how its part affects a country and its population. The periodic trainings & seminars ensure that policies are updated & enforced, and workforce purposed & empowered.
    The challengesInvest more, and soonest! on digital/online upgrades/services to compete against rival banks.
    5.0
    Head of Branch
    Aug 2025
    Cagayan de Oro Misamis Oriental23 to 24 years in the role, former employee
    Meaningful banking journey in my life
    The good thingsGenerous employer that keeps employees as well as its customers in good hands
    The challengesThere are challenges that shape you to grow and become better.
    2.0
    Network Systems Engineer
    Aug 2025
    Pasay City Metro Manila1 to 2 years in the role, current employee
    I learned a lot to all my seniors. They are very approachable
    The good thingsI like how my seniors teach. But the officers is not approachable
    The challengesThe management aren't nice
    2.0
    Bank Teller
    Feb 2025
    San Fernando City La Union1 to 2 years in the role, former employee
    ideal for graduates with sales background
    The good thingsgeneralized training
    The challengespressure to cross sell
    1 person found this helpful
    4.0
    Back Office Associate
    Jan 2025
    Pasay City Metro Manila1 to 2 years in the role, current employee
    all in all Metrobank is one of the best company.
    The good thingsGood thing about this company are 1. the "malasakit" to their employees. 2. Mabait and Matalinong boss (shout out Sir Dman Gallardo) 3. opportunity to grow and learn new skills 4. inclusivity
    The challenges1. Long hours of Work with pay its either the first 2 hrs or until 9PM with allowance. 2. Sinusulit ka talaga sa pinapasahod sayo. 3. Ultra Multi tasking... 4. we are essential workers so dont expect na dahil nag suspend na ang gov., mag ssuspend din si Bank.
    1 person found this helpful
    5.0
    Head of Unit
    Dec 2024
    Calamba City Laguna
    Highly recommended being one of the best Banks in the country.
    The good thingsNon monetary benefits
    The challengesTransition of Senior Officers
    3.0
    Head of Unit
    Oct 2024
    Makati City Metro Manila
    Valuable
    The good thingsRetirement benefits.
    The challengesLong working hours for Bank officers.
    1.0
    Customer Service Representative Teller
    Oct 2024
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Good company but unlucky with my officer
    The good thingsMetrobank is very good company
    The challengesThe officer named rena sanchez is such a harsh and she act like she owns the branch
    5 people found this helpful
    2.0
    Manager
    Dec 2023
    Taguig City Metro Manila
    Over all ok I enjoyed my stay but apparently the benefits are either good or useless. Car benefits in paper they will show you a huge amount but in reality only half of that amount is covered by the company the other half you will need to loan to them. HMO benefits in paper there is atleast 3 dependents are included but in reality the outpatient amount is so low you can't even use it for checkups. Clothing Allowance and Medical allowance will be debit in you final pay if you leave the company.
    The good thingsLocation, Benefits also the bad thing
    The challengesNo Growth, To Many Manual operations, Not open for suggestions and improvements.
    5.0
    Database administrator
    Aug 2023
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Great work environment
    The good thingsGreat work environment, approachable higer-ups
    The challengesNone so far as I am there.
    1 person found this helpful
    5.0
    Senior Assistant Manager
    Jun 2023
    Makati City Metro Manila
    You are in good hands with Metrobank.
    The good thingsNice benefits, good working relationship among peers.
    The challengesYour work is multi tasking.
    5.0
    Business analyst
    Jun 2023
    Taguig City Metro Manila
    You are really in good hands
    The good thingsconcern for employees
    The challengesstressful sometimes, multiple projects at the same time
    4.0
    Project Delivery Manager
    Jun 2023
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Supportive Top Leads, Tuff but with a Big Heart
    The good thingsPeople, Culture, Vision, and Easy to work with
    The challengesLife work balance, some people are making things more difficult than already are............do not care, I love the work, it's just...!
