Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    ING Business Shared Services 27/F World Plaza Building, 5th Avenue, E-Square Crescent Park West, Bonifacio Global City, Taguig City 1634 Philippines
    The ING Group is a global financial institution of Dutch origin which actively offers banking, insurance, retirement and investment services. ING Commercial Banking serves its customer base – large corporations, organisations and governments – via an international branch network in more than 40 countries.ING Bank Philippines is one of the most successful international houses in the country - Best Fixed Income House by FMAP for 10 consecutive years and Best M & A House by The Asset for 3 consecutive years.The ING Business Shared Services B.V. Branch Office (IBSS) is a young organization that works with our international stakeholders to optimize our delivery of banking and financial services. With a focus on banking operations, we endeavor to build a global shared services company powered by the dynamic Filipino talent.

    Reviews overview

    4.622 ratings in total
    5
    17
    4
    4
    3
    0
    2
    0
    1
    1
    100%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends

    What’s it like working at ING Business Shared Services B.V.?

    AI summary of recent reviews

    Employees at ING Business Shared Services B.V. appreciate the work-life balance, with flexibility to adjust schedules, as well as the supportive culture and friendly colleagues. There are opportunities for growth and career advancement, with projects and programs available. Management is proactive and supportive, acknowledging employee efforts and working to improve issues within teams. The benefits and pay are also competitive and good.

    However, there are some potential challenges, such as a high workload during peak seasons, the need to improve processes as some are still manual, the fast-paced environment, and a difficult onboarding process for some employees in the high-tech environment.

    Recent reviews

    5.0
    Analyst
    Oct 2023
    Less than 1 year in the role, current employee
    Its really fun collaborating to cross functional teams to share ideas on how to mitigate Financial and Economic Risks.
    The good thingsWork-Life Balance, Good Benefits
    The challengesDelivery of Task. Risk mitigations and unforeseen contingencies.
    5.0
    Wholesale Banking
    Sep 2023
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Nice work place for career starters and experienced professionals. Was able to work with dynamic professional people.
    The good thingsGreat workplace and colleagues. There are projects and programs for those who wish to step up in their respective careers.
    The challengesSome of the processes were manual but leaders are working towards automation and they welcome process improvement initiatives.
    5.0
    KYC Senior Specialist
    Jun 2023
    3 to 4 years in the role, former employee
    Great work place! Pay and benefits are competitive.
    The good thingsCulture. Training. Exposure. Growth. People are easy to work with. Europeans are straight forward, objective and they do not deal with much drama at work.
    The challengesFast paced. Although, it is great that you are knowledgeable in all areas.
    Ratings for ING Business Shared Services B.V. are shared as-is from employees in line with our community guidelines
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