iOPEX Technologies
    (149 reviews)

    Company Profile

    Company overview

    Industry

    Information Technology Services

    Company size

    101-1,000

    Primary location

    12F Six/NEO Building 5th Avenue Corner 26th Street, Bonifacio Global City, Taguig City
    iOPEX is a new generation business services provider offering optimized IT Management & Technical Support services. Enterprises world over have taken advantage of available tools - such as location, labor & process arbitrage – for opex reduction. However the pressure for further reduction without any sacrifice in performance standards has only increased. iOPEX has developed and continues to invest in innovative delivery models to achieve what appear to be conflicting goals – sustainable cost recovery & enhanced customer experience.iOPEX has integrated 3 key elements for success – strategic design of service delivery, seamless implementation of the recommended model and operational discipline in ongoing delivery. We call it, simply, the CIO model. We are neither technology consultants nor system integrators. We are process innovators focused on extracting the best out of the investments our clients have already made.iOPEX management team has extensive experience in transitioning several large, mission critical projects for global delivery. iOPEX management team, with deep domain knowledge and expertise, ensures personalized client management.Clients of iOPEX are assured of the understated competence that translates the business objectives to operational excellence.

    Gallery photos

    Reviews overview

    3.8149 ratings in total
    5
    89
    4
    13
    3
    8
    2
    8
    1
    31
    74%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends

    What’s it like working at iOPEX Technologies?

    AI summary of recent reviews

    Employees at iOPEX Technologies appreciate the friendly and accommodating colleagues who create a supportive work environment, as well as the fast hiring process that can screen and onboard applicants within a day. The company offers weekly learning sessions and manager talks that help employees develop their skills in the BPO industry, along with regular engagement activities and events. Reviewers also value the approachable leadership and open-door policy that extends from the receptionist to the site director.

    However, there are some potential challenges to consider. Several employees have mentioned that salary levels and benefits packages could be more competitive, with some noting modest salary increases even with promotions. Long working hours and mandatory overtime can be demanding, particularly when overtime is unpaid. Management approaches can vary across accounts, with some experiencing inconsistent communication and support. Office facilities and amenities could benefit from upgrades, including modernising some areas and improving food vendor availability on weekends. Some applicants have experienced unclear communication during the hiring process, and the company's high attrition rate can lead to increased workload for remaining staff.

    Recent reviews

    1.0
    Information Technology Helpdesk Role Entry Level
    Jan 2026
    Tayabas City QuezonLess than 1 year in the role, former employee
    The overall experience was disappointing due to misleading job requirements, a very slow.
    The good thingsI appreciated the opportunity to apply, but the overall experience lacked clear communication and organization.
    The challengesThe job posting stated that no experience was required, but during the face-to-face interview, I was told they needed more experienced applicants. This is misleading for fresh graduates and entry-level job seekers. In addition, the hiring process and management were very slow. Applicants were only advised to wait in the lobby with no proper updates—no estimated waiting time, no “please wait a few minutes,” or any clear communication. Overall, the process lacked transparency, organization, and respect for applicants’ time.
    1.0
    Moderator
    Nov 2025
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    A really poor experience for a fresh graduate just trying to start their career.
    The good thingsThere wasn’t much to enjoy. The process felt disorganized, communication was inconsistent, and the experience left me more frustrated than impressed.
    The challengesThe company was very unprofessional. During their so-called “one-day” hiring process, I was made to wait for four hours for the final interview—only to be told it would be conducted virtually the next day. Their job description stated that they accept fresh graduates with no experience, but throughout the multiple, repetitive interviews, it became clear they were hesitant once I mentioned I didn’t have prior experience. Overall, it felt disorganized and misleading
    1.0
    Engagement Officer
    Jul 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Application and Recruitment ProcessThis company is not focused on the capability of employees or applicants. Most of them are too subjective and tend to hire based on personal preferences, not professionally. Not recommended; it's a waste of time and effort to apply to this company. No wonder they are often hiring.
    Ratings for iOPEX Technologies are shared as-is from employees in line with our community guidelines
    Find out more about working at iOPEX Technologies. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.