    4.0
    Relationship Associate
    Jun 2023
    Zamboanga PeninsulaLess than 1 year in the role, former employee
    Stable and good career growth
    The good thingsCareer growth good compensation
    The challengesNot good working environment
    4.0
    Customer service representative
    May 2023
    Work under pressure but still compensated
    The good thingsAlthough work is under pressure, the benefits still good
    The challengesUnder manpower on my existing branch Systems use/technology was beyond old compare to other bank especially we're in digital era
    5.0
    Bank teller
    May 2023
    1 to 2 years in the role, former employee
    I appreciate the benefit and perks of working here
    The good thingsWell paid and they give you Overtime payment
    The challengesStressful job since you're handling money. You cannot go home if you cannot balance your cash
    3.0
    Documentation assistant
    Mar 2023
    Palo Leyte7 to 8 years in the role, former employee
    Not ideal for those seeking a work-life balance job.
    The good thingsNot ideal for those seeking a work-life balance job.
    The challengesNot ideal for those seeking a work-life balance job.
    4.0
    Clearing Officer
    Dec 2022
    Challenging and Demanding
    The good thingsI have learned a lot of banking operations
    The challengesIt consumes a lot of time working and promotion is difficult to achieve
    1 person found this helpful
    4.0
    documentation assistant
    Nov 2022
    Makati City Metro Manila7 to 8 years in the role, current employee
    i can say that my work is challenging
    The good thingsgood benefits and u will be trained to work fast
    The challengesi think the work load
    4.0
    Bank teller
    Oct 2022
    Makati City Metro Manila5 to 6 years in the role, former employee
    Metrobank is a very good bank especially if you're a fresh graduate but keep on mind of the stress you will go through.
    The good things* Good company to get an experience * Best Bank * Good opportunities * Good compensation * More learnings
    The challenges* Lack of manpower * Job description does not match to my work * Poor management * Overwork * Stressful environment
    5.0
    Accounting Associate
    Oct 2022
    Recommended/You are in Good Hands
    The good thingsWorking environment plus competitive compensation packages
    The challengesFew months were challenging as to learning the working environment
    5.0
    Strategic Support Analyst
    Sep 2022
    Lots of opportunity to grow
    The good thingsVery healthy working environment, understanding, unlimited guidance and treating each other like a family.
    The challengesWorking here is probably one of the best decisions I've ever made. I don't find any challenges working in this company except for the distance of this place from our home.
    5.0
    Executive Assistant to the Executive Vice President
    Aug 2022
    Career Satisfactaction
    The good thingsHigh pay, career trainings, good benefits, friendly environment and work week schedule
    The challengesWill allow you to think and make decisive decisions
    4.0
    Teller
    Aug 2022
    Great benefits, stable company
    The good thingsThe benefits are great, you can choose to work nearer your residence.
    The challengesWorkload is becoming tough ever since the pandemic.
    5.0
    Junior Assistant Manager
    Jul 2022
    Makati City Metro Manila7 to 8 years in the role, former employee
    A Great Career Experience
    The good thingsMetrobank is a great stepping stone for your career. I started working from Metrobank fresh from college. My experience there propelled me to greater career opportunities and honed me to engage in more challenging tasks.
    The challengesThe organizational structure is traditional.
    5.0
    Account manager
    Jun 2022
    Bonifacio Global City Taguig City Metro Manila7 to 8 years in the role, former employee
    A Great workplace, good benefits
    The good thingsThey provide a competitive salary
    The challengesYou'll be ok as long as you can handle daily situations and do your job
    3.0
    Teller
    Jun 2022
    Cebu Central Visayas5 to 6 years in the role, current employee
    Hardwork does not pay off well in here.
    The good thingsYou meet some genuine co-workers Benefits
    The challengesHigh QUOTA even for staff Promotion is not mostly based on Merit Some Toxic Workmates, specially highly tenured employees
    2 people found this helpful
    5.0
    Account clerk
    Jun 2022
    Taguig City Metro Manila7 to 8 years in the role, current employee
    In good hands. Good salary and work environment.
    The good thingsSufficient training work and salary.
    The challengesLoad of work and lack of manpower for the area.
    5.0
    teller
    May 2022
    to bank all the collecting money of a account officers field
    The good thingshonest,loyal,hard working, flexible,i can work under pressure,jolly person
    The challengesnot responding coaching
    5.0
    Manager
    Apr 2022
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    The Strongest Bank in the Philippines
    The good thingsThe best compensation package, with 13th to 14th month pay, clothing allowance, and car plan.
    The challengesThe projects were complex and difficult that it requires grit, determination, and resilience.
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