Company Profile

    Company overview

    Industry

    Consulting Services

    Company size

    101-1,000

    Primary location

    3rd Floor Robinsons Otis, P. Guazon St., Paco, Manila
    i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.We enable clients to unlock their top-line growth by focusing on their core business while allowing us to manage their back-office processes in the areas of Human Resources, Organizational Development and Training, Financial Services and Desktop Support Services.We can improve our clients’ quality of service by leveraging on our efficient manpower base, best practices and continuous improvement philosophy.

    Gallery photos

    Reviews overview

    3.712 ratings in total
    5
    5
    4
    2
    3
    3
    2
    0
    1
    2
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Itech Global Business Solutions Inc.?

    AI summary of recent reviews

    Employees at Itech Global Business Solutions Inc. appreciate the supportive management that provides guidance, as well as the opportunity to work collaboratively in teams. The work offers learning opportunities to gain experience. However, some potential challenges include high workloads with long hours or overtime expected, difficult customer interactions for some roles, and compensation levels that may not fully align with workload demands.

    Recent reviews

    1.0
    IT support engineer
    Dec 2020
    Cebu Central Visayas3 to 4 years in the role, former employee
    Overload work with low salary
    The good thingsSupervisor is supportive
    The challengesLow Salary, Overload work in the client. Traveling cash allowance
    5.0
    Customer service representative
    May 2020
    1 to 2 years in the role, former employee
    It helps me to improved my self confidence.
    The good thingsI will always treasured all the good times and the fun memories with my teams.
    The challengesHandling an irate customer is one of the challenging experiencef for me.
    1.0
    Service desk analyst
    Dec 2019
    1 to 2 years in the role, former employee
    Offer very low salary
    The good thingsNone as of the moment.
    The challengesNone as of the moment.
    Ratings for Itech Global Business Solutions Inc. are shared as-is from employees in line with our community guidelines
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