Company Profile

    Company overview

    Industry

    Logistics, Freight & Delivery Services

    Company size

    Not specified
    In today’s ever-changing business process outsourcing landscape, The DDC Group offers a unique hybrid of onshore, nearshore and offshore services.Our professional onshore management teams ensure that our clients’ front and back office business processing needs are successfully met and exceed performance expectations.Originally founded on the bedrock of low-cost offshore data processing in 1989, the company has guided clients over the past two decades through innovation cycles and now boasts a diverse offering of technology-enabled, knowledge-based solutions.The DDC Group combines solutions that deliver the results our clients want with the customer service they deserve. Our wide array of resources and deep connections with key influencers in strategic regions and sectors allow us to be the most flexible and innovative provider on the market.

    Reviews overview

    3.612 ratings in total
    5
    3
    4
    3
    3
    5
    2
    0
    1
    1
    42%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends

    What’s it like working at Freight Process Outsourcing Solutions Inc.?

    AI summary of recent reviews

    Employees at Freight Process Outsourcing Solutions Inc. appreciate the supportive and collaborative team environment, which fosters effective communication and teamwork. The training is considered good, with helpful trainers and QAs. Fresh graduates find opportunities to grow and develop skills, and the work environment is air-conditioned. Employees also have the chance to make good friends and connections.

    However, there are potential challenges, such as times when the workload can be heavy, making it difficult to manage. Some employees have raised concerns about low salaries that may not cover expenses, as well as issues with receiving their final pay or 13th month pay. The work schedule, particularly night shifts, can be challenging for some employees to adjust to. There are also concerns about facilities and resources, such as the presence of cockroaches in the pantry, lack of an HMO or clinic, and issues with the time-in/time-out system. Additionally, employees may be required to work regular overtime, which can be demanding.

    Recent reviews

    4.0
    Production Supervisor
    Sep 2024
    Mandaluyong City Metro Manila1 to 2 years in the role
    A company that offers foundational experience to develop your skills.
    The good thingsWorking with a supportive and collaborative team was one of the best parts. It taught me the value of teamwork and how to effectively communicate and cooperate with others.
    The challengesThere were times when the workload was quite heavy, but this taught me how to manage stress and maintain productivity under pressure.
    1.0
    advisor
    Aug 2024
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    I will not recommend this company. a BPO company that doesn't have an HMO. Pantry full of cockroach. and a daily uniform.
    The good thingsthe training is good. very nice trainers and QAs as well. and they really help you pass the training
    The challengesManagement should see this: - This is the very first BPO that I worked with who requires uniform for their employees. - Very first BPO who doesn't provide HMO for their employees. Seriously? Even tenured employees does not have HMO. - They don't have a clinic - THEIR PANTRY IS STILL FULL OF COCKROACHES. THE MANAGEMENT SHOULD DO SOMETHING ABOUT THIS ISSUE. IT WILL JEOPARDIZE THE HEALTH OF EMPLOYEES. THEIR DRINKING WATER IS JUST A FILTERED WATER. YOU CAN EVEN SEE THEM FILTERING THOSE WATER STRAIGHT FROM THE FAUCET. - They should remove their face recognition required for time in and time out. Most of the time its not working some employees will even go to next floor to try again.
    3.0
    Auditor
    Mar 2024
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Great for fresh graduate
    The good thingsAs a fresh graduate who want more skills to develop, i grow and learned a lot here.
    The challengesLow Salary, they didn't care about your salary dispute. I don't also received my last pay or 13th month pay even they received a follow up from me.
    Ratings for Freight Process Outsourcing Solutions Inc. are shared as-is from employees in line with our community guidelines
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