Medgate Philippines Inc.
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    Medgate Philippines Inc.
    (6 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    Medgate Philippines Inc.

    Company size

    51-100

    Primary location

    4/F Dolmar Gold Tower, 107 C. Palanca Street Legaspi Village, Makati City
    Medgate is the leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient.In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital.All our doctors are licensed and certified to provide telemedical consultations of the highest standard.

    Jobs at Medgate Philippines Inc.

    Based on your search activity

    Healthcare- Customer Service Representative (Local Account)

    at Medgate Philippines Inc.
    Makati City, Metro Manila
    Support patients by providing info, triaging concerns, and guiding them through Medgate’s telemedicine services with care and professionalism.
    Support patients by providing info, triaging concerns, and guiding them through Medgate’s telemedicine services with care and professionalism.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    10d ago
    10d ago

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    Reviews overview

    3.06 ratings in total
    5
    0
    4
    2
    3
    3
    2
    0
    1
    1
    17%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at Medgate Philippines Inc.?

    AI summary of recent reviews

    Medgate Philippines Inc. offers a positive workplace environment with helpful and friendly colleagues who support one another. The company provides a spacious and well-ventilated office space, and employees appreciate that the workflow and tasks are straightforward to learn, though they may vary based on operational needs.

    However, there are several operational challenges to consider. These include high work volumes particularly regarding patient cases, non-competitive compensation and limited benefits, shifting schedules that can impact work-life balance, and limited availability of technical resources such as computers and remote working equipment.

    Recent reviews

    3.0
    Telemedical Assistant
    Apr 2025
    Makati City Metro Manila1 to 2 years in the role, former employee
    Good for building experience in terms of work, good for building financial discipline, good if you want to build adversity quotient, good if you enjoy the company of pinoy mindset. Bad if you are looking for a place for career growth, or if you're looking to just work and mind your own goals, bad for mental health, bad if you are a cultured person.
    The good things-You can present your requests for leave, shift swap, VL, SL and have the higher ups decide if can be made possible -My direct superior shares the same values with me -Some improvements were made: office tools, software, TL training, and culture awareness
    The challenges-Power play, some bosses are young and seek validation. They only started training their TL's in 2024 -They are unable to keep people and clients due to culture and ethics -They struggle to manage their finances (pay is only once a month, last payment for government contributions July 2024)
    1.0
    Telemedical Assistant
    Apr 2025
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Not a good place to commit for long-term employment
    The good thingsThe work itself is madali considering na paulit-ulit lang ang ginagawa tho, iba-iba yung assigned tasks depende sa TL or sa needs ng ops.
    The challengesThe toxic management. Recently, they were frequently revising the company policy / guidelines almost weekly since around feb 2025 up until this april. They also removed the only benefit that matters most, hybrid setup. No benefits, allowance, uncompetitive salary.
    3.0
    Telemedical Assistant
    Sep 2022
    Las Pinas City Metro ManilaLess than 1 year in the role, former employee
    It was fun assisting and helping patients
    The good things> friendly co-workers > very good and competitive team leader > office is well ventilated
    The challenges> has too many workloads but not well compensated > once a month salary > shifting schedule > lack of computers/remote PC
    Ratings for Medgate Philippines Inc. are shared as-is from employees in line with our community guidelines
    See all reviews
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