Company Profile

    Company overview

    Company size

    51-100

    Primary location

    HPS Bldg. Plaridel St. Brgy. Alang-Alang, Mandaue City
    iStore is an Apple Premium Reseller and Apple Premium Service Provider. We are known as Switch in our Luzon locations. Both iStore and Switch have 22 retail and 11 service locations in major cities in the Philippines. We offer a full range of Apple products and accessories as well as honour Apple Limited Warranty and AppleCare.iStore and Switch are more than just the quality of its products and satisfaction of its customers, we are also defined by how passionate our people are about the work we do. We encourage open dialogue with not just our customers but also the people we work with on how we can enrich people’s lives through technology.

    Gallery photos

    Reviews overview

    2.68 ratings in total
    5
    2
    4
    0
    3
    1
    2
    3
    1
    2
    50%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends

    What’s it like working at Infinity Loop Retail, Inc.?

    AI summary of recent reviews

    Employees at Infinity Loop Retail, Inc. appreciate the supportive team environment and friendly company culture, which fosters teamwork and enjoyable working relationships with colleagues. They also value the opportunities to improve communication skills and gain valuable knowledge through interacting with customers from diverse backgrounds.

    However, there are some potential challenges, such as a lack of salary increases or recognition for tenure, despite government mandates or additional responsibilities. Some employees have also experienced difficulties with work-life balance, citing increased workloads and the need to take on multiple roles due to staffing issues. Additionally, there appears to be a need for improved training and support from management, as some reviewers felt unsupported in their roles.

    Recent reviews

    2.0
    Logistics Officer
    Mar 2025
    Cebu City Cebu3 to 4 years in the role, former employee
    I’ve been working here for four years, and during that time, I haven’t received any salary increase. There’s been no recognition for my tenure, and the only raises I’ve seen are tied to government mandates. Additionally, the processes related to salary distribution and addressing employee concerns are progressing very slowly, which has been frustrating.
    The good thingsMy team makes the work enjoyable and straightforward. This environment has significantly enhanced my communication skills, and interacting with customers from different nationalities has been a rewarding experience while working here.
    The challengesI’ve been working here for four years, and during that time, I haven’t received any salary increase. There’s been no recognition for my tenure, and the only raises I’ve seen are tied to government mandates.
    2.0
    Customer Service Specialist
    Mar 2025
    Cebu City Cebu7 to 8 years in the role, former employee
    My seven years at this company have been filled with hope, but also marked by a lack of appreciation, no salary increase, and a sense of discouragement. This is due to the absence of adequate compensation and the lack of career growth, which made me feel stuck or at a dead-end point. However, some reason I stayed was because of the team I worked with, the valuable experience I gained, and the sense of being part of an organization that helped me hone my communication skills, deepen my product knowledge, and provide excellent service and technical troubleshooting.
    The good thingsImprove my communication skills, gain valuable knowledge about the products we serviced, and develop my skills in customer service and technical troubleshooting. Achieving Customer excellent service.
    The challengesLack of work-life balance. Management did not value employees & lacked engagement with them. workload constantly increased, required to take on multiple roles & task due to the lack of designated employees. Wage has not increased since I was hired,despite working for 7 years.Limited career growth
    1.0
    Technician
    May 2020
    1 to 2 years in the role, former employee
    Unhealthy and STRESS
    The good thingsMy colleagues are so helpful the entire time.
    The challengesLack of TRAINING. No support from management. Job description is far from actual job. No increase in salary.
    Ratings for Infinity Loop Retail, Inc. are shared as-is from employees in line with our community guidelines
    Find out more about working at Infinity Loop Retail, Inc.. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.