MAA General Assurance
    (10 reviews)

    Company Profile

    Company overview

    Industry

    Insurance

    Company size

    51-100

    Primary location

    10th Floor Pearlbank Center 146 Valero St. Salcedo Village Makati City 1200 NC, PH
    The birth of MAA General Assurance Phil., Inc. (MAAGAP) took place when its parent company, MAA International Group Ltd. (MAAIG) from Malaysia ventured to strategically expand its business in Asia. MAAIG is an offshore composite insurance company licensed under the Offshore Insurance Act 1990 in Labuan International Offshore Financial Centre (IOFC) to underwrite life and general insurance and reinsurance business.Gearing for the planned expansion, MAA procured the insurance license of the then Paramount Insurance Corporation and renamed it MAA General Assurance Phil., Inc. as it is popularly called now. Its thrust for full-scale operation commenced in September 1, 2001 after securing license from the Insurance Commission.MAA General Assurance Phil., Inc. offers insurance service for motor car, personal accident and health, property or fire and allied perils, engineering, aviation, marine and hull, casualty and bonds.Under the presidency of Mr. Daniel C. Go, the company recorded a number of achievements during the infancy of its operation. In 2002, MAAGAP was able to underwrite PhP 350 million garnering it a rank among the Top 20 Non-life Insurance Companies and soon placed of 1333rd among the Top Corporations across the country.While in the process of creating a reputation, MAAGAP extended its network leading to the establishments of its local branches. In February 2003, the first branch was launched in Binondo, Manila which directly catered to the insurance needs of the Filipino-Chinese settlers.Five months after the launching of the first branch, MAAGAP embarked on another aggressive investment by inaugurating the second branch on the second largest city in the Philippines—Cebu City. The Visayan office had an objective of providing service to people from regions in the farther south of the countryThe continuous growth of the company was evident as the third branch was inaugurated in February 2004 in the City of Dagupan, Province of Pangasinan. The Davao office was inaugurated the following year. The fifth branch in Bacolod City started its operation in 2006. The sixth branch in Cagayan de Oro City was inaugurated in October 2012. That same year also marked the commencement of operations of the seventh branch in Malolos, Bulacan.MAAGAP’s presence is now visible in the South Luzon as the Batangas Branch started its operation in June 2013. In 2016, the San Fernando branch and Iloilo (Bacolod Remote Office) were both established. Another branch was established in General Santos City and become operational before the end of 2016. The company’s growth through branch expansion in the Philippines signifies its firm and incessant development.From the start, the management assured its valued clients of service quality by attaining the ISO 9001:2000 Certificate of Excellence in Quality Management and awarded by Certification International in November 27, 2006. MAAGAP obtained a new ISO 9001:2008 certification in September 20, 2010. In January 2016, the management has successfully completed the requirements of ISO re-assessment audit and obtained the re-certification to ISO 9001:2008 and remains to be among the only six (6) ISO certified non-life insurance companies in the Philippines.To date, MAA General Assurance Phil., Inc., marches on in realizing its vision of providing quality non-life insurance service and ensuring that adequate financial security is provided to Filipinos.

    Reviews overview

    3.610 ratings in total
    5
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    3
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    2
    1
    1
    1
    50%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at MAA General Assurance?

    AI summary of recent reviews

    Employees at MAA General Assurance appreciate the learning and growth opportunities available, which allow them to develop skills and gain knowledge. They also value the ability to hone their interpersonal skills through interactions with clients and colleagues, as well as the varied responsibilities assigned to them.

    However, there are potential challenges, such as an overwhelming workload at times, with tasks outside of their scope and tight deadlines. The workplace culture may also present difficulties, with gossiping, favouritism towards tenured staff, and a lack of belonging for new employees. Employees may need to manage difficult interactions with clients, including handling angry or demanding customers. Additionally, some employees have indicated that the salary increases could be higher.

    Recent reviews

    1.0
    Support Staff
    Jan 2025
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Not recommended for those seeking a positive and supportive work environment.
    The good thingsRice allowance upon regularization
    The challengesThe workload is overwhelming. There will be times when you will have to take on tasks outside of your scope just to help out. Sometimes, the manager assigns tasks that aren't related to your work (like making a name tag for their child, creating a poster, etc.). The turnover rate is also high. Be careful with the tenured staff; they can be bull ies. You won’t feel a sense of belonging here because only the tenured staff are friends with each other. It is not the manager who will teach you, but your fellow staff. If you don’t get along with them, be prepared because the learning you will get from them will be limited. The gossiping is intense, and they tend to suck up to upper management. Also, the salary increase is very low.
    4.0
    Car Insurance Coordinator
    Nov 2020
    Less than 1 year in the role, current employee
    Gain customer service with different people and challenge your self control
    The good thingsLearned lot of knowledged with regards of issuance of policy insurance, benefits and how insurance helped a lot incase of emergency like accidents
    The challengesHandling pressure , stressed, assisting angry customers / clients.
    5.0
    Clerical/Administrative
    Jun 2020
    Less than 1 year in the role, current employee
    Great working environment, friendly, and I can make my skills developed when it comes in clerical/administrative works
    The good thingsI have developed my clerical/administrative skills
    The challengesUrgently paperworks needs to be done as soon as possible but it was handled by enjoying my self even I was in a pressured stage but it was practising my flexibility in working.
    Ratings for MAA General Assurance are shared as-is from employees in line with our community guidelines
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