ING
    (27 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Banking & Credit

    Company size

    11-50

    Primary location

    27th floor World Plaza, 5th Avenue, E Square Zone, Crescent Park West, Bonifacio Global City, Taguig 1634
    Company overviewING is a global bank with a strong European base. Our more than 57,000 employees serve around 38 million customers, corporate clients, and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business.As a global bank, ING believes all sustainable progress is driven by people and businesses with the imagination and determination to improve the future for themselves and those around them. Our purpose is to empower them to realize these dreams – however modest or grand.Do your thing is ING’s global expression for our brand identity and company culture. This means that we put our trust in our people, give them opportunities to grow in their own way, and we have faith in the potential that they can unleash. In return we expect our people to do great things for our customers, our stakeholders, and for ING.About ING Business Shared Services B.V. Branch OfficeING Business Shared Services B.V. Branch Office (IBSS Manila) started in 2013, then known as ING Global Services Operations, Inc. offering in-house processing services for lending, reconciliation and payments, and data management services to some of ING’s wholesale banking branches in Asia.Today, IBSS Manila also provides ING support services for financial markets, trade finance services, lending services, data management, client due diligence/onboarding activities, operational human resource services, corporate audit, legal, risk management, IT and software development, and retail operations, among others, to various ING banking branches across the world.IBSS Manila is based at the World Plaza in Bonifacio Global City, Taguig City, a PEZA-registered I.T. park.

    Reviews overview

    4.427 ratings in total
    5
    18
    4
    5
    3
    2
    2
    2
    1
    0
    97%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends

    What’s it like working at ING?

    AI summary of recent reviews

    Employees at ING appreciate the positive work environment and culture, with a supportive atmosphere and helpful colleagues. The competitive compensation and benefits package, including good salaries, allowances, and perks, is also seen as a strength. Additionally, employees value the work-life balance offered through flexible working hours and hybrid work arrangements, as well as the opportunities for growth and career advancement within the company. Supportive management, helping employees achieve their potential, is highlighted as a positive aspect.

    However, some employees have found the frequent restructuring and organisational changes challenging, leading to instability and confusion within teams. There are instances where employees have experienced a heavy workload, particularly during periods of high demand or tight deadlines. While supportive management is seen as a positive, some employees have encountered issues with certain managers, such as unclear communication or micromanagement. Additionally, there are some concerns raised about facilities and resources, such as limited workspace or outdated tools, which can impact productivity.

    Recent reviews

    2.0
    Identity and Access Management Specialist
    Aug 2024
    Makati City Metro Manila1 to 2 years in the role, former employee
    good but the management don't care to the employees
    The good thingsworksetup and benefits
    The challengesmake sure to know more your Manager
    4.0
    Financial Analyst
    Jun 2024
    Makati City Metro Manila
    Overall, ING is a good company but you have to be ready for your role.
    The good thingsING has a good working environment and culture. Seniors are helpful and management team, depending on the team, do their best to help the team achieve their full potential. Compensation is also good as well as the allowances (although some are taxable). I also like their hybrid set-up and flexible working hours.
    The challengesFrom my experience, work life balance is a bit hard now that there are a lot of restructuring happening in the organization. Some projects are being hastened which causes instability within the team at times. Having to integrate teams as well causes more confusion with the roles and responsibilities.
    2.0
    Customer Journey Expert
    Apr 2024
    Makati City Metro Manila
    Work experience will differ from what team you will be assigned to. I was unfortunate because I was assigned to a bad team.
    The good things- Competitive salary and benefits - Nice offices - Since ING is a multinational company, you can work with other cultures around the globe
    The challenges- Disorganized processes making it hard to work - Unclear role - Immature bosses and not-so-good company culture
    Ratings for ING are shared as-is from employees in line with our community guidelines
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