Company Profile

    Company overview

    Specialities

    Contact Center Operations, Customer Experience Management, Digital Solutions, Software and Application Development, Business Process Outsourcing (BPO), Technical Support Services, Process Optimization and Automation

    Company size

    101-1,000

    Primary location

    P. Domingo, Manila, Philippines
    Technology Pryme Integrated Solutions Inc. (formerly MDS Call Solutions Inc.) is a business process outsourcing company specializing in contact center and digital solutions. We provide voice, digital, software, and application development services that enhance our clients’ business operations and market strategies. With over a decade of experience serving leading quick-service restaurants, TechPryme continues to expand its portfolio by delivering quality service, analytics, and innovation that drive growth and strengthen partnerships.

    Gallery photos

    Reviews overview

    4.79 ratings in total
    5
    7
    4
    1
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends

    What’s it like working at MDS Call Solutions Inc.?

    AI summary of recent reviews

    Employees at MDS Call Solutions Inc. appreciate the satisfactory benefits provided, as well as the friendly environment with approachable colleagues and superiors. The company helps employees develop professionally and fosters a sense of community where employees feel treated like family.

    However, some potential challenges include the demanding nature of the work, requiring excellent customer service under pressure, and the lack of a permanent rest day or schedule. Additionally, the commute to the office can be difficult for some employees due to distance, and there may be interpersonal challenges with colleagues who cause stress.

    Recent reviews

    4.0
    Customer Service Representative
    Oct 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Great Handling Customer Service
    The good thingsI enjoy about working her is that they give the necessary benefits an employee must have.
    The challengesThe challenges working for this company and what I enjoy about is that you will learn to provide great customer service and still satisfying your customers having working under pressure.
    5.0
    Customer service agent
    Sep 2022
    Manila City Metro Manila3 to 4 years in the role, former employee
    Not toxic account, easy to learn the task
    The good thingsHappy environment. Will soround you friendly peopple.
    The challengesNo permanent restday, no permanent schedule.
    5.0
    voice
    Jun 2021
    Mcdonal kitchen crew
    The good thingscleenlines,hard working,great stuff atbp
    The challengesbecause iwant to exprience to work this company
    Ratings for MDS Call Solutions Inc. are shared as-is from employees in line with our community guidelines
